I deactivated my mac adobe CS5 on one computer, and now i cannot activate it on another, it says the activation code is not valid, what  is the problem?

i deactivated my mac adobe CS5 on one computer, and now i cannot activate it on another, it says the activation code is not valid, what  is the problem?

Please refer:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
Click the Chat Now button at the end of the page and talk with a live agent who would resolve it ASAP.
Regards,
Ashutosh

Similar Messages

  • I recently purchased a Mac 0S X 10.6.6 which was an upgrade from the Mac OS 1.4.1.1  I downloaded the adobe ph otoshop CS2 which I had on my old computer and now it cannot read my NEF files.  Which is a RAW file from my Nikon.  Can anyone help...please?

    I recently purchased a Mac OS X 10.6.6 which was an upgrade from my Mac OS version 10.4.1.1  I downloaded the Adobe Photoshop CS2 which I had on my old computer and now it cannot read my NEF files which is a RAW file from my Nikon D200.  I did not have this problem on my old Mac.  I always shoot RAW and can't open any photos.  Can anyone help me PLEASE?!? 

    Do you have access to another Mac to see if the disk can be read by it?  If it can't then you're pretty sure it's the disk. If it can then there may be issues with your optical drive which might be cleared up by using a cleaning disk on it, one that uses dry brushes (no liquid).
    If you have access to another Mac and it can read the iWork disk make a disk image of it so you can move the disk image to your iMac and install from the disk image.
    OT

  • Hello, I recently bought a computer and I have installed adobe photoshop ellements 12 license, but the serial number is not valid what can I do?

    Hello, I recently bought a computer and I have installed adobe photoshop ellements 12 license, but the serial number is not valid what can I do?

    Moving this discussion to the Downloading, Installing, Setting Up forum.
    Adobe potoshop elements are you able to register the serial number at http://www.adobe.com/?  You can find more details at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

  • I bought adobe photoshop and i dont know how to find the serial number because the redemption code does not work what do i do

    i cant install the photo shop softwear because the redemption code doesn't work what do i do

    Please follow http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
    Regards
    Rajshree

  • Is it possible to take Adobe photoshop off one computer and put it in another

    Need help

    Hi natalie 87*,
    First of all you did not mention which version of Photoshop and what is the Operating System.
    Also if you are asking about copying the photoshop installed folders and pasting on another machine then it will not work.
    But yes, you can uninstall from one machine and install it on the other using the Serial Number and the installation media. You can also use Adobe applications on two different machines.
    Regards,
    Nikhil Gupta

  • Activated iphone on one computer and now cant use on another

    I was in Michigan for a couple of months and that is where I bought my iPhone in July. I activated it on my friend's computer up there and now my home computer in Georgia will not even recognize my iPhone when I connect it. I have tried erasing all data.

    Not entirely sure about iPhoto as I don't have a mac, but when syncing from folder(s) only the contents of the most recent sync will be on the iPad - but I assume that iPhoto will be the same and will therefore remove the previous sync before putting the ones on. He also won't be able to copy them off before syncing as you can only do that with photos loaded via the camera connection kit or saved from emails/websties.
    This article has some general info on syncing photos http://support.apple.com/kb/HT4236

  • Paid For Lion On One Computer. Now Asking To Verify Payment On Another

    Anyone have this problem.  I understand Lion, once you pay for it, can be used for any other Mac you have. I did stop the downloading on the first iMac, and will go back to resume later.  Is that the problem?  You have to fully download one Lion App before you can go on to the next? Because  when I go the App Store, go to purchases, sign in see the Lion Icon and Install button for my MacBook Pro, I get the verify payment question, not allowing me to push the install button. Any solutions?
    Thanks

    I understand, but it's not doing that.  I sign in, and then a little red box appears and says "You must verify payment info before you can a purchase." Well, I did make a purchase on my iMac, and now I want to download it on my Macbook Pro.  Just want to be sure I don't get charged twice. My payment is done through PayPal with an Am Ex card. When I press the Am Ex button, it's asking for the card # etc.  It seems like it want to charge me.
    And the at the bottom is a cancel /done button.  Maybe I should call the 1-800 number.  The Lion icon is there, it's not just not permitting me to install without what seems to be a new purchase

  • If I bought a light room license 2 years ago in one computer, but now I got a new laptop, Do I need to buy other license or can I use the same old one?.

    I bought the Lightroom two years ago, but now I got anew computer and I would like to installed and used in this new computer , How can I do it if I don't have  license key anymore?

    Basically that's the way to go, with some modifications:
    Instead of<br>
    ''1) putting it back as it is 2) then renaming the profile folder''
    follow these instructions:<br>
    Create a new profile and copy the old one over it.
    http://kb.mozillazine.org/Moving_your_profile_folder_-_Thunderbird#Create_a_new_profile_and_copy_the_old_one_over_it
    The same goes for<br>
    ''4) putting back the whole original backup folder so it creates a second profile''
    Make sure to create backups of your profiles.
    http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Backing_Up_and_Restoring

  • I paid for one app and now i cannot donwload other cause i must update my card info,i don't want that,what can i do..?

    i was normally paid one app,and because i must pay every month my visa i stop pay the bank cause i didn't want to have the visa active anymore and now everytime when i want to download something anything it show me that i must update my billing info,why?i don't want that i don't have visa or something anymore..

    Yea I know that but I don't want to put any information visa or something...I don't have  anymore and I paid this app but still saying to me that I didnt ***?

  • I have master collection cs5 and I can't update it, it says that my code is not valid. I need help please!

