I cant open Premiere pro cc

I download the free 30 days trail of Premiere pro CC but now somehow I don't find the window where to open it to try it out.
Thanks for your help.

Hi mamamia35,
Welcome to the forums.
Please mention the Operating system that you are working on.
For Windows 7 you can go to, Start>All programs and check for Premiere Pro CC or simply search for it through start>Search program and files box.
For MAC go to, Applications folder>Premiere Pro CC and open the application
Regards,
Vinay

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Cant open Premiere Pro trial

I have downloaded the trial of Premiere Pro but I don't know how to open it. There is a file on my desktop called "Premiere Pro" but it is full of many documents and none merely open the program? There is a "Setup" file which just leads me back to re downloading it and it tells me an "earlier version has been found" and that it "will be in the original file destination" or something. So confused.

Yes, you need to run the setup.exe and install the program. the warning probably indicates that that already has happened and the program is installed already. it can be run from your start menu then.
Mylenium

I'm using windows 8 and when I open premiere pro then it says i need application manager, so i get it and that says i need adobe support advisor but that is discontinued and now i cant use adobe premiere pro

I'm using windows 8 and when I open premiere pro then it says i need application manager, so i get it and that says i need adobe support advisor but that is discontinued and now i cant use adobe premiere pro. what do i do now?

Do a clean (re)install:
* Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data when uninstalling.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can initially skip the step to create a new profile, that may not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Cant open ADOBE PRO XI.....says ERROR 213:19

CANT OPEN ADOBE PRO XI

Hi Baemde hurtado,
Please refer to the following Kb article: Error 213:19 | Problem has occurred with the licensing of this product | Acrobat X and XI

CC Won´t Work, When i open Premiere PRO It Works until i open a project and it closes with no advice

Well i am REALLY dissapointed so far, i just purchased the CC full for one year and i have not been able to use it. First it asks for ******* serials, already did all the steps in the guides you provide.
Now i try to open Premiere Pro CC and it closes unexpectedly when i try to start a project

I do not find any other messages from you, so I do not know what you mean by provided guides... so I will post the links I have and hope one will help
You download & install & activate Cloud programs by logging in to your Cloud account
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
what is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud/topics/getting-started.html
For Premiere Pro, More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

Error 16 when attempting to open Premiere Pro

I get an Error 16 message when attempting to open Premiere Pro trial. I've uninstalled and reinstalled a few times. Followed the recommended suggestion to reset permission folders. Still no luck launching the application. I also noticed on the crash report EXC_BAD_ACCESS (SIGSEGV) and KERN_INVALID_ADDRESS at 0x0000000000000000.
Any suggestions ?

Thanks.. these recommendations had already been taken into account. The solution.. adjust the sharing & permissions settings in the Adobe folder.
- In Finder locate Library > Application Support > Adobe
- Then open the info window
- Unlock Sharing & Permissions
- Select Read and Write privilege for your user name
- Click the wheel at the bottom of the window
- Hit Apply to Enclosed Items...
- Click the Lock
- Launch Application

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Hi guys i hope you can help me :)
When i open Premiere Pro the Windows
opens normally and starts loading the
program parts. then i get the following
error message:
Premiere Pro has encountered an error. [..\..\Src\ImporterProcessClient.cpp-127]
i don't know why ?? please help me ;)
greets mark

Eddie, Thank you for your update. When it crashes, I did submitted the crash Report to Adobe, so, you should have all the information you need. 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symbolname="dvacore::utility::ThreadSafeMessageDialog"/> </thread> </backtrace> <registerSet> <register name="EAX" value="0x00000000"/> <register name="EBX" value="0x00000000"/> <register name="ECX" value="0x00000000"/> <register name="EDX" value="0x00000000"/> <register name="ESI" value="0x00cb177e"/> <register name="EDI" value="0x00000000"/> <register name="ESP" value="0x0012f2a0"/> <register name="EBP" value="0x00000000"/> <register name="EIP" value="0x00cb197a"/> <register name="EFL" value="0x00000246"/> </registerSet> <binaryImageSet> <binaryImage start="0x00400000" end="0x004fa000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere Pro CS4\Adobe Premiere Pro.exe"/> <binaryImage start="0x77910000" end="0x77a37000" type="__TEXT" path="C:\Windows\System32\ntdll.dll"/> <binaryImage start="0x762e0000" end="0x763bb000" type="__TEXT" path="C:\Windows\System32\kernel32.dll"/> <binaryImage start="0x10000000" end="0x10010000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Premiere 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I cannot open Premiere Pro

Hello there,
I am in Windows 7 Professional 64-bit. When I try to open Premiere Pro I get the following message:
"Premiere Pro has stopped working. Windows is looking for a solution to the problem"
Then it happens nothing. I tried uninstalling and reinstalling to no avail. What should I do?
Thank you

Please dont double post.

