I damaged my iphone 5 and have been sent a new one, but i do not have enough storage to back up my phone and do not want to pay for more storage. can i get all of my contacts, photos, etc. on my new phone just by logging into my icloud account?
i damaged my iphone 5 and have been sent a new one, but i do not have enough storage to back up my phone and do not want to pay for more storage. can i get all of my contacts, photos, etc. on my new phone just by logging into my icloud account?
Not photos, just data synced with iCloud shown in Settings>iCloud. If you don't have sufficient storage to back up to iCloud, back up to your computer instead using iTunes (connect you phone to your computer, open iTunes, click on the name of your phone in iTunes, go to ths Summary tab of your iTunes sync settings and click Back Up Now). Also transfer your purchases to your iTunes library (connect your phone to your computer, open iTunes and go to File>Devices>Transfer Purchases). If you have photo stream photos older than 30 days tha you wan to save, save these to your camera roll before backing up (tap Select, tap the photos, tap the share icon -- box with upward facing arrow, then tap Save to Camera Roll).
When setting up your new phone, when given the option choose Restore from iTunes Backup and restore the backup you made earlier.
Similar Messages
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I can log into my iCloud account on my iphone but when I try to log in on my pc I keep getting a connection error message. Any ideas?
Same problem. I can see the itunes store so not a problem with windows firewall. The account is active on my iphone so i know i am not locked out. I can connect the PC to my iphone so i know itunes is working ok. It is just logging into itunes on this pc which doesn't work. Only thing I can think of is that the email address I use for my apple id has been offline for a while and is working again now, I'm wondering whether this has been the case for others who are having this issue?
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I currently have 14,181 contacts that are on my computer, which an apple tech was nice enough to show me how to transfer all my contacts from my mac 2 "iCloud " account all though when ever I log into my "iCloud" account from a different web browser it still only shows 13,032. Meanwhile on my mac book pro, the "icloud" contact is still spinning like its trying to update the rest of the missing contacts. I have let the computer run for 2 days straight and still no progress. Is there a limit to how many contacts I store on "iCloud" I have upgraded to the extra 25 gigs per year. If anyone has any advice I would greatly appreciate it, because its also slowing down my mac book pro significantly causing it hard to do any other task on my computer....Any advice or help would be again greatly appreciated.
On the surface, it doesn't sound like you're reaching a limit in the number of contacts you can have.
I would first create a contacts archive (file >> export) for a backup. Then, go to system preferences >> icloud and uncheck contacts. Reboot. Return to those preferences and recheck contacts.
Also, review http://support.apple.com/kb/HT4489 just in case you have some contact cards that are reaching a different limitation. -
how do i get backed up purchases from an old iphone to a new one, but the only problem is an ipod is backed up into the new phone and i cant get my iphone data on to the new phone because its under i pod?
Thanks very much!
Although I had to add everything again to the playlist, at least I can just copy it over in future! -
I can log into my icloud account but i need to know my iPod security questions and answers.. How can i get them and see them???
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(97586) -
HT4436 my mom lost her ipad. can I log into her icloud account on my iphone 5
My mom has lost her Ipad. Can I log into her icloud account from my iphone 5?
What To Do If Your iDevice Is Lost Or Stolen
What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T. Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. What to do if your iOS device is lost or stolen
6. 6 Ways to Track and Recover Your Lost/Stolen iPhone
7. Find My iPhone
8. Report Stolen iPad | Stolen Lost Found Online
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on iCloud
3. OS X Lion/Mountain Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices) -
How do I log into my iCloud account. I have iCloud installed on my iPad but can not figure out how to log into my iCloud account to restore a message
Settings / iCloud on the iOS device to view your settings and options.
Storage & Backup / iCloud Backup is how you restore the device with your last backup. -
My iPad is logged into my iCloud account, but my wife's iTunes. I have uploaded video footage from my iPhone to my iCloud. It appears on the iPad but is not accessible in iMovie? What's the fix?
You shouldn't have to change your iTunes account to not have to purchase it twice. If your devices are using different iTunes IDs, just purchase it on one device, then import it to your iTunes library by connecting the device to your computer, opening iTunes and going to File>Devices>Transfer Purchases. Once in iTunes, you should be able to sync it to your other device (assuming both devices are syncing with the same iTunes library). (And even if they were syncing with separate libraries, you could use Home Sharing to copy the app from one library to the other.)
Or, am I missunderstanding something? -
I purchased a movie on apple tv. I then went to my pc and clicked "check for available downloads", but the movie is not there. I don't have enough storage to put the movie on icloud, and i refuse to pay for more storage to move something that i already paid for. any suggestions?
It looks like the answer is to log out of iTunes and then back in. That allowed Rentals to show up in my Movies Library. I rebooted about three times which didn't work. I closed the application and restarted it many times which didn't work.
The solution was to log out of my username and then back in. That worked.
iTunes Bug. -
HT204347 I can't log into my icloud account
I can't log into my icloud account from my MacBook Pro, I keeps taking me to set-up window, I've been using it for years, I running 10.7.5, it's turned on, can't get on with my iphone either also takes me to the setup window. Also can get support as there help page won't recognize my serial number even when copy/pasted?
Hi
https://appleid.apple.com/
and
https://www.icloud.com
are two different accounts
Therefore you should still use your "old" (existing) iCloud mail address - you cannot change the iCloud mail address.
However you could add an alias instead to you iCloud account.
http://support.apple.com/kb/PH2622?viewlocale=en_US&locale=en_US -
All of a sudden I cannot log into my icloud account
All of a sudden I cannot log into my Icloud account. Not on my phone and not on a PC. I found a thread that said the first step was to try to sign in to the apple ID to make sure I had my credentials correct. I have done that, so I know I have the correct credentials. My phone has been connected continuously for some time now including this morning. But now I get a connection error. Both on my phone and on the PC.
Seems to be up and down at the moment. For the past hour or so I haven't been able to access via the web or from mail apps (phone, desktop, etc.). Some mail just came through on my phone but it now cannot connect again.
FWIW, system status is green across the board, but that's always laggy and inaccurate: https://www.apple.com/support/systemstatus/ -
Can i log into my icloud account from a non-mac laptop?
do i have to be on my macbook to log into my icloud account ... or can i do it from my pc ... or even from my blackberry?
thanksYes. As long as you remember your Apple ID and password.
OT -
I can log into my iCloud account but cannot access any of the applications.
I am able to log into my iCloud account but i am unable to access any of the applications. I always get the message that reads "there was a problem loading the application"
I therefore cannot go beyond just signing inYou need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(97586) -
TS3988 I cannot log into my icloud account from my iphone 4
My apple id on my iphone is: my email
and my apple id on my lap top is: different (not my email address)
I cannot log into my iphone icloud account on my iphone, it says I have an incorrect user/password but I have no problem logging into my icloud account on my laptop.
Could you please help with this?
Thanks,
ArleenIn order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
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HT1918 Hello, I'm unable to log into my icloud account. Message: Your Apple ID has been disabled.
Hello, I'm unable to log into my icloud account. Message: Your Apple ID has been disabled.
Hi ellen_ilog5,
Thanks for using Apple Support Communities. This article has steps you can take if your Apple ID was disabled for security reasons:
Apple ID: "This Apple ID has been disabled for security reasons" alert appears
http://support.apple.com/kb/ts2446
This article has troubleshooting for iCloud account issues:
iCloud: Account troubleshooting
http://support.apple.com/kb/ts3988
Cheers,
- Ari
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