I'd like to wipe out my current LR of all photos and re upload new files. How do I go about this?

Option 1. Create a new catalog.
Option 2. Select all images, hit the delete key and choose Remove. Then select Import.

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HT1212 I have an iphone from a previous employee that is locked with a passcode and I need to wipe the phone so I can issue it to another employee...how do I go about this?

I have an iphone that was previously used by a former employee, the phone is locked with a passcode, I need to factory reset so I can issue the phone to a new employee, how do I go about this?

http://support.apple.com/kb/HT1808
Here you go however do be warned that if activation lock is on the device you will need to contact apple support

Can anyone offer some advice i am looking to upgrade the OS system on one of my macbook pro's, currently running os10.4.11, I would like to upgrade to OS10.5? how would I go about this, and is there a cost, for what is an old operating system now?

Can anyone offer some advice i am looking to upgrade the OS system on one of my macbook pro's, currently running os10.4.11, I would like to upgrade to OS10.5? how would I go about this, and is there a cost, for what is an old operating system now?

Since your Mac probably came with 10.4, there is no longer a way to get 10.5 Leopard install media. IF it has the requirements, you may be able to upgrade to 10.6 Snow Leopard by buying the boxed install media at the Apple Store for $30.
System requirements are found here: http://support.apple.com/kb/SP575
General support can be found here: http://www.apple.com/support/snowleopard/

HT1391 I have a new computer and want to sync my iPhone. But it wants to wipe out what is already on my phone with another iTunes library. How do I find out what is in the "library" before I say to wipe out my phone and sync?

I have a new computer and want to sync my iPhone/iTunes. But it wants to wipe out what is already on my phone with another iTunes library. How do I find out what is in the "library" before I say yes to wipe out my phone and sync?

See Recover your iTunes library from your iPod or iOS device.
tt2

I had to wipe out my phone because of corrupt software and now I can't get my old contacts and calendar, i had to wipe out my phone because of corrupt software and now I can't get my old contacts and calendar

I had to wipe out my phone bc of corrupt software and I did back it up first (I think) but now I can't get my calendar or contacts. HELP!

Go to an Apple store or authorized Apple service provider.

I have moved from the UK to Canada and would like to pay for subscriptions in Canadian dollars rather than sterling pounds. Also I would like to take up the offer that I have purchase CS packages in my account. How do I go about this?

I have moved from the UK to Canada and would like to pay for subscriptions in Canadian dollars rather than sterling pounds. Also I would like to take up Creative Cloud subscription offer because I qualified as a prior purchaser of CS packages.
How do I go about this?

I did that - nothing happen... I have changed my adobe ID and all address to my Canada home.
Having log myself out and re-log back in to start the Creative Cloud subscription. The payment still shows in Sterling Pounds.
This is difficult as I am no longer earning Sterling pounds as a wage and the subscription would automatically be doubled payment, because Canadian $ is less in currency exchange to the UK Sterling Pound.
Thanks for your above suggestions, but what should I do now, to resolved this issue.
Regards
Robert

I am running out of memory on my hard drive and need to delete files. How can I see all the files/applications on my hard drive so I can see what is taking up a lot of room?

I am running out of memory on my hard drive and need to delete files. How can I see all the files/applications on my hard drive so I can see what is taking up a lot of room?
Thanks!
David

Either of these should help.
http://grandperspectiv.sourceforge.net/
http://www.whatsizemac.com/
Or search 'disk size' in the App Store.
Be carefull with what you delete & have a backup BEFORE you start, you may also want to reboot to try to free any memory that may have been written to disk.

Why does iPhone put photos into random folders like "965YOKDJ" in windows explorer? I want all photos in one folder, not separated in a seemingly random manner.

When I plug my iphone 5s into my windows computer and open it in windows explorer, all the photos are separated into folders like "965YOKDJ" and "823WGTMA". The photos don't seem to be separated in a logical way. I would rather them to all be in one folder or, if they are separated, at least have them separated in a logical way like date or something. I doubt, with it being an Apple product, there would be a setting I can change on the iPhone to change the way it labels photos and folders but if anyone knows a way to make this easier and more logical can you tell me? Also if any Apple employees happen to read this could you perhaps improve the way the iphone labels its photos?