I cant download premiere pro trial.

i cant download premiere pro trial.

1st, does your computer meet the requirements? http://www.adobe.com/products/premiere/tech-specs.html
2nd, what error message do you receive?
3rd, what is your computer (Win or Mac) and what browser?

I cant update Premiere Pro CC on Adobe Creative Cloud. Im getting impatient. Please help me.

I cant update Premiere Pro CC on Adobe Creative Cloud. Im getting impatient. Please help me.

A few customers reported a similar problem in this thread: http://forums.adobe.com/message/5847024#5847024.
They reported getting an update error: U44M1P7. Are you getting the same error? Some other error?
One of them reported that the cleaner tool here resolved his problems: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

Cannot open Premiere Pro CC [was:need help]

I cannot open Premiere pro on creative cloud need help

Hi glaustin,
Thanks for contacting adobe forums,
This is could be issue with the Graphics drivers,
Please try to install the latest drivers for the NVIDIA Quadro K3000M with 2GB GDDR5
Click here to download the latest Nvidia Drviers.
Please update if it works or not.
Thanks
Sandee

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Sorry for bad english i am German *.*

Hi Niessie,
Please check the System requirements | Adobe Premiere Pro
Thanks,
Atul Saini

Problem opening Premiere Pro project after upgrades to 4.1.0 and Shockwave

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Problem: Premiere Pro opens my project - goes thru the process of loading but gets stuck about 3/4 length - it will sit there forever, without any error message!!! I left it for 2 1/2 hours and it just hung in there. So, I believe now that with all these updates and changes to the Adobe products, I may have corrupted some of the AfterEffects files or maybe other files? I have worked extensively on this project and need desparately to open it so I can finish it!!
Last month, I had similar problems and Tech Spt asked me to uninstall CS4 Premium Production software and reinstall it. During the uninstall process, it wiped out my CD Rom driver so I was unable to Re-install my CS4 software - finally found out how to fix the CD Rom corruption in my Register and was able to reload and it worked at that time but now, I cannot open it. So, all this has been a nightmare.....!!
Does anyone have any solution?????
Thank you!
Jean

It sounds like your app isn't activated anymore. When it's in that state, the MPEG codec options aren't available, and unfortunately the RED presets
use the MPEG codec for preview rendering (at least on HD sized presets). So the upshot is that when the MPEG codec isn't available, the RED presets
fail to load.
Reactivating your serial number should fix the problem. Or if it doesn't, you'll need to sort out with tech support why your MPEG isn't coming back online. (You're probably looking at more reinstallation fun unfortunately )

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Cannot Open Premiere Pro CC

Hi Guys
I'm not sure if I should post this here or on the Cloud installation forum.
I have CS6 Master Collection and Pr CS6 has been running fine. I'm currently running the Pr Cloud trial. On my main PC, I've downloaded P rCC and edited a small project without any technical problems. But Pr CC "Stops working" a few seconds after the splash screen appears everytime I try to open it on my laptop, which is frustrating as Pr is the key software for me and I want to take it on the road in a couple of days....
Laptop Details:
Dell Precision M6700 running Win7 Pro 64bit SP1 (I run Windows updates each time they are available)
Processor Intel(R) Core(TM) i7-3740QM CPU @ 2.70GHz, 2701 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Dell Inc. A09, 06/02/2013
750GB 2.5inch Serial ATA (7.200 Rpm) Hard Drive x 2
SMBIOS Version 2.7
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Hardware Abstraction Layer Version = "6.1.7601.17514"
NVIDIA Quadro K3000M with 2GB GDDR5
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 11.8 GB
Total Virtual Memory 31.8 GB
Available Virtual Memory 27.2 GB
Page File Space 15.9 GB
Page File C:\pagefile.sys
Crash Details from Event Viewer:
Faulting application name: Adobe Premiere Pro.exe, version: 7.0.1.105, time stamp: 0x51cbdef8
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000000000000
Faulting process id: 0x16bc
Faulting application start time: 0x01ce983f5f1edcd4
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC\Adobe Premiere Pro.exe
Faulting module path: unknown
Report Id: a28f3a69-0432-11e3-9b26-2cd05a86a968
Any advice would be welcome please: should I uninstall and re-install Pr or would that make matters worse? If I should uninstall, should I also uninstall CS6 Functional Content that seems to have been downloaded also?
Regards,
Graham
PS
I'm not a diploma holding geek when it comes to the internal PC plumbing.
G

Hi glaustin,
Thanks for contacting adobe forums,
This is could be issue with the Graphics drivers,
Please try to install the latest drivers for the NVIDIA Quadro K3000M with 2GB GDDR5
Click here to download the latest Nvidia Drviers.
Please update if it works or not.
Thanks
Sandee

I cant open Premiere pro cc

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