I created a password to my iPad as a parental restriction, but my daughter played with it and pushed the wrong password 10 times my ipad was disabled, what should i do, since it wont sync with itunes becoz it will just say, cannot sync files becoz the dev
i created a password to my iPad as a parental restriction, but my daughter played with it and pushed the wrong password 10 times my ipad was disabled, what should i do, since it wont sync with itunes becoz it will just say, cannot sync files becoz the device is password enabled, Please somebody helpme
If you are talking about the passcode that gains access to the iPad - you will have to restore your iPad in order to unlock it. You will want to use the last computer that you synced with so that you can recover all of your app data, settings, etc. this explains how to restore the iPad. At the end of the process restore from your backup as described.
http://support.apple.com/kb/HT1414
If iTunes will not let you restore that way, you may need to use recovery mode to restore, and you can read about that process here.
http://support.apple.com/kb/ht4097
IF - you are talking about a restrictions pass code that you put on the device to restrict content or downloading apps or something like that - you do not want to restore from the backup - because that backup will contain the passcode that you cannot remember and you will end up where you started.
Similar Messages
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Bought an ipad but the seller didn't erase his Apple ID. I don't have his #. I restored it it asked me for a Apple ID I tried to sign in with mine and it asked me for a different Apple ID. What can I do or am I stuck with a non working ipad? Pls help.
The previous user should have done this.
What to do before selling or giving away your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT5661http://support.apple.com/kb/HT5661
You may have bought a stolen iPad. Or get a refund from the seller.
Cheers, Tom -
When ever i sync my ipod a message pops up saying cannot synced an unknow error occurred 13019
Is there any way to fix this without erasing my music and everything on ipod
Maybe this previous discussion will help:
0XE error -
My Air Ipad keeps switching to voice-over, and it will not allow me to enter my password. It keeps saying that I've entered the wrong password. It's asking for a password of zero value. When I enter my personal password that I created, it say it the wrong password, then it say try again in 5 minutes and shuts itself down. Is anyone else having this issue and how can I fix it?
Hello SharonLo
Your best bet would be to restore your iPad if it is not accepting your passcode. Check out the article below to walk you putting your iPad into recovery mode and using iTunes to restore it.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
Regards,
-Norm G. -
My iphone will not sync to itunes. It will connect to the computer but will not show up anywhere in itunes. PLEASE HELP!!
Hey there Kellee,
It sounds like the device drivers for your iPhone are working in Windows, but the phone is not showing in iTunes. You should be able to get that showing again with the steps in this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Start with these three steps, and there are more in the article if you need them.
1. Update iTunes
Check that you have the latest version of iTunes installed on your computer. In iTunes, select "Check for updates" in the Help menu.
2. Check the USB cable
Verify that the 30-pin to USB cable or Lightning Connector to USB cable is free of debris and not damaged. If another cable is available, test with that cable instead.
USB cables that are bundled with third-party products or accessories might support only charging those products (and not transmitting data) or they might work only with the product with which they were sold. Using one of these cables to sync could cause issues. If you are using a third-party case, such as an extended battery pack, try removing the case and connecting the Apple-supplied USB cable directly to your device.
3. Verify that Apple Mobile Device Support is installed
iOS devices require Apple Mobile Device Support, which should be automatically installed with iTunes. To verify whether it is installed, follow the steps appropriate for your Windows operating system below.
Windows XP: Click Start and choose Control Panel. Open the "Add or Remove Programs" control panel and verify that Apple Mobile Device Support is visible in the list of currently installed programs.
Windows Vista and Windows 7: Click Start and choose Control Panel. Click "Uninstall a program" (or if using Windows Vista's Classic View of the Control Panel, click "Programs and Features"). Verify that Apple Mobile Device Support is visible in the list of currently installed programs.
Windows 8: Move the cursor to the upper right corner, click the magnifying glass, type Control Panel,and press Return. Click "Uninstall a program". Verify that Apple Mobile Device Support is visible in the list of currently installed programs.
If Apple Mobile Device Support is not listed, remove iTunes, QuickTime, Apple Software Update, Apple Application Support, and then reinstall iTunes. Follow the steps appropriate for your Windows operating system below:
Reinstall iTunes for Windows XP
Reinstall iTunes for Windows Vista, Windows 7, or Windows 8
If after reinstalling iTunes Apple Mobile Device Support is still not installed, follow steps in Trouble installing iTunes or QuickTime for Windows.
Thank you for using Apple Support Communities.
Regards,
Sterling -
I just bought a nano and am trying to sync to itune on my mac. It tells me I need the latest version of itune. When I try to download this it tells me I need a new OS. I have updated both and my nano still will not sync. Any suggestions?
