I cleaned my Macbook pro too much and I think it's damaged.
How do I get rid of streak marks that are really bothering me?
Pledge will leave residue if you use it often.
You need to find a cleaning agent that can remove the Pledge.
Diluted Windex should work.
But BE CAREFUL as Windex and other glass cleaners contain ammonia and can damage your computer if not used properly.
Similar Messages
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Can you please put me in touch with the support for the trial copy of adobe acrobat XI pro which I had tried out on March 15 for 30 days. I have been trying to cancel since the cost is too much and Acrobat Reader is OK for me. I can't find uninstaller.
I have had to erase my disk since then with trouble with Apple Store not recognising my machine and the reload from Time Machine has given complications . Can you please cancel my trial and return my Trial money.If you paid for what you used then it was not a trial.
Look thru the following links and use the chat option if required for your situation:
Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
https://forums.adobe.com/thread/1703848
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )
Phone support | Orders, returns exchanges
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html -
My itunes keep saying The folder “iTunes” cannot be found or created, and is required. The default location for this folder is inside the “Music” folder.iTunes needs a library to continue. You may choose an existing iTunes library or create a new one. please help i presschooseexisting cuase i have one but then it says this The file cannot be found or created. The default location for this file is in the “iTunes” folder in the “Music” folder. please help
I was cleaning my macbook pro and i deleted all my files including itunes
Restore your computer from your backup. -
will all my music transfer from the mac to my macbook air? I don't want it to because there is too much and the air will not hold it.
Welcome to Apple Support Communities
First, when you are going to turn off or restart your Mac, you will see a box called "Reopen windows when logging back in" in the shutdown or restart window. Untick this box and see if the App Store opens automatically in the next startup.
If it starts, open System Preferences > Users and Groups > Login Items, and see if the App Store shows up. If so, remove it from this list -
I have a macbook pro from 2007 and the display memory slows do the screen so much it is almost unuseable Any help fixing this problem?
Hi,
Have you tried
1.leaving the screen flipped open,
2.connecting power
3. connecting external monitor; waiting for it to 'wake up';
then 4. closing lid of MBP to activate clamshell mode? -
I want to buy a macbook pro.. but now I have a Packerd Bell with the programs: Word, Powerpoint,... I want those programs on my macbook pro too is this possible? and is it expensive?
Hello:
Expensive is relative...
Microsoft makes a version (written native for the Mac) of Office:
http://store.apple.com/us/search/microsoft-office-for-mac
Some of us use iLife - an Apple product that almost seamlessly translates Microsoft programs (for example Word to Pages) back and forth. You can always export in a Microsoft format...
Barry -
How can i get my macbook pro too stay on and not sleep when lid is closed?
how can i get my macbook pro too stay on and not sleep when lid is closed?
If the machine is asleep, lid closed, and you plug in to an external monitor and an external USB keyboard, the machine will wake, anbd reconfigure the screen resolution for the external monitor, Once it has made this configuration change, you can open the lid and it will continue to address only the external monitor. At least that's how my early MacBook Pro unibody 13" works. It seems to run a bit cooler this way. It gets quite toasty with the lid closed while doing anything demanding and you are more likely to hear the fan come on. I have not seen any temps that would cause alarm, but I do get a high speed (6000 rpm), noisy fan sometimes with the lid closed, .
If you operate in the open-lid, external monitor only mode, if you deactivate the monitor for any reason, when it reactivates it will be running both screens, with all the navigation hassles this entails, so I generally set it not to deactivate the screen when in this mode.
Thus I agree with those who say that some of the cooling air is drawn in around the keyboard, the difference in cooling performance is observable. If you activate istat pro, get the computer hot running in clamshell mode, and open the lid, you can watch the CPU temp drop by a few degrees C within a couple minutes. It isn't a huge difference, but enough the lower the fan speeds. -
I have a macbook pro 17" 2012 and the display colours are all too hard and the profile will not change it is stuck toLED Cinema display.
Hello hbothner,
Thanks for using Apple Support Communities.
If you'd like to change the colors on your Mac's display, then you can calibrate your display by following the steps in the article below.
OS X Yosemite: Calibrate your display
Take care,
Alex H. -
Hi,
I'm interested in completely cleaning my Macbook Pro. I've no idea where to start so let me begin by detailing what's going on:
Some specs on the machine fist:
Processor 2.4GHz Intel Core 2 Duo
Memory 4GB 1067 MHz DDR3
Startup Disk Macintosh HD.
1) Im getting pop-ups like crazy. Every time I click a new pop-up annoyingly clutters my screen. I've gone to safari>preferences> extensions and removed all plug-ins, but still they persist. And yes, the "block pop ups" box is checked as well.
2) My machine is running slowly. I see the "rainbow wheel of death" much too often. Does this just happen when Macs get old? (Bought in 2010)
3) I want to purge my machine of all old junk that may be cloggin' 'er pipes. Basically, I want to get rid of everything I don't need. Old files: gone. Old, unused programs: gone. That thing I don't know the function of, but sits uselessly in the recondite depths of my memory: GONE.
