I cant restore my ipod video

I recently got a new 30gb video ipod and when i went to plug it in to add songs, it said i needed to restore it. So i clicked restore and then it says 'there is a problem downloading the IPOD software for the IPOD'.
I think it might be the place where i plug it in that doesnt work, because i tried it at my friends house and it worked perfectly.
please help!!

Also, try switching your firewall and antivirus/antispyware software to OFF.
When an internet security program's settings are turned on, this can cause issues with, as the previous poster mentioned is necessary for updating your iPod, connecting to the Internet.
Also, you might want to see this:
iTunes could not contact the iPod software update server
-Kylene

Similar Messages

Can someone help me I cant restore my ipod touch

Please someone help me I cant restore my Ipod touch, it keeps giving me this error saying cant restore Ipod maybe corrupted or not compatible so please help if you can I don't want to restore my Ipod as new or from a very old back up and this is not the first time this has happened, its been going on for some time and this is my newest Ipod touch, 5th one by the way yea I know you think I don't take care of my stuff but no its allll apples fault but two, First time was button got jammed then screen cracked don't know how, second got stolen, third apple gave me one that has no sound and when I came back they made my dad pay for the new one which made no since at all, don't remember what happened with the other two so yea just hope someone can help me with this problem and no It has not been jailbroken can't even if I wanted to no jailbreak for 7.1.1 so yea its an 5gen Ipod touch so please help thanks.

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
If you get the corrupt error message then go to iTunes>Preferences>Devices and select the backup and delete it.
Next
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT201210 i tried to jailbreak my ipod 4g 6.0.1(523) but was not possible. now i cant restore it becouse say i cant restore my ipod error 3194. i try to edit hosts on win32 but was unsuccesfully. anybody help me please :(((((

i tried to jailbreak my ipod 4g 6.0.1(523) but was not possible. now i cant restore it becouse say i cant restore my ipod error 3194. i try to edit hosts on win32 but was unsuccesfully. anybody help me please :(((((

Jailbreak discussion is not allowed in forum.
And you have learned the risk of jailbreak.

TS3694 i cant restore my ipod touch

i cant restore my ipod touch

Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
- Then try on another computer

TS1372 i cant restore an ipod classic it shows error 1436

i cant restore an ipod classic it shows error 1436

It could be an indication or a damaged or dying hard drive. I would recommend doing a disk diagnostic on the iPod's HD using the instructions given by turingtest2 in this older thread. He always covers what the resulting numbers indicate, which may be slightly different since your model is a bit older.
https://discussions.apple.com/thread/3784647?start=0&tstart=0
B-rock

I cant restore my ipod because i forgot my passcode

i cant restore my ipod because i forgot my passcode.

Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
2. iOS- Forgotten passcode or device disabled after entering wrong passcode
3. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
4. iOS- Understanding passcodes
5. What to Do If You've Forgotten Your iPhone's Passcode
6. How to Recover Forgotten iPhone Restrictions Passcode | The iPhone and iPad
7. Restoring iPod touch after forgotten passcode
8. RecBoot: Easy Way to Put iPhone into Recovery Mode - if all else fails.
Forgotten Restrictions Passcode Help
1. How to Recover Forgotten iPhone, iPad Restrictions Passcode
If this method does not work, then you will need to fully Restore your
device as New
Also, see iTunes- Restoring iOS software.

My pc keeps saying usb device not recenized iv tryed so i cant restore my ipod touch 3g it works with iphone4 iv tryed diffrent wires and still the same

my pc keeps saying usb device not recenized iv tryed so i cant restore my ipod touch 3g it works with iphone4 iv tryed diffrent wires and still the same plz help

Hello again Graham,sorry I spelt your name wrong on my last post ... Ok I went to the device manager and found a yellow mark. I went to it and selected re install driver. I then re booted my pc. I now have no yellow marks in the list but my pc still wont recognise my iphone.
Could I try anything else ?
Cheers Chris

Cant restore 80GB Ipod because I dont have the Internet???

So my wife bought me an 80gb Ipod and shipped it out to me (Im in Iraq). I hooked it up to my computer and it immediately started to work and sync all my music and what not onto it. I believe at the time I was using Itunes version 7.3. Well then I hooked it up to a friends computer and tried putting some music onto it and when I tried to eject it, it was taking forever! His computer was crazy slow so I got tired of waiting and just pulled the usb cord out of the computer. A few days later I tried to use it and all the music and videos were off the ipod but my photos were still on it. I tried to plug it into my computer and now im getting a message saying that itunes cannot read the contents of my ipod and that I need to go into the summary tab and restore it. So I try and restore the ipod but I CANT restore it because I dont have an active internet connection. And I will NOT be able to get an active internet connection to my laptop simply because im in Iraq!
So my question is, is there any other way I can restore the Ipod without the internet?? I downloaded and installed the new version of itunes 7.5 and it still doesnt wanna work or restore. I have no idea what to do.
We tried hooking it up to a friends computer and he said he found and fixed a virus that was on the ipod and then tried to bring it up on his computer. To our luck his computer recognized the ipod and it brought up all my music in his itunes. We tried syncing his library with my ipod, which it did! but when we ejected the Ipod. It still said no music or videos on it. But if you look at the memory space. It shows that it did infact sync his music but its labeled as "other" and not music. I then tried to hook it back up on my computer and it doesnt read it at all! I need help please!