Thats the way the files have been configured since the original iPhone so I don't think they are going to change it anytime soon (since it's been 7 years) but you can certainly put in some feedback on apple.com/feedback
I feel you pain somewhat on this one (at least back when I owned a PC). The folders are not logical nor the naming scheme. There is no setting you can change to change this as this is created by the operating system. I would have to assume it is some sort of code. I have noticed that when I do not take a picture for a long while, a new folder is formed, but again, I'm not sure of the criteria on how the iOS knows when to make a new folder inside the DCIM, but I have also seen with with some digital cameras that are not phones

I had firefox on another computer and i would like to import all my saved bookmarks to my new computer how do i go about it ?

i had firefox on another computer and i would like to import all my saved bookmarks to my new computer how do i go about it ?

Bookmarks > Organize Bookmarks -> Import & Backup - Export HTML... - to a USB stick <br />
''then on the new PC, in Firefox'' <br />
Bookmarks > Organize Bookmarks -> Import & Backup - Import HTML... - from file on that USB stick

Why does an image size 6x6 240 print out 6.25x6.25 when I drag it into a new file 24x7 240? When I print it before I drag it into the new file it prints out 6x6.

Why does an image size 6x6 240 print out 6.25x6.25 when I drag it into a new file 24x7 240 image size? If I print it before I drag it into the 24x7 240 file it prints 6x6.

What is the number 240 meant to indicate here – the resolution? If so please also give the unit.
And what are your printer and the print settings you use, could there be any scaling involved in the printing itself?

I recently Brooke the screen on my iPhone 5. I need to cases my data and would like to remotely set up iCloud on my broken 5 using my iPad. How would I go about this?

I recently Brooke the screen on my iPhone 5. I need to cases my data and would like to remotely set up iCloud on my broken 5 using my iPad. How would I go about this?

Took my phone to the Apple store this week and they told me it was a hardware/screen malfunction. They replaced the screen for free since it was under warranty. Now it works fine again!

I have two (paid) copies of lightroom 5 from your photography promotion installed (on two different machines). I would like to deactivate one copy on one desktop so I can install a copy on my laptop. How do I go about this?

I have two (paid) copies of lightroom 5 from your photography promotion installed (on two different machines). I would like to deactivate one copy on one desktop so I can install a copy on my laptop. How do I go about this?

While the standalone version of LR has no deactivation, the Photography Program which is LR + PS-CC bundled and licensed through the Cloud will have a 2-activation limit per Adobe ID, and you cannot decouple the LR from the PS-CC in the Photographers Bundle.
You can license the cloud on up to two computers per AdobeID by signing into the cloud. When you try to sign in on a third computer you have the option to deactivate the other two copies, which you can do, and then never sign into the cloud on the one computer you don’t want activated and you’ll be fine.

I would like to change my apple ID because i Dont use the email address that is currently attached to my Itunes How do i go about this

I would like to change my apple id to a different email because the one i am currently using I dont use as my email address anymore but we I tried to change it in manage apple ID it said I already have that email address as one of my accounts but I never created and apple ID with that email address. how do I go about this

The following article may help you:
http://www.ehow.com/how_8362857_rename-mailbox-apple-mail.html

The last two times I have updated my iphone 4 it has stopped during the process and has to be completely restored. This wipes out the memory that was used previously and it doesn't come back. Now with update to ver 6 it did the same thing. Why?

Ver 6 wipes out the iphone 4 and it won't restore.
What is wrong with apple?
It did the same thing with ver 5

Hi there,
According to the article below, the error may be related to a hardware issue. Take a look below for troubleshooting steps.
Resolve iOS update and restore errors
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Confirm that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
-Griff W.