    I have a 15" macbook pro running Yosemite and Im not able to update my adobe master collection. After the loading bar reach all the way to the end it gives me an error

    I really don't know what to suggest... CS5 is from LONG before the Cloud, so this forum is not the right place, but I don't know if there is even a right place now
    CS6 is 3 years old and no longer being updated, and CS5 is even older... so, as well as being on Windows, I have no idea what update could be "required" by your Mac
    I have seen mention of Mac requiring a Java update for Yosemite, but you don't mention Java

  • Set up iPad on one computer and now want to sync to another computer

    We gave my Dad an iPad for Christmas (16 GB, WiFi), mainly as a photo album to amuse my ailing mother.
    I live in Ontario and he lives in BC. I bought the iPad and set it up using my iMac. Put about 600 family photos on it and sent it off to him in BC. I knew that this might cause a challenge when he attached it to his iMac, but I figured let's try it anyway.
    He has connected it to his iMac and wants to add photos from iPhoto. Is there any way to preserve the photos that I put on, or are they going to get wiped as soon as he adds another album? I can always transfer the files to him via CD or FTP, and he can put them into his iPhoto and thus to the iPad from there. But is there an easier way?
    Hope this makes sense. In short, if he wants to sync more photos from his iMac, do we lose all the photos that I put on there from my computer?
    Thanks!

    Not entirely sure about iPhoto as I don't have a mac, but when syncing from folder(s) only the contents of the most recent sync will be on the iPad - but I assume that iPhoto will be the same and will therefore remove the previous sync before putting the ones on. He also won't be able to copy them off before syncing as you can only do that with photos loaded via the camera connection kit or saved from emails/websties.
    This article has some general info on syncing photos http://support.apple.com/kb/HT4236

  • Have iweb website created on one computer and now want to move the entire website to a second computer, have iweb website created on one computer and now want to move the entire website to a second computer

    I have taken over the administation of our website, created on iWeb on anoher computer, Now have iWEb installed on my computer, have downloaded all files from server. How do I open this files/this website in iWeb? Do I have to download the files into the app? Onto my desktop?
    Can anybody help me with this?
    Thanks,
    Sten

    The simple answer to this question is that you DON'T and you CAN'T.  You have downloaded html and css files - ie, the published site from your server.  Unfortunately, iWeb has no import facility so is unable to read any html or css files - it's a one way street and iWeb produces all the html and css files upon publishing and that is it.
    If you are taking over the admin of the site, you need the previous administrator to give you the domain.sites file - this is the iWeb data file where everthing is stored.  The domain.sites file livers under your User/Library/Application Support/iWeb/domain.sites. 
    You need to get them to e-mail this file or they can stick it on a flash drive for you or whatever, but it is this file that you need.
    If you don't or can't get access to this file, then you'll have to use another programme to update and administer the site - one that has import facilities.  You could use a plain html editor such as Text Wrangler or you could use a programme called Flux 4 that has import facilities.
    Contact the previous administrator.

  • I uninstalled CS6 without deactivating it and now I cannot activate it again on the same MacBook. What can I do?

    I have installed the programs again, but the "deactivate" button is gray.

    if deactivate is grayed, it is activated.

  • I have purchased an adobe product and now I cannot access it?

    I had adobe installed on my computer and now I cannot access it.  Every time I try it asks me to buy the pro program

    Perhaps we can help. The problem might be coming because Adobe have lots of things and you are using the wrong "Adobe".
    So, what is the "Adobe" that you purchased?
    What is the "Adobe" you are trying to run?
    Please give the full name of both.

  • Ive recently updated my mac to OS X 10.10 and now my CS5 illustrator and photoshop will not open...  I uploaded the most recent Java and they still won't open.  Please help

    Ive recently updated my mac to OS X 10.10 and now my CS5 illustrator and photoshop will not open...  I uploaded the most recent Java and they still won't open.  Please help

    Mac,
    Nothing shows up here?
    https://www.adobe.com/account/my-products-services.html#
    With CS5 you must have registered, hopefully under your present Adobe ID.
    I am afraid the chat and phone support are off until the beginning of January.
    Serial number and activation support (non-CC, chat open between 5AM and 7PM PST/PDT on workdays)
    http://helpx.adobe.com/x-productkb/global/service1.html
    Adobe ID and registration support (non-CC, chat open between 5AM and 7PM PST/PDT on workdays)
    http://helpx.adobe.com/x-productkb/global/service-c1.html
    http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html

Maybe you are looking for

  • How do I get Windows 8 to read the .7z file that downloads with the Photoshop Elements 12 installer?

    I just downloaded Photoshop Elements 12 and it downloaded just fine, but when I tried to install it, I keep getting a message that says "The file archive part of adobe is missing" but they're both on the same folder and it seems that Windows won't re

  • Open Customer for Multiple Sales Areas

    We need that when we save a customer from a specific sales area this customer will be opened automaticly in several sales areas and company codes (because of buisness reasons we do not use consumers). I was not able to find a function/BADI that gives

  • Facing problem which starting a real time services BODS Management Console

    Hello All , I am facing a issue while starting the real time services from managment console Error Log Log: error_10_05_2011.log  (12.2) 10-05-11 11:05:55 (E) (1700:2324) Unknown: SP(NewService2, INDRMD36Q2:3501):flowThread() could not start real tim

  • Aperture 3 export jpg

    Hi, I'm devastated !!! I noticed that export jpg quality for web gallery is awful with Aperture 3.0.2 even by choosing the better quality. I can compare to Aperture 2 and it's not really the same quality. Did you saw that ? I Hope this will be fixed

  • What file types get classed as 'Movies' in Macbook Pro?

    I'm creating space on my Macbook hard drive by moving movies onto a hard drive.  I've moved virtually all of them over, and emptied the trash can.  However a system storage report is still showing 59GB of movies.  What else does macbook class as movi