I cant see pictures on my macbook air every since i updated it to the new update i cant see pictures people send me through i message.
i have a macbook air that i recently updated and every since then I cant see pictures my friends, teachers, classmates, etc. send me I cant get the bottom of the problem can someone please help me these pictures are very important
Try a reset ...
Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
Similar Messages
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If i order a macbook air today (June 11) will it be the new one?
If i order a macbook air today (June 11) will it be the new one?
Yes, you will be be ordering the one you are looking at on-line. I assume all four configurations of the Macbook Air available on the Apple on-line store are the new ones.
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Macbook air wont reboot after I just did the latest update. Any ideas?
I just ran the latest update on my macbook air and now it wont boot up. I just get a spinning wheel and the apple logo. Is there something I can do?
When was your MacBook Air first sold? MacBook Air computers sold between June 2012 through June 2013 with 64 or 128 GB SSDs are known to have a high SSD failure rate and Apple is replacing them for free.
http://www.apple.com/support/macbookair-flashdrive/
See http://support.apple.com/kb/TS2570 for steps you can take if the SSD is still alive.
If these steps do not help take it to an Apple Store for a free diagnosis and estimate of repairs.
If the SSD has failed and your Mac does not qualify for a free SSD replacment, you can replace it yourself.
OWC sells 120, 240 and 480 GB SSD upgrades for MacBook Airs. A 240 GB upgrade costs $265. http://eshop.macsales.com/shop/SSD/OWC/ . -
Why does my MacBook Air's shutting down slow down after the recent update?
After the newly update OS X Update 10.9.4, the shut down of my MacBook Air slows down. It will stay several seconds more than before the update. This happens every time I try to shut down my MacBook, please meet my problem.
A Safe Mode boot deletes some system caches that may help.
Startup your Mac in Safe Mode
A Safe Mode boot takes much longer than a normal boot so be patient.
Once you are in Safe Mode, click Restart from the Apple () menu.
Once your Mac has booted to the desktop, click Shut Down from the Apple () menu to test. -
Hi, i have an Air but want to upgrade to the new model. How do i wipe the memory clean of my existing Air so i can sell it, and ensure when i get my new PC it automatically assumes the existing settings? Any help appreciated...
First of all, as a rule you should have two backups before you do anything else. (most don't, and it's up to you).
I would have one backup done as a Time Machine backup on an external disk, which you will use to import all settings, data and apps to your new MBA via Setup Assistant on your very first boot of the new machine.
Second, I would have prepared, a bootable backup done via Carbon Copy Cloner or Super Duper on a second external disk. This you can use for unforseen problems that might be evident on the Time Machine backup (hey it happens).
After you have these two items in preparation, then use the original system disk or flash drive to reformat and reinstall the original operating system to the old machine, cleanly. After that, it is ready for sale. If the unit is not an SSD equipped MBA, you can perform a secure wiping of the disk when you perform the reformatting.
To reiterate.... You need a good Time Machine Backup as a source for you setting up the new Mac with Setup Assistant. -
Bought a MacBook air but it did not come with the updates
I bought a MacBook air today, and it did not come the software updates, everything on the dock looks really dated. Is this okay? I bought a different MacBook air earlier this week and it came with all the software updates, the one I purchased today is not updated whatsoever. Is this normal? Should I take it back and ask why it didn't have the updates? Or do I conitnue updating to it on my own?
It sounds as if you did not purchase your machine through an authorized Apple dealer. So I wonder, for example, if you actually purchased the very latest MacBook Air (2014 model) in a factory sealed box. I recommend you make your purchase from an authorized Apple dealer.
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iphoto erased pictures from my macbook air. I have no back-up. Any way to recover them?
A few things to check:
Do you have more than one user account? If so, are you signed in to the correct account?
Are there multiple iPhoto Libraries? (Hold down the option key, while opening iPhoto) Also, check the Trash, I've heard of iPhoto libraries ending up there for some reason.