4) Is there anyway to get my computer running "optimally". Certainly the current state is not even close to good. It's miserably slow.
Can anyone help me out? I imagine there are probably specific fixes for each of these issues, but is there a program out there (or combination of free ones) that will do more than one thing? Would Mac Keeper do these things? What's your advice?See the following re: pop-ups and such:
Helpful Links Regarding Malware Problems
If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide and AdwareMedic.
Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.
The following comes from user stevejobsfan0123. I have made minor changes to adapt to this presentation.
Fix Some Browser Pop-ups That Take Over Safari.
Common pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called "Moneypak"), or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. First, understand that these pop-ups are not caused by a virus and your computer has not been affected. This "hijack" is limited to your web browser. Also understand that these messages are scams, so do not pay any money, call the listed number, or provide any personal information. This article will outline the solution to dismiss the pop-up.
Quit Safari
Usually, these pop-ups will not go away by either clicking "OK" or "Cancel." Furthermore, several menus in the menu bar may become disabled and show in gray, including the option to quit Safari. You will likely have to force quit Safari. To do this, press Command + option + esc, select Safari, and press Force Quit.
Relaunch Safari
If you relaunch Safari, the page will reopen. To prevent this from happening, hold down the 'Shift' key while opening Safari. This will prevent windows from the last time Safari was running from reopening.
This will not work in all cases. The shift key must be held at the right time, and in some cases, even if done correctly, the window reappears. In these circumstances, after force quitting Safari, turn off Wi-Fi or disconnect Ethernet, depending on how you connect to the Internet. Then relaunch Safari normally. It will try to reload the malicious webpage, but without a connection, it won't be able to. Navigate away from that page by entering a different URL, i.e. www.apple.com, and trying to load it. Now you can reconnect to the Internet, and the page you entered will appear rather than the malicious one.
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
OS X Mavericks- Protect your Mac from malware
About file quarantine in OS X
If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.)
From user Joe Bailey comes this equally useful advice:
The facts are:
1. There is no anti-malware software that can detect 100% of the malware out there.
2. There is no anti-malware that can detect everything targeting the Mac.
3. The very best way to prevent the most attacks is for you as the user to be aware that
the most successful malware attacks rely on very sophisticated social engineering
techniques preying on human avarice, ****, and fear.
4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on
your computer is intended to entice you to install their malware thinking it is a
protection against malware.
5. Some of the anti-malware products on the market are worse than the malware
from which they purport to protect you.
6. Be cautious where you go on the internet.
7. Only download anything from sites you know are safe.
8. Avoid links you receive in email, always be suspicious even if you get something
you think is from a friend, but you were not expecting.
9. If there is any question in your mind, then assume it is malware.
When you fix the above problem backup your data, erase your computer, reinstall OS X:
Clone Mavericks, Lion/Mountain Lion using Restore Option of Disk Utility
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
1. Select Disk Utility from the main menu then press the Continue
button.
2. Select the destination volume from the left side list.
3. Click on the Restore tab in the DU main window.
4. Select the destination volume from the left side list and drag it
to the Destination entry field.
5. Select the source volume from the left side list and drag it to
the Source entry field.
6. Double-check you got it right, then click on the Restore button.
Destination means the external backup drive. Source means the internal startup drive.
Install or Reinstall Mavericks, Mountain Lion, or Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
OS X Mavericks- Erase and reinstall OS X
OS X Mountain Lion- Erase and reinstall OS X
OS X Lion- Erase and reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless. -
My macbook pro keeps freezing and I get a rainbow disk circling. I have to hold the power down and turn off, it will not do anything else.
Can you tell us how much RAM (Memory) you have? It's listed by clicking on the in your title bar....go to About This Mac and it's in the 1st window.
We would also like to know what size hard drive you have and how much free space is on it.
If you click on your Hard drive icon (should be upper right hand corner of your screen), or the Finder in your Dock...when the window opens it says at the bottom how much Free Space you have on your drive.
If you go to the , click on About This Mac, click on More Info... in that window. The next window says how big your hard drive is under Hardware....click on Serial-ATA.....look under Capacity:
We need to know this cause if a hard drive is too full it slows things down and creates operational difficulties.
DALE -
How do I use my serial number to find information about my MacBook Pro's Processor and RAM?
So I want to find information about my MacBook Pro's processor and RAM using the serial number because the MacBook no longer works. I remember being able to find this information on the apple website before, maybe by using the coverage checker. Did they take this information out of the coverage checker? Is it no longer possible for a costumer to obtain this information?
Append the last three characters of it to http://www.everymac.com/ultimate-mac-lookup/?search_keywords= and load the page.
This won't reveal how much RAM it currently has installed.
(117541) -
Can someone please help me re-install my Creative Design 5.5 on my Mac? My MacBook Pro recently crashed and had to have the hard drive replaced. The back up from Time Machine is not reinstalling the program. Since I have the download paid, and codes, I need direction on how to reinstall -- HELP?
