I changed my email address and apple id a year ago, but do not know how to change my iCloud account
Hello! I changed my email address and apple id a year ago, but i am not sure how to change my icloud acccount information so it meshes with all my apple devices which include: an original ipad, iphone 4s, and my macbook pro. I keep seeing this message, " I cloud unable to access the account ( my old email address) Review your account information in your settings. OR it asks me for my old email address password, which i do not remember!
I would apprecaite any assistance anyone can provide. Thank you!
Sign out of the iCloud account (In System Preferences>iCloud)
Then sign back in with the correct ID and password.
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I changed email addresses but iCloud sill has my previous address registered. It also is not recognising either my original password or my new password. How can I get my new email address into the iCloud system, and also lodge a new password with them?
I'm using an ipad and all else is ok but not icloud.Welcome to the Apple community Ross.
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID and that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock. -
I have changed my email address, and apple ID online, but my iPad keeps bring up the old address and will not log into my Apple ID
If you updated your existing account then try logging out of it on the iPad by tapping on the id in Settings > iTunes & App Stores and then log back in and see if that 'refreshes' the account on the iPad. If you created a new account then any content that you purchased/downloaded via the old account will remain tied to that old account, and only that old account can download updates to its apps.
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I recently changed my email address and also my apple id to match- this is all working OK and I can access store ,apple account etc - however when I get notifications on my i phone to update apps via app store the log in screen still show my old apple id -email address which is no longer valid. when I enter my password I am denied access - there is no comand on my i phone to change the log in id for the app store ( there is for changing password or forgotten password only) does anyone have the solution for me please - many thanks, fijijohn
when I get notifications on my i phone to update apps via app store the log in screen still show my old apple id
That's because apps are forever tied permanently to the Apple ID that bought them, even if they were free. That is the only ID that can ever update them.
Unfortunately you went about this the wrong way. Rather than making a new Apple ID with the new email address, you should have just changed the name and email address associated with the old ID. Now you are kind of screwed because it's too late to use the new email on the old ID since you used it to create a new Apple ID. Apple does not transfer content from one ID to another and Apple doesn't merge IDs.
You can try to resurrect the old Apple ID with a new email address and maintain two Apple IDs, or decide which ID and it's content you wish to abandon.
How to change the name you use for your Apple ID
http://support.apple.com/kb/he40 -
I changed my email address and apple id, but havebeen unable to change my cloud id
I changed my email address and changed my apple id and password, but have been unable to change the icloud id. How?
If you still have access to your old email address, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email account and verify it. Then edit the name of the account to change it back to your old email address. You should then be able to turn off Find My iPhone with your password. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back and change your primary email address and iCloud ID back to the way it was. You will then be able to go to Settings>iCloud and sign in with your current ID and password to reconnect to your iCloud account.
If you don't have access to your old email address, you will have to contact Apple to get them to reset the password for it so you can disable Find My iPhone and sign into your iCloud account. You will have to prove your identity to them in order to do so. You can either contact iTunes support for assistance with this (https://ssl.apple.com/emea/support/itunes/contact.html), or contact Apple Support (http://www.apple.com/support/icloud/contact/). -
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How do you update to a new version. It keeps telling me to go to itunes.com and click on update. I'm not seeing this at all.Did you just change your address, or create a new iTunes account? If it is not a new account you will first have to fix the password problem. Email iTunes Store support if you cannot figure out how to resolve the problem. Have you updated your login on the phone, in addition to iTunes on your computer?
To update your iPhone you need to install the latest version of iTunes (10.5). You also need an iPhone 3GS or iPhone 4. The 3G cannot be upgraded beyond 4.2.1. -
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I changed my email address and my password on my ipad but when I tried to change the address on my icloud account it keeps asking me for my old password which I no longer know. I can't delete the account because I can't access it without the old password
Hey rid23466,
Thanks for using Apple Support Communities.
If you forgot the password to your Apple ID, you can follow this article to recover it.
Apple ID: If you forget your password
http://support.apple.com/kb/ht5787
Have a nice day,
Mario -
I would like to change my apple id to one of my alternate email addresses so therefore i would have to delete the alternate email address as an alternate email address and it says that if i do that it will permanently be deleted from my account so could i use that email address as my primary one?
The following article may help you:
http://www.ehow.com/how_8362857_rename-mailbox-apple-mail.html -
I recently changed my email address and updated my Apple ID name to the new address. It worked for iTunes and apps, but when I bring up iCloud, my old ID name shows. I can'tr access it to change it since my security questions don't work and when I request an email to change password, it says it sent one but I do not receive anything. Just need to klnow how to change my Applle ID on iCloud if I can't access the old one. I'm afraid if I delete the account and open a new one, I'll lose all of my calendar.
If you have 'Find My iPad' activated on the iPad it will cause this problem. You will have to contact Support for help. Go to https://expresslane.apple.com ; select 'More Products and Services', then 'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password' and click 'Continue'.
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I have changed my email address and changed my Apple ID. However iCloud on my ipad and an ipad mini still shows my old email address. How can I change my iCloud email address?
Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too. -
I changed my email address and therefore changed my Apple ID and password on my Mac. Now when i want to use iCloud on my iPad and my iPhone my old email comes up as my Apple ID and I cant log in or update any apps on my iPhone or iPad. Can you help me?
Downlands wrote:
Cant sign out. No password for now reduntant appleid
If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
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