I changed my email because I deleted the other one and I also forgot my security answers so I send a reset to my new email but it's not working it's going to the old one how do I send it to my new email

You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
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HT204053 I have different icloud and iTunes id's and I want to do homesharing for all my devices. I'm trying to set up a new iMac but homesharing is not working. SHould it be the itunes or iCloud id?

I have different icloud and iTunes id's and I want to do homesharing for all my devices. I'm trying to set up a new iMac but homesharing is not working. Should it be the itunes or iCloud id?

Welcome to the Apple Community.
Preferably your iTunes account, but it shouldn't really matter for getting homesharing turned on, as long as it's a valid ID.

I connected my ipod touch 4g wi-fi with laptop ad hoc network....it's showing wi-fi signals but internet is not working...what is the problem in that can anyone help me...inadvances thanks

I connected my ipod touch 4g wi-fi with laptop ad hoc network....it's showing wi-fi signals but internet is not working...what is the problem in that can anyone help me...inadvances thanks

my laptop is Windows 7 and ip is this
192.168.102.12
255.255.255.0
192.168.102.1
DNS
192.168.254.2
192.168.254.3
in ipod touch 4g is DHCP and its showing
ip address 169.254.192.139
subnet mask 255.255.0.0.
remaining all blank

HT201320 I have ne iphone 5, i been setting my email using AT&T global but it is not working, please help me on the correct configuration

I have ne iphone 5, i been setting my email using AT&T global but it is not working, please help me on the correct configuration

Contact the email provider and obtain the correct setup information.

HT201304 I forgot my security answers when I tried to purchase a game from big fish it will not let me continue how do I fix it

I forgot my security answers to be able to purchase a game on big fish how do I fix this I should have wrote it down but I didnt

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

HT4623 Downloaded new IOS, but it will not allow me to log into iCloud, no matter how many times I reset my password. Please help.

I downloaded the new IOS, but it will not allow me to log into iCloud. I even tried resetting my password, but it does not recognize me. Please help. Thanks.

I'm having the same issue. I went through the apple website to reset my password, and it was no problem, even let me update my email address and apple id, but my iphone is still not accepting what I know the password is, so I can't delete it, or change the apple id information.

Good day! i bought the iphone 5 in your shop (29|01|13). price 679 euro (approved in all EU countries). in Russia he is does not work. imei 013412001872664. please tell me!!how unlock my phone.

Good day! i bought the iphone 5 in App store Franckfurt (29|01|13). price 679 euro (approved in all EU countries). in Russia he is does not work. imei 013412001872664. please unlock my phone.

Well, perhaps the problem exists because the Russian phone networks do not support the iPhone. This could be one reason.
The only solution you have is to do into one of the Russian phone stores and ask them to see if they know why the sim cards won't work or last resort, you contact the Apple store in Germany - there is an online Apple store that you can contact and ask them why Russian sim cards won't work in an unlocked iPhone.
Nobody else can really help you - you need to contact the Apple store in Germany directly or go to one of the Russian phone operators and ask them.

G Mail will not work properly everything goes into the trash

Just got an I Pad air my first I Pad. I can't not get my gmail to work properly. Everything goes in the trash. Please Help

Hi,
In the Applications/Utilities folder is the Console App.
Launch this.
Try launching one of these two app again and tell us what error messages seem to appear.
(you may have to anonymise the info)
9:48 pm Sunday; March 16, 2014
 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

HT5312 My rescue email address was terminated because I was idle for too Long. I also forgot my security answers. What do I do?

I need to buy songs, but I need my security answers. I don't know them. What do I do?

Michelle_Lee_ wrote:
... my security answers. I don't know them. What do I do?
See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
Or Here > Apple Support iTunes Store Contact

HT1364 I recently got a new laptop but I can't retrieve my iTunes folder from my old pc, how do I get my library on my new laptop as I don't want to set up a new one.

I recently had to buy a new laptop as my pc no longer worked. I can't get my iTunes media folder off my old pc so how do I get my library onto my new laptop as I don't want to create a new library and erase everything off my iPhone.

