I deactivated Acrobat 9 Pro from a Windows 8 laptop and installed it on a new Windows 8 laptop and got the error message "Invalid Serial Number." I am entitled to this installation, can someone help?

I deactivated Acrobat 9 Pro from a Windows 8 laptop and installed it on a new Windows 8 laptop and got the error message "Invalid Serial Number." I am entitled to this installation, can someone help?

I see that the number in my Adobe Account is a MAC serial number – I purchased both the Mac and Windows versions of the program. I tried to enter the serial number of the Windows version into my account and it says it’s already registered. But when I installed the Windows version on a Windows computer I got the invalid serial number message. They have two different serial numbers! Can you help me with this?

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    Dave;
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    Adobe tech support at that time gave us a number beginning with 9707 and it worked.  The computer it was installed on at that time is circa 2004 and is being taken out of service.  However, with 9 Pro still being a product that meets our business needs, we saw no reason to dispose of it and deactivated it.  When we went to install it on a new computer, we got the invalid serial number message on the 9707 serial number.
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       <http://www.albo-oblon.com/>
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    ALBO & OBLON, L.L.P.
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    (703) 312-0410 (Main Telephone)
    (703) 562-3386 (Direct Telephone)
    (703) 312-0415 (Facsimile)
    [removed by moderator]
    http://www.albo-oblon.com <blocked::http://www.albo-oblon.com/>
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