I deleted the backup on itunes, synced again and got the error message: itunes could not back up the iphone because the backup was corrupt or not compatible with the iphone
I am using iphone 3GS, after syncing for few times and got the errors. I deleted the backup from Edit-> Preferences-> Devices. Then I synced again, there was an error message: itunes could not back up the iphone because the backup was corrupt or not compatible with the iphone. What can I do? I have no backup anymore on ituens.
babesharon
I closed iTunes & manually deleted the file which was still stored locally even though it didn't display in Preferences. I have vista so I went to
C:\Users\{user name}\AppData\Roaming\Apple Computer\MobileSync and deleted everything in the Backup folder (though I left the folder as is). If you have a different OS search the apple website for the backup location.
I reopened iTunes & Synced with out a problem. I also got the update to install.
Good luck.
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