There is no such thing as a "sub-account." Also, you probably mean iTunes library, when you say "account." Your "account" in iTunes is your Apple ID, which is what you use to sign in to the iTunes Store to make purchases. iPods are associated with an iTunes library, not with an Apple ID (iTunes Store account). You'll need to clarify...
So, this is what I think you are saying. You previously shared an iTunes library on a computer with your friend. Your old iPod was synced to that iTunes library.
You got an iPhone, and at that time, you set up your own iTunes library. Is that on a different computer? How does the iPhone affect your question about the iPod?
You got a new iPod. What is your "old iTunes"? Is that the iTunes library you shared with your friend?

HT4060 I need to charge my new ipad but I am not sure if I can damage the connection if I force it into the ipad. Is there a knack to getting it into the port?

i have a new ipad and stupid as it may sound I cannot physically plug the charger in to the ipad. Can I damage the ipad if I force the charger into the port?

lornafromqld wrote:
Can I damage the ipad if I force the charger into the port?
Yes.

HT2729 i have been trying to copy videos from my pc to ipad but it is not working .. i have tried the "drag and drop method and even add files to library but to no avail please help

please help me regarding moving videos from pc to ipad .. i have ipad 2 wih ios5 and windows xp.. ihave tried add files to library and drag and drop method but they are not working.. what should i do

Are you trying to add videos to itunes or to your ipad from itunes.
Your question is very confusing.

My ipad is bIocked and I get this message "Icloud security copy is unable to access my account" Review account information and make adjustments ....... I ve tried a few things but they do not work ... any comments as to how i should proceed ?

Hey You all .... Please give me a hand over here .... My Ipad is suddenly blocked ..... Using another computer I signed into my appleid account and checked all the categories to make sure I did not have pending messages .. I even reset my password, security questions, etc but did not see anything related to iCloud security copy or anything of that sort .... Again ... my Ipad is frozzen .... anyone has a tip or even better a solution?
Thank You ...Nerva

Call Apple 1-800-MY-APPLE and they can get into your account and fix it.

I asked you last week how i can remove my foto's from the first IPad model,your answer is:connect the IPAD with your pc etc....but that's not working there is no connection,i dont find the IPad in my "computer"( as an extern object) but in my"printers" .

hello ! message to APPLE
sorry for my englisch,I speak Netherlands......
I did everything what you told me in your last mail.......but it's not working,my laptop cannot find the IPad in the "my computer" program;but it finds an "not known I Pad" as on "strang object " in the map for : "apparaten and printers" !!!!
my laptop does not reconigze my IPad !
It is a big problem ,that nobody in the 3 years that I have thid IPad.....can help me iiiiii
I ask this now the last time I think......and maybe I can write to a journalist to put this in the newspaper,........maybe so comes help from the media
anna-louisa

We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
How did the photos get onto the iPad ? An iPad will only show in Windows Explorer if there are photos on it that were taken with the iPad, copied to it via the camera connection kit, or saved from emails/websites - if the only photos on it were synced to the iPad from a computer then the iPad will not show in Explorer.
That is the computer that the iPad is synced to ?
If they were originally synced to your iPad from a computer then to remove them from your iPad connect your iPad to your computer and select it on the left-hand sidebar of your computer's iTunes under 'devices' (you can enable the sidebar via control-S on a PC)
And then use the Photos tab on the right-hand side of the screen to remove them
To remove all synced photos select an empty folder on that tab and sync that.

My computer crashed hard drive was replaced and now I have lost my music. Am trying to sync with my music from my iPad and iPhone but it is not working what is the problem

I need help please! My computer crashed lost all data including my music. Want to sync music from my ipad and/or iphone but it is not working. What could be the problem how do I tackle it?

Syncing only works from your computer to your iPad/iPhone, not the other way around. So you can only transfer your purchased music from the iPhone to your computer.
See this document: http://support.apple.com/kb/HT1848
My computer crashed lost all data including my music.
How bad was the crash? Had the drive to be replaced? Or is there a possibility to use data recovery software on that drive?

I changed my email because I deleted the other one and I also forgot my security answers so I send a reset to my new email but it's not working it's going to the old one how do I send it to my new email

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