I checked and I have all the correct hardware recommendations but I keep getting We could not complete your purchase. OS X Mountain Lion is not compatible with this computer.

I keep getting the message We could not complete your purchase. OS X Mountain Lion is not compatible with this computer. I believe I have all the correct hardware requirements - initially I only had 1gig of Ram but I upgraded my MacBook to 2gig

Hardware Overview:
Model Name:          MacBook
Model Identifier:          MacBook2,1
Processor Name:          Intel Core 2 Duo
Processor Speed:          2 GHz
Number Of Processors:          1
Total Number Of Cores:          2
L2 Cache:          4 MB
Memory:          4 GB
Bus Speed:          667 MHz
Boot ROM Version:          MB21.00A5.B07
SMC Version (system):          1.13f3
Serial Number (system):          4H64461DWGM
Hardware UUID:          00000000-0000-1000-8000-0017F23304F7
Sudden Motion Sensor:
State:          Enabled

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Ok... i am trying to sign into my apple account in the itunes store on my ipod and i have all the correct data for my credit card and it says " your payment information does not match your banks records. try again or nenter a new payment method. " help me

ok... i am trying to sign into my apple account in the itunes store on my ipod and i have all the correct data for my credit card and it says " your payment information does not match your banks records. try again or nenter a new payment method. " what does this mean and how can i fix it??

- See:
]iTunes Store: My credit card's security code or zip code does not match my bank's records
- If still problem contact iTunes by:
Contact iTunes

My apple ID password works for all of my devices but one. i only have one account and have changed the password several times but still cannot get it to work on my iPhone. any suggestions would be appreciated.

My apple ID password works for all of my devices but one. i only have one account and have changed the password several times but still cannot get it to work on my iPhone. any suggestions would be appreciated.

Thanks for the suggestion, Chris. I actually did not resolve the issue which is why i did not post an answer.
it turns out that my iphone seems to default to an incorrect User ID (it defaults to an @me account, which is not something that i have ever used).
even when i change the User ID in my settings for the iTunes store, it still appears when i attempt to get updates for my existing apps. however, it does seem to use the correct ID when i attempt to purchase new apps.
If someone actually had an answer to correct this, i would love to update my existing apps.
Thank you.

HT1277 i have all the correct settings for my e mail but i can't send for some reason it keeps taking my outgoing server offline

i have all the correct settings for my e mail but i can't send for some reason it keeps taking my outgoing server offline can anyone help

If you can receive mail and your connection to your ISP is otherwise working, but cannot send mail, then your SMTP settings are incorrect; the SMTP server port is wrong, your SSL setting is wrong, or the username or password credentials don't match what the ISP has, or your attempted accesses are being blocked or your ISP SMTP server is offline.
And in general, don't use port 25 for your outbound mail, unless your ISP specifically requires that; these days, that port is best left to communications between mail servers and (usually) not used by any mail clients.

Since upgrading to Yosemite my macbook pro keeps going to sleep if I am not using it. I want it to stay on as I leave it doing things overnight etc. It was fine before the upgrade and I have all the system preference set to "never turn off"

Since upgrading to Yosemite my macbook pro keeps going to sleep if I am not using it. I want it to stay on as I leave it doing things overnight (cd's / recording etc. It was fine before the upgrade and I have all the system preference set to "never turn off" - Help !!!

Good advice from Linc Davis that should sort out your query i think...
However you dont want to set your MBP to never go to sleep...
Adjust reasonable sleep settings...
And the download an APP called caffiene...
When you click it you can have your MBP never go to sleep with a single click of your menu bar... and with another click it can go to sleep normally to maintain the laptop...
Simply click the cup... To toggle never sleep/sleep

Help. My daughter backed up her iPod but copied all the info from my iPhone. So now the iPod and iPhone have exactly the same things. How do I get all her stuff back on her iPod?

Help. My daughter backed up her iPod but copied all the info from my iPhone. So now the iPod and iPhone have exactly the same things. How do I get all her stuff back on her iPod?

Restore her iPod for the the backup of her iPod on the computer that she syncs with. For how to restore from backup see the restore topic of:
iOS: How to back up

I have the 3rd generation of the ipod touch and i want to get the IOS 4.3 upgrade and i have all the requirements but i cant download it. Please Help

I have the 3rd Generation of the Ipod Touch. I want to get the IOS 4.3 upgrade for my Ipod. I have all the requirements for it, but i dont know how to get the update. PLEASE HELP

Are you sure you have 3G iPod? If it is a 8 or 16 GB one it is a 2G iPod. A 32GB could be either. Identify yurs here:
Identifying iPod models
A 2g can only go to 4.2.1.
What version of iTunes is on your computer?
What happens when you try to update?

Why do I get this message when I try to download Mtn Lion? I have updated all software and am running Lion. "We could not complete your purchase. OS X Mountain Lion is not compatible with this computer.

Why do I get this messge when I try to download Mtn Lion? "We could not complete your purchase. OS X Mountain Lion is not compatible with this computer." I am currently running Lion and have updated all Apps and Software. I have version 10.7.5.