Numbers documents from iOS need Numbers 3.2 on a Mac to open. And Numbers 3.2 requires Mavericks. If you are using Mavericks you can get Numbers 3.2 from the Mac App Store. It will be free IF you have Numbers 2 (iWork '09) installed. Otherwise you must buy it.
Your other option is to send the Numbers file as an Excel file via e-mail to yourself to open with an earlier version of Numbers. -
Is there any way to add a digital copy movie to an iPhone without syncing with my iTunes library? I use iCloud to sync, not iTunes. So when I go to sync movies, it deletes the other ones I already have loaded on the iPhone. Thanks.
or is there a way to upload the digital copy to store in my iCloud account?
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Erased all content on 3G but now won't sync with iTunes. Error states, "This iPhone cannot be used because the Apple Mobile Device service is not started." I don't want phone service on this old 3G. Just want to use it as an iTouch. Any suggestions?
Type "Apple Mobile Device service " into the search bar at the top of this page by "Support"
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whenever i try to sync iphone5(version8.0.2) with itunes 12 on macbookpro.it appears cannot sync the purchased items on itune store. authorize your computer.i authorized it many times. but same response comes again to authorize.
If you are sure that you are authorizing the correct account/ID then:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases -
When syncing in ITUNES (IMAC) it will asked whether to use IPHOTO or PHOTOS. If I choose PHOTOS it says that PHOTOS is not ready to come back later. I have tried this several times. It will only sync to IPHONE. Am I missing something.?
Try designating a System Photo Library. Then your apps will use that.
Designate a System Photo Library in Photos - Apple Support -
I have a 5th generation iPod nano. I downloaded an audiobook on Itunes. It will not let me sync saying this computer is not authorized. Anyone know what to do?
Move the cursor to the very top of the computer's screen, click on Store in the menu bar, and choose Authorize this Computer.
(119441) -
I formatted by PC which erased the iTunes software as well. Now when i try to backup my iPad the new iTunes doesn't have access to my existing files. The option is to erase the current content of my iPad and replace it with existing files on my PC. How do i get access to the preivous library?
Drrhythm2 wrote:
What's the best solution for this? I
Copy the entire /Music/iTunes/ folder from her old compouter to /Music/ in her account on this new computer. -
I want to purchase a month of cellular service for my IPAD2. When I use my ITunes password, it states that I have the wrong password but does not offer a way to reset my password. Please advise.
Read through this link and maybe you'll see something that will help you:
http://www.tech-recipes.com/rx/5827/ipad-3g-activating-purchasing-att-cellular-d ata-for-the-ipad-3gwifi/ -
I created a new Apple ID for iCloud on my iPhone, but I can't seem to find a way to "sign out" or "log out" of that Apple ID (for iCloud) to sign in with another Apple ID. The only account login I could change was the Store.
How do I "log out" or "sign out" of iCloud on my iPhone? There is an option to delete the account, but I just want to log off. I want to keep the account name for future use.@fernandamagalhaes
It looks like the article below has the information you are looking for.
iCloud: Change iCloud feature settings
http://support.apple.com/kb/PH2613
Turn off iCloud completely
Depending on whether you want to stop using iCloud on all or only some devices, do one or more of the following:
On your iOS device’s Home screen, go to Settings > iCloud, then at the bottom of the screen, tap Delete Account.
Note: If you delete your iCloud account, iCloud will no longer back up your iOS data. You can still back up your device in iTunes (for more information, open iTunes and choose iTunes > Help).
On your Mac, open iCloud preferences, then click Sign Out.
If your Mac has OS X v10.7.5 and you turn off iCloud, your calendar information and reminders aren’t stored locally in iCal. If you want to retain your calendar and reminder information, you need to back it up before turning off iCloud. For more information, see the Apple Support article iCloud: Calendar & reminder data removed from Calendar and Reminders or iCal when disabling iCloud Calendar.
On your Windows computer, open the iCloud Control Panel, then click Sign Out.
Note: If you turned on automatic download of music, app, or book purchases (in iTunes preferences or in Settings on your iOS device), your iTunes purchases are still downloaded to your devices.
Set up iCloud on your devices -
im using an ipad mini and recently it started to act way wiered than i ever imagined.whenever i switch it on it would open or close apps of its choice and function without my interference.it's like auto touch.what should i do with this?
That could be a hardware problem with the screen digitizer but first try these troubleshooting steps in this order:
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds). No data will be lost.
Restore: Connect your device to iTunes on your computer, backup, and then select Restore to Factory.
See here for more details on restore: https://support.apple.com/en-us/HT201252
If none of these work your device may have developed a hardware problem. Contact Apple Support: http://www.apple.com/contact/
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