Need help Take out the null values from the ResultSet and Create a XML file

hi,
I wrote something which connects to Database and gets the ResultSet. From that ResultSet I am creating
a XML file. IN my program these are the main two classes Frame1 and ResultSetToXML. ResultSetToXML which
takes ResultSet & Boolean value in its constructor. I am passing the ResultSet and Boolean value
from Frame1 class. I am passing the boolean value to get the null values from the ResultSet and then add those
null values to XML File. When i run the program it works alright and adds the null and not null values to
the file. But when i pass the boolean value to take out the null values it would not take it out and adds
the null and not null values.
Please look at the code i am posing. I am showing step by step where its not adding the null values.
Any help is always appreciated.
Thanks in advance.
============================================================================
Frame1 Class
============
public class Frame1 extends JFrame{
private JPanel contentPane;
private XQuery xQuery1 = new XQuery();
private XYLayout xYLayout1 = new XYLayout();
public Document doc;
private JButton jButton2 = new JButton();
private Connection con;
private Statement stmt;
private ResultSetToXML rstx;
//Construct the frame
public Frame1() {
enableEvents(AWTEvent.WINDOW_EVENT_MASK);
try {
jbInit();
catch(Exception e) {
e.printStackTrace();
//Component initialization
private void jbInit() throws Exception {
//setIconImage(Toolkit.getDefaultToolkit().createImage(Frame1.class.getResource("[Your Icon]")));
contentPane = (JPanel) this.getContentPane();
xQuery1.setSql("");
xQuery1.setUrl("jdbc:odbc:SCANODBC");
xQuery1.setUserName("SYSDBA");
xQuery1.setPassword("masterkey");
xQuery1.setDriver("sun.jdbc.odbc.JdbcOdbcDriver");
contentPane.setLayout(xYLayout1);
this.setSize(new Dimension(400, 300));
this.setTitle("Frame Title");
xQuery1.setSql("Select * from Pinfo where pid=2 or pid=4");
jButton2.setText("Get XML from DB");
try {
Class.forName("sun.jdbc.odbc.JdbcOdbcDriver");
catch(java.lang.ClassNotFoundException ex) {
System.err.print("ClassNotFoundException: ");
System.err.println(ex.getMessage());
try {
con = DriverManager.getConnection("jdbc:odbc:SCANODBC","SYSDBA", "masterkey");
stmt = con.createStatement();
catch(SQLException ex) {
System.err.println("SQLException: " + ex.getMessage());
jButton2.addActionListener(new java.awt.event.ActionListener() {
public void actionPerformed(ActionEvent e) {
jButton2_actionPerformed(e);
contentPane.add(jButton2, new XYConstraints(126, 113, -1, -1));
//Overridden so we can exit when window is closed
protected void processWindowEvent(WindowEvent e) {
super.processWindowEvent(e);
if (e.getID() == WindowEvent.WINDOW_CLOSING) {
System.exit(0);
void jButton2_actionPerformed(ActionEvent e) {
try{
OutputStream out;
XMLOutputter outputter;
Element root;
org.jdom.Document doc;
root = new Element("PINFO");
String query = "SELECT * FROM PINFO WHERE PID=2 OR PID=4";
ResultSet rs = stmt.executeQuery(query);
/*===========This is where i am passing the ResultSet and boolean=======
===========value to either add the null or not null values in the file======*/
rstx = new ResultSetToXML(rs,true);
} //end of try
catch(SQLException ex) {
System.err.println("SQLException: " + ex.getMessage());
======================================================================================
ResultSetToXML class
====================
public class ResultSetToXML {
private OutputStream out;
private Element root;
private XMLOutputter outputter;
private Document doc;
// Constructor
public ResultSetToXML(ResultSet rs, boolean checkifnull){
try{
String tagname="";
String tagvalue="";
root = new Element("pinfo");
while (rs.next()){
Element users = new Element("Record");
for(int i=1;i<=rs.getMetaData().getColumnCount(); ++i){
tagname= rs.getMetaData().getColumnName(i);
tagvalue=rs.getString(i);
System.out.println(tagname);
System.out.println(tagvalue);
/*============if the boolean value is false it adds the null and not
null value to the file =====================*/
/*============else it checks if the value is null or the length is
less than 0 and does the else clause in the if(checkifnull)===*/
if(checkifnull){
if((tagvalue == null) || tagvalue.length() < 0 ){
users.addContent((new Element(tagname).setText(tagvalue)));
else{
users.addContent((new Element(tagname).setText(tagvalue)));
else{
users.addContent((new Element(tagname).setText(tagvalue)));
root.addContent(users);
out=new FileOutputStream("c:/XMLFile.xml");
doc = new Document(root);
outputter = new XMLOutputter();
outputter.output(doc,out);
catch(IOException ioe){
System.out.println(ioe);
catch(SQLException sqle){

Can someone please help me with this problem
Thanks.

I'd like to wipe out my current LR of all photos and re upload new files. How do I go about this?

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