I checked IMEI when I bought it, but now apple says serial number has been replaced

I recently bought an iphone 5 from craigs list. Before I did, I called Verizon wireless and had them check the IMEI number and make sure its clean. THey said it is, I even asked her 3 different times "so youre sure that this item is not stolen or reported missing or anything like that" she said yes.
Today, I decided to find out if the iphone is under waranty or not so I went on the apple website to check the serial number, and guess what I got:
We're sorry, but this is a serial number for a product that has been replaced.
was calling verizon not enough diligince to make sure it was clean, or did the guy that sold it to me find away to cheat the system?
when apple replaces a phone, do they no let the carrier know that this IMEI number belongs to a phone that has been replaced?
thanks.

Common scam is to sell an iPhone and after the sale is complete,
original owner reports the iPhone as stolen or lost to collect on his
insurance (Verizon offers insurance). The insurer tells the wireless
provider and the iPhone is blocked.
If Apple replaces an iPhone, it has no responsibility to notify anyone.
Nor does the wireless carrier care - if there is a problem connecting
with the replaced iPhone, the owner can work it out with the carrier
at that time.
You were scammed. You can try to contact the seller, but there is little
chance of getting your money back. While some goods sold via
CraigsList are bargains, many are scams or stolen goods. Your
protection from such problems is to purchase your iPhone from Apple
or an Apple authorized reseller.
Sorry for your loss. The blame does not lie with Apple but with the seller
who defrauded you.

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