If you are certain the library you are looking at is the correct one, try the iPhoto Library First Aid options by, quitting iPhoto (if it is open), then, holding down the command and option keys, launch iPhoto. Choose the option to Repair Permissions and click Repair. If that doesn't work, repeat the steps and choose Repair Database. And lastly, if the first two do not solve the problem, try Rebuild Database. *It is very important that you have a backup prior to performing any of the troubleshooting steps.* -
I have recently update to the OS Maverik and I use a projector with a mini display port adaptor to my MacBook Air, ever since the only thing that projects is my desktop picture. I cannot get it to project my school work that I need to teach my students. Help!
Hi Becki514,
Welcome to the Support Communities!
The following articles may help you with your projector issue:
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/ht1573
Apple Mini DisplayPort adapters: Frequently asked questions (FAQ)
http://support.apple.com/kb/ht3382
Mac notebooks: How to use your computer in closed clamshell (display closed) mode with an external display
http://support.apple.com/kb/ht3131
I hope this information helps ....
Have a great day!
- Judy -
I just ordered a macbook air today and need to know if the 128gb SSD is enough space. I presently have a macbook pro and am using only 30gb hard drive space so, the apple rep said 128 is enough as I do not load much pictures or gaming etc. Also is i5 ok.
Id choose the I5 yes, depends on what your usage is going to be,
....your question about "128 gig being enough" begs the question for IDEALIZED USE of your macbook AIr
In the case of a Macbook Air with ‘limited’ storage on the SSD, this distinction becomes more important in that in an ever rapidly increasing file-size world, you keep vital large media files, pics, video, PDF collections, music off your SSD and archived on external storage, for sake of the necessary room for your system to have free space to operate, store future applications and general workspace. You should never be put in the position of considering “deleting things” on your macbook SSD in order to ‘make space’.
*Generally, unless you NEED the data at least once every few weeks or once a month,...it really does'nt NEED to be on the SSD of your Macbook Air.
Professionals who create and import very large amounts of data have almost no change in the available space on their computers internal HD because they are constantly archiving data to arrays of external or networked HD.
Or in the case of the consumer this means you keep folders for large imported or created data and you ritually offload and archive this data for safekeeping, not only to safeguard the data in case your macbook has a HD crash, or gets stolen, but importantly in keeping the ‘breathing room’ open for your computer to operate, expand, create files, add applications, for your APPS to create temp files, and for general operation.
Ive got more APPS than any human should have on my 128gig AIR,..(50 or so),....and 10gig of working data, important files etc etc.
Still have 82gig available....... the entire point is that someone shouldnt consider the Air a "storage device" for tons of pics, music, vids, etc.
*Never consider any computer a data storage device at any time under any circumstance, rather a data creation, sending, and manipulation device. Anyone who thinks data is safe on any computer, even copied upon multiple partitions is making a mistake that will, without fail, strike.
For needs of packing around a LOT of "big data" with your Air in its case..., get a nice 1TB HD for $70, or even a 2TB drive not much bigger.
Perfect 2TB HD, very slim, the "little giant" made by Toshiba (have several of these) $119
http://www.amazon.com/Toshiba-Canvio-Connect-Portable-HDTC720XK3C1/dp/B00CGUMS48 /ref=sr_1_4?s=electronics&ie=UTF8&qid=1379182740&sr=1-4&keywords=2tb+toshiba
*This one is the BEST external HD available that money can buy:
$75
HGST Touro Mobile 1TB USB 3.0 External Hard Drive
http://www.amazon.com/HGST-Touro-Mobile-External-HTOLMX3NA10001ABB/dp/B0062FZ2WS /ref=sr_1_1?s=electronics&ie=UTF8&qid=1379185002&sr=1-1&keywords=hitachi+extern a l+hard+drive -
I've bought an optical super drive for a macbook air but although I can hear there is power I can't see the drive in menus
Unless there's a disk in there, you won't see it.
Matt -
i buy a macbook air with my friend and i changed the apple id also.at first i can update the application but now its impossible to update the application.when i clock to update it shows the id of my fren andsomebody do you have idea to solve this problem.