Have you given the following a try?
http://www.apple.com/support/ipod/five_rs/classic/#
Otherwise, I'd say are you positive that iTunes on your computer and on your buddies computer were the same version? Reason I ask is my wife and I just bought iPods last weekend. She got a Nano and I got a Classic. I plugged hers in first. Got the updates and updated iTunes as well. After all that and charging a while I tried mine. Nothing. I can only assume that the almighty OS known as Winblows was confused by the whole thing and thus thought my iPod was already updated to the latest software which I think is 1.0.3. Or something like that. I eventually got mine going but differences in versions is certainly a possibility.
Also, did you buddy have a USB 2.0 connection or 1.1? I noticed my wife's Nano taking much longer to charge than it should have. That's when I realized I had my stupid USB hub plugged into a USB 1.1 port on my computer instead of 2.0. So I'm just assuming this but I would say that could also cause the iPod to go slower. Just more to possibly explain why it was moving slow on your buddies computer.
Look at your iTunes and if you iPod does show up look to see what version of software it has. Could be the culprit. Unless this really does boil down to an internet connection which would be kind of stupid if you know you've got the latest software. iTunes shouldn't force you to do that. Hope I've helped in some way anyway. If not, good luck with this.
And aside from the iPod question, thanks for your service overseas. You guys are all certainly thought of here a lot and are appreciated. Stay safe!

I updated to ios5 and now I cant restore my iPod touch.

I have now lost all my content because for some reason it says that my backup/restore files dont exist anymore. why cant I restore my ipod?

What happens when you connect the iPod to your computer and restore via iTunes?
Yes sometimes the backup will be corrupted and if you do not have another backup you will have to restore to factory defaults/new iPod.
You can redownlaod iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

How come i cant restore my ipod?

when i use my ipod on itunes it dont let me restore it.....

Hello, josehdz8687.
Here are a couple resources that provide troubleshooting steps when experiencing issues restoring your iPod.
iPod: Cannot restore or update in iTunes with error 1415, 1417, 1418, 1428, 1429, 1430, 1436, or 1439
http://support.apple.com/kb/TS1372
Restoring iPod to factory settings
http://support.apple.com/kb/HT1339
Regards,
Jason H.

Cant restore my ipod!!

I just downloaded the latest version of itunes but my ipod nano doesnt restore! Right now my ipod has the message "use itunes to restore". It also says my ipod is corrupted. Here the problem
*I already reinstalled itunes
*itunes reconigzes my ipod
*However...when i click on restore, the process only goes half way when i get a message "the ipod could not be restored error 1418"
*I already reinstalled and updated my usb
*tried to update registry with notepad(forgot the website but it was on apple's)
*tried different usb
Help!!

You've seen this?
Error 1415/1417/1418/1428 when restoring any iPod using iTunes 7 or later.
Also, some people have had success trying the fix mentioned here.
Error 1418.

Cant restore my ipod because of itunes...

i recently spilled water on my itouch, and i put it in front of a dehumidifier to get the water out. After about a week, all the water seems to be gone,but it wouldn't turn on. So, I plugged it into the computer to try and charge it. When itunes popped up a box came up saying I needed to restore my ipod in order to use it with itunes, and I clicked restore. Then a box came up saying I need the latest version of itunes, so I upgraded it. After I upgraded it I clicked restore, but it still says I need the latest version of itunes. I can't upgrade itunes anymore, so I don't know what to do.....

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

No matter what i do i cant restore my iPod and iTunes will not recognize it

no matter what i do i cannot restore my iPod to factory settings and iTunes will not recognize my iPod but Windows will (i've tried everything) please help me

what happens when you connect your ipod to the computer?
did you follow these procedures for reset and restore?
Resetting
Restore your iPod

I cant restore my ipod touch 2g. First it was error 2005, then 9 and finally it now says error 2009. What can I do?

Please help me. I have to restore my ipod, for it has frozen. Everytime i hit restore a new erroe appears. First it was 2005, then 9 and finally 2009. What can I do?

Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on): If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software.
Error 9: This error occurs when the device unexpectedly drops off the USB bus and communication stops. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB isolation troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
Above from:
http://support.apple.com/kb/TS3694

HT1339 i cant restore my ipod classic, what do i do? i've tried many times

need help...

Need more info to help
Is there any error message?
Which version of iTunes are you using?
What is the iPod software version as shown in the iTunes summary page?
Why do you need to Restore the iPod? (this may shortlist the problem)

I cant restore my ipod video

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