I completed a quiz for an online tax course and get a message that I was not connected to the internet when I tried to submit my answers, but I am connected.

I know I am connected to the internet, because I can access email and other websites. Is there a setting in Firefox that is preventing the results from being transmitted back? The quiz is administered by Questiomark Perception. The online tax course is offered by Liberty Tax Service

Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. <br>
'''Note''': ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
Thank you.

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I completed a quiz for an online tax course and get a message that I was not connected to the internet when I tried to submit my answers, but I am connected.

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