The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted in Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. You will need the Apple ID and password that you used to upgrade. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support. -
I'm signed in to my account on my macbook air's apple store, but when I try to update any apps, it has a locked in apple store user which is not mine. I have no idea where this user came from, but I need to update my apps and get this user off my computer. The users email is locked, it is grey in colour and I can not get it off. I've tried my system settings and the app store, logging in does not change the fact that there is a strange email there. I need help, please! I don't know if this is a hack or what, I brought my computer into the shop to get some work done so it may be their account, I just need the account removed.
You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store may prompt you to update "Angry Birds" or "Twitter," but the hacked app may be something else entirely. Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
Other...
A sheet will drop down. In that sheet, select
Raw Query
as the criterion, then click OK or press return.
Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
Quit and relaunch the App Store. Test. -
I bought a second hand MacBook Air and it won't allow me to install updates as up pops the previous owners log in details. How do I go about amending this?
The seller was remiss in not properly preparing the Mac for sale. That task has now fallen to you. You will encounter continual problems until you perform the following. Ignore references to DVD since the MacBook Air has none.
If you are unable to do that contact the seller and request instructions, or arrange for its return and a refund of your costs.
Refer to What to do before selling or giving away your Mac
If you enabled FileVault, disable it in System Preferences > Security & Privacy.
"Deauthorize" your iTunes account. Same for Audible if you have one.
System Preferences > iCloud > de-select "Back to My Mac" and "Find my Mac".
Sign out of iCloud. Select "Delete from Mac" when it appears.
Next: Remove all your personal information by completely erasing the Mac's internal storage.
If your Mac shipped with a grey System Install DVD, start your Mac with that disc inserted in the optical drive while holding the c key to boot from it instead of its internal volume, which should be erased before selling it.
If your Mac did not ship with discs, boot OS X Internet Recovery:
using three fingers press and hold the following keys: ⌘(command), option, and R.
With a fourth finger press the power button to turn on the Mac.
Keep the other three fingers where they are until you see the "spinning globe" icon.
This method forces the Mac to download its originally installed OS from Apple's servers, which will not require an Apple ID to install.
Remove any Open Firmware password if you created one: select Firmware Password Utility from the Utilities menu and remove it.
Select Disk Utility from the Utilities menu.
Remove any partitions you may have created.
Select the Mac's hard disk icon, then select the "Erase" tab.
Select the "Security Options" button and erase the disk.
The more "securely" you erase the disk, the longer it will take.
The fastest method is sufficient since all but the most expensive techniques and equipment will be able to recover securely erased data.
When it finishes, quit Disk Utility.
Select Install Mac OS X from the Utilities menu.
An Apple ID will not be required. If a prompt for an Apple ID appears, return to Step 5.
Do not create any user accounts.
When it finishes, shut down the computer.
If you want to install the bundled apps that were included with your Mac, restart by using your Applications DVD if one was included, and install the bundled apps. Apps bundled with newer Macs that shipped without discs cannot be transferred. Its new owner must purchase them from the Mac App Store using his or her own Apple ID.
If the Mac is being sold to someone outside the family consider the following additional information:
System Install DVDs that came with your Mac should remain with it forever, and must be included with the sale.
Consider including your AppleCare certificate if you bought it, printed documentation, even the box if you still have it. AppleCare stays with the equipment and is transferable.
Execute a bill of sale showing the Mac's serial number.
Once no longer in your possession, remove the Mac from your devices in My Support Profile. -
I have just bought a MacBook Air and i cannot play videos from the internet as it asks for a flash player to be installed i try to download Adobe flash player and it will not allow me to do so?
Ziatron is correct that Flash does not work on an iPad, but it does work on a Mac. See Adobe Flash Player 11.2.202.160.
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Why did the new update for my macbook air hinder my ability to use my camera for google and skype but not photobooth or facetime??? This is messed up it was working yesterday and now neither google or skype can find a camera on from my mac? what do I do??
An update for same is coming.
Theres a patch for same, see here:
https://discussions.apple.com/thread/5306216?tstart=30
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