I connect my Macbook 13" to my thunderbolt to display on my HD television but it keeps asking for a KeyChain password for "user-hp". My key keychain password is nothing but it does not want to accept and not display my screen to the Television. Suggestion
I connect my Macbook 13" to my thunderbolt to display on my HD television but it keeps asking for a KeyChain password for "user-hp". My key keychain password is nothing but it does not want to accept and not display my screen to the Television. Suggestion
Apple support article:
Mail Keeps Asking for Password
Maybe this will help. If you monitor the "More Like This" box (top right), other threads appear. Opening them usually displays other threads.
https://discussions.apple.com/message/20549403#20549403
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I recently purchased a MacBook Pro Retina Display. In addition, I picked up a USB Superdrive. It appears the Superdrive does not want to accept my discs and just ejects them. What am I doing wrong?
You should also ask this in the MacBook Pro forum. This is the forum for the white and black plastic MacBooks that were discontinued in 2010. You should also post this question there to increase your chances of getting an answer.
https://discussions.apple.com/community/notebooks/macbook_pro -
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Hi there.
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My ipod Touch does not want to turn on. I've tried all the different methods and I'm stuck and dont know what to do now. What else can I try?
JesusDGZ wrote:
My ipod Touch does not want to turn on. I've tried all the different methods and I'm stuck and dont know what to do now. What else can I try?
I have no clue what you mean by "all the different methods." Here are my suggestions.
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. -
I've always had PSE 7.0, but I guess my computer has an issue reading the Installation CD I have for it, so I tried to manually download it from the official website, but when I go trough the whole process, it does not want to accept my product key number... What do I do?
It's either my computer because it's old, or something is wrong with my cd installer. I don't know, but I just want to install my PSE 7.0, but it does not work even on the official website with my product key #.
PLZ HELP ME!I've always had PSE 7.0, but I guess my computer has an issue reading the Installation CD I have for it, so I tried to manually download it from the official website, but when I go trough the whole process, it does not want to accept my product key number... What do I do?
It's either my computer because it's old, or something is wrong with my cd installer. I don't know, but I just want to install my PSE 7.0, but it does not work even on the official website with my product key #.
PLZ HELP ME! -
My MacBook Air will not turn on. I get a white screen with the apple logo and a spinning star (search icon). It will spin for hours and never go away unless I power off.
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
i accidentally deleted some drivers from my macbook air and now i can not access app store and system preferences as it says the following message (You can't open the application System Preferences because it may be damaged or incomplete)
Repair the Hard Drive and Permissions - Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu. -
My ipod was not recognized by itunes and not does not power on after I restarted the ipod service in the Windows admin tools. I cannot restore the ipod since it is not recognized by my PC now. Any suggestions?
Time to replace it: $49 2nd Gen shuffle at online Apple Store...
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MacBook Pro just shut down without notice. It had about 40% of the battery life. It will not turn back on and I noticed when plugged in the little light on the power cord is blinking orange, not a solid green like normal. Anyone have this issue before? I've only had this for about 3mos. I called apple support. They tried one thing then said I have to take to the apple store. Unfortunately I don't have one nearby. So before I travel an hour+ away I thought is give it a shot on here. Thank.
Hi S,
Did they have you try an SMC Reset: http://support.apple.com/kb/HT3964? -
can't connect to my iCloud account - not from my Mac's, not from my Phone and not from my iPad. Worked earlier today, but not now. Any known problems right now/Eric
Seems to be a major problem, according to MacRumours. Just have to wait, I guess...
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How do I export pictures from my IMac to my iPad. I have only certain albums I want to export and not all my albums?
You can select only the albums that you want to sync in the photos tab of iTunes when you sync your iPad. If you are using iPhoto it is very easy. Simply select iPhoto in the Sync Photos From heading and then select the albums that you want to sync.
If you are using iTunes 11 - enable the side bar by going to View>Show Sidebar from the iTunes Menu. This explains how to sync photos.
iOS and iPod: Syncing photos using iTunes - Apple - Support -
My ajfon not want to accept Apple ID password. A normally on compiling in the logs. What can anyone know? plis
Meybe that. Mój ajfon nie przyjmuje hasła do Apple ID którym normalnie się loguje na kompie .Co może być .Proszę o pomoc
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i have a macbook 2011 and its booting to the apple with a loading bar. it gets halfway and changes to a screen with the apple and a spinning circle. It spins untill it dies. will not boot to safe mode. Do not have orriginal osx disk either.... HELP
It happened after an update
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Is there really not an email address for tech support? ( I really do not want to waste time being put on hold on the phone.)
However, I have 3 Issues Regarding iPad 2 with IOS 7:
1.) I can no longer open up the apps from the update page. (I used to be
able to & it was a quick way of making certain that I wanted to keep an app
before I updated it.
2.) I have many apps that I have updated since installing the new
operating system & they now have "open" symbols next to them, but I don't
know how to get them off of my update list (since that has already been
done to them).
3.) My iPad has gotten stuck or frozen more in this last week since the
new update then has in the last 2 years put together. (It seems to be stemming from the "Updates" page as sometimes that page is just white & will not open, even though everything else opens & I have an internet connection.)Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430http://support.apple.com/kb/ht1430
Cheers, Tom -
How do I delete a movie (not bought from iTunes) and have it actually deleted from the library as well, I keep deleting stuff from iTunes to try and free up some space only to find the file still in the library?
It depends upon what preferences settings you use. Most people use default settings so when you delete an item it asks you if you want to get rid of the file too.
If iTunes absolutely refuses to get rid of the file (I have never heard of this by the way) you can always go to the media folder or wherever the file is located and drag it to the trash yourself.
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