"I Cloud is not responding"  this response for 3 days???

I cannot bring up "find my phone" in Icloud.  The response is "Icloud is not responding".  Though there is no problem using my Ipad?????

Hi ChicExpress,
I had a similar problem as yours. I removed the credit card from my profile to prevent my son from makeing purchases. But when I do want to buy something, I put in my credit card, and got the "cannot purchase" notification.
So I went to http://www.apple.com/support/itunes/account/  , then I clicked on "Contact Support" (lower most icon on left hand side).
That brought me to another page, then I clicked on this link "Contact iTunes Store support", which brought me to this page:  https://getsupport.apple.com/Issues.action
Now you will see a page with "Purchases, Billing, and Redemption".
Next you will be directed to a page where you describe the problem.
I remember if I do this during business hours of USA, I would get a screen telling me to put in my contact telephone number. I did that, and not very long afterwards, someone from Apple iTunes support called me and solved my credit card can't purchase problem.
But if I go down this URL path during off bussiness hours, I don't see that option to enter my phone number.

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