I check the send Crash Report box, but it automatically becomes un-checked. why?????

I check the Send Crash Report box, but it won't take... the next time I look, the box has become unchecked.

Do you have DELL Face Recognition ?
That software has been reported to cause this issue.
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

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