I cant seem to edit my engraving, the order is still in the processing status but when i click save changes the buttons fade slightly but nothing else happens

i cant seem to edit my engraving, the order is still in the processing status but when i click save changes the buttons fade slightly but nothing else happens.
not sure what to do, any suggestions?

not sure about this number i live in the uk, and besides the ipad mini im buying is for my girlfried and shes in the house so i cant really call anyone about it, i was more so hoping that someone else had this problem and knew how to olve it or something, you see the engraving is in irish and i was able to do the first line correctly but the change i want to make is in adding to the second line... however as ive said nothing happens but the buttons (save changes and cancel) just fade slightly... other than that the page does not do anything else... i really need this to be edited asap because im not sure how much of a window i have to do it and i sur eyou can understand my concerns of correcting the situation over the phone when its in irish and has a very specific spelling with faddas etc.
thanks for your help though!

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