I did every step including reinstall intunes to get my IPod touch to sych with intunes and not show up as a camera and nothing works. I even updated the device drivers. Genius bar at apple store told me the ipod was fine, the problem was my intunes. Help

I did every step including reinstall intunes to get my IPod touch to sych with Itunes but it fail to recognize it as anything other than a camera. It still recognize my Ishuffle as a device. The Genius bar as an Apple store told me the Ipod worked on their Apple PC, my pc is not an apple, I attemped every step to rectify the situation including updating the device drivers. I wonder if I need to eliminate every old residue with the word Apple in it on my computer to get it up and going again. Please help !

If not this:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem.
Also heating sometimes works. See:
Why can't I select my wifi settings?
A trick that works frequently with iPhones:
Settings > AirPlane Mode ON, Do Not Disturb ON
Power down and wait 5-10 minutes
Power up
Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar
Then:
Does the iOS device connect to other networks? See other networks? If yes that tends to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:                
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

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    Apple Retail Store - Genius Bar

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