I connected my iphone to my computer, and somehow my apps downloaded to itunes, and erased from my iphone, i re-uploaded them to my iphone and now all the game data is missing, including extra levels that i have paid for.
After i connected my iphone to my computer to upload some pictures, the couple of apps that i had synched to my itunes, later i noticed that this deleted them from my iphone, therefore i re-connected my phone, dragged that apps back onto my phone and all seamed okay. Till i went to play an app (dinner dash) and notice that now only was all my data (scores and level beaten) erased, but i had also purchased extra levels and these are no longer available, they are asking my to pay for the levels again. I know they weren't expensive, but i already paid for these and obviously still want them without having to pay again? Any help would be great, i can't even seam to find a email address that i could write to on the apple site for help!! I either want to get these levels again, or my money back to download them again.
Hello johnohuk,
Thanks for the question. It sounds like most of your music was purchased from the iTunes Store. If your country supports iTunes in the Cloud, you can download your past purchases using this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M.
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