Hi bodegakc,
If you have the serial number then please use the below mentioned link to download the product you are looking for .
CS5.5
Also before installing Please go to Applications-->Utilities--> Adobe installers and if there is any uninstaller for CS5.5 , you can remove it and do a fresh install.
You can also use creative cloud cleaner tool before installing.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Thanks
Nikhil Gupta -
Brand new Macbook Pro keeps crashing and restarting - Mavericks
Hey guys, I just got a new Macbook Pro on Monday and my first time turning it on it was perfect, the next day I turned it on and kept crashing and "Restarting due to a problem", it wouldn't even make to to the log in page. Every time I power it up now I get the same issue over and over, once I make it passed the log in it is usually fine but does crash sometimes randomly but not much.
I have read here that updating to Mavericks has caused this problem but surely when it came with it and is less than a week old it should be fine? (I'm confused as to why the report says my Mac is Mid 2012, I just bought it!!) Also the only software I have installed is Microsoft Office. I do have Silverlight Plug in installed for Netflix which I read can be an issue with Mavericks.
I downloaded EtreCheck and this is the report I have. Please any help will be great!
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 0:20:26
Disk Information:
APPLE HDD ST500LM012 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 499.25 GB (469.68 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS41N
USB Information:
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.microsoft.office.licensing.helper.plist
Launch Agents:
User Launch Agents:
User Login Items:
iTunesHelper
3rd Party Preference Panes:
Flash Player
Internet Plug-ins::
SharePointBrowserPlugin: Version: 14.0.0
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
Flash Player: Version: 11.9.900.170 - SDK 10.6
QuickTime Plugin: Version: 7.7.3
Silverlight: Version: 5.1.20913.0 - SDK 10.6
Default Browser: Version: 537 - SDK 10.9
Bad Fonts:
None
Old applications:
SLLauncher: Version: 1.0 - SDK 10.5
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Time Machine:
Time Machine not configured!
Top Processes by CPU:
3% WindowServer
1% EtreCheck
0% firefox
0% hidd
0% coreservicesd
Top Processes by Memory:
303 MB firefox
57 MB mds_stores
41 MB Finder
33 MB Dock
33 MB WindowServer
Virtual Memory Statistics:
5.80 GB Free RAM
1.16 GB Active RAM
223 MB Inactive RAM
844 MB Wired RAM
206 MB Page-ins
0 B Page-outsThe warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies. -
I have a Macbook Pro (late 2012) and I would like to connect it to 2 screens simultaneously (1 screen is a TV and can only take HDMI, the other is a larger computer screen and has both VGA and HDMI connections). How can I do this?
The article you cited refers to The Mac Pro, a 50lb silver tower -- not a notebook computer.
Everymac.com says:
2nd Display Support:
Dual/Mirroring*
2nd Max. Resolution:
2560x1600 (x2*)
Details:
*This model supports a simultaneous maximum resolution up to 2560x1600 on two external displays via Thunderbolt. Alternately, it can support a single display up to 2560x1600 via Thunderbolt and a single display up to 1920x1200 via HDMI. Although it can theoretically power all three external displays, as confirmed by a helpful reader, it runs too hot with three displays connected.
Also see: How many external displays can the Retina Display MacBook Pro models support? What is the maximum supported resolution of each? Are adapters required?
When using other than ThunderBolt displays, the ThunderBolt port is directly compatible with Mini DisplayPort, and can be forced into compatibility (with Single-Link DVI or HDMI up to 1920 wide) with a simple adapter.
To adapt to wider displays, an ACTIVE Dual-Link adapter is needed, about US$100. -
Macbook Pro Color Profile and Calibration for Photo processing.
Hello Friends,
May be it has already discussed in many forums but somehow I got confused about different solutions of the questions and due to this asking once again here.
I am using Macbook pro of 2012 and there exist many color profiles in the Display settings.
I am a photographer who uses Photoshop for the editing as well as Canon Software.
To get the most accurate Monitor Calibration Should I use default "color LCD" profile ?
I am not using any External Calibration tool. I have manually calibrate the screen but somehow I am not 100% confident on that.
In that case should I go for default "color LCD" for my photo processing. I found some light yellow cast/warm color on that profile but I am not sure..
Any help/suggestion will be much appreciated.
I am using:- MacBook Pro + OS X Mountain Lion 10.8.5
Warm Regards,
Ari...Which model MacBook Pro? [EDIT] my bad, didn't see it in your original post
You mentioned that there is no error message when you try to change the profile; something is probably being reported to console though. Open Console.app (in /Applications/Utilities/) and see if anything is reported to it while you're experiencing these problems. If so, please post it here and I'll take a look at it.
Are you using the default profile that came with the machine or did you create your own by using the Calibration Assistant?
You might try opening Color Sync Utility (in /Applications/Utilities/) and verify or repair (if necessary) your color profiles.
Hope this helps....
Dual 2.7GHz PowerPC G5 w/ 2.5 GB RAM; 17" MacBook Pro w/ 2 GB RAM - Mac OS X (10.4.6)
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