Hi Mtn Mama,
Sounds like your Mac may not be compatible with OSX Mountain Lion. Here is a link with the list of compatible Macs:
http://www.apple.com/osx/specs/
GB

I have two personal e-mail accounts and a general account that I have synced to my Mail app, but I keep getting emails sent to the non-personal e-mail because they're on the same server. How can I change that?

I have two personal e-mail accounts and a general account that I have synced to my Mail app, but I keep getting emails sent to the non-personal e-mail because they're on the same server. How can I change that?

The only ways I know of for email to get sent to an account are:
1. It was addressed to that account. Someone used that email address to send you the email.
2. It was forwarded to that account by the account to which it had been addressed. I am not aware of Mail having this feature but it is often a feature provided by your ISP that you can turn on by logging into your account via the Internet and setting it up. I assume you have not done this, though.
With several email addresses in the same Mail client, you have to be careful which one you are sending from. If you send from the wrong address, any replies will come back to that same address. I make this mistake all too often.

HT1212 My sons old iPad 1 is rarely used, but, when i charged it up the message was "iPad is disabled try again in 22,824,852 minutes" sorry but thats a bit of a wait! I have gone through all the various reset methods but can't get around the disabled s

Hello,
My sons old iPad 1 is rarely used, but, when i charged it up the message was; "iPad is disabled try again in 22,824,852 minutes" sorry but thats a bit of a wait!
I have gone through all the various reset methods but can't get around the disabled status??
Can't see another way to reset it.
Could it be for the bin.
Only wanted to give the youngest daughter the iPad to take to school.
Hope someone can help
Thanks
Jonny Burns.

Is this how you do it?
1. Turn off iPad. Press and hold the Sleep/Wake button for a few seconds until the red slider appears, slide to turn off.
2. Connect USB cable to computer
3. Press and hold the Home button down and connect the docking end of cable to iPad
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune (make sure you have the newest version of iTune)
7. You should see "iTunes has detected an iPad in recovery mode"
8. Use iTune to restore iPad
Note: You need to be patient and repeat the above many times to recover your iPad

My iphone 4s has the connect to itunes screen. I have tried to reset, recover, etc but I keep getting and error-51 message. Any ideas how I can get my phone working again? I am not worried about saving any info just having a phone to use!

I was in the middle of the iOS 8 update and tried to turn my phone off (yes, I realize this was dumb) But what happened was it tried to reset. Now, my iphone 4s has the connect to itunes screen. I have tried to reset, recover, etc but I keep getting and error -51 message. Any ideas how I can get my phone working again? I am not worried about saving any info just having a phone to use!

Try a Hard Reset.....
Press and hold the Wake / Sleep button AND the Home button at the same time, keep them both pressed until the Apple Logo appears on the screen, it can take 10 or more seconds. Ignore the swipe to turn off message.

I'm currently running 10.6.8 and would like to upgrade to mountain lion but all i keep getting is the following: We could not complete your purchase. OS X Mountain Lion is not compatible with this computer. help

I'm currently running 10.6.8 and would like to upgrade to mountain lion but all i keep getting is the following: We could not complete your purchase. OS X Mountain Lion is not compatible with this computer. help

ERA AND MCM wrote:
We could not complete your purchase. OS X Mountain Lion is not compatible with this computer.
it means exactly that, you mac is not compatible to run ML. http://support.apple.com/kb/SP654

TS1424 Got asked 3 security questions and i have forgotten the answers how do i reset or get it to work????? HELP

Got asked 3 security questions and i have forgotten the answers how do i reset or get it to work????? HELP

Contact iTunes Support:
http://apple.com/support/itunes/contact/

HT3577 I have an iPhone 4S and I have set the VoiceOver to off, but when I run with iTunes on, it still comes on. How do I stop this from happening?

I have an iPhone 4S and I have set the VoiceOver to off, but when I run with iTunes on, it still comes on. How do I stop this from happening?

This is from article on device with multiple computers:
iPod shuffle and iPhone are intended for use with a single computer. You cannot load music from multiple computers or iTunes libraries onto iPod shuffle and iPhone like you can with other devices.
http://support.apple.com/kb/HT1202

I tried to download Mavericks overnight and it never finished. When I tried to download again I got this message "We could not complete your purchase.The product distribution file could not be verified. It may be damaged or was not signed." Help?

I tried to re-download Mavericks after an apparent failed attempt and now I get the message "We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed."
Can anybody help?

Several causes for this problem have been reported. Please take each of the following steps that you haven't already tried. Stop when it's resolved.
Step 1
Back up all data.
From the menu bar, select
 ▹ System Preferences... ▹ Network
If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If any proxy options are selected, make a note of them and then deselect them. You don’t need to change the bypass or FTP settings. Click OK and then Apply. Test. The result may be that you can't connect to any web server. Restore the previous settings if that happens.
Step 2
Rebuild the Spotlight index. If you try to search now from the magnifying-glass icon in the top right corner of the display, there will be an indication that indexing is in progress.
Step 3
Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

I checked and I have all the correct hardware recommendations but I keep getting We could not complete your purchase. OS X Mountain Lion is not compatible with this computer.

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