I did not purchase this,I only ordered a song,this was done in error. Please remove charge. I was trying to get to my account on iTunes on my cell phone. I did not see charge on my bank account and was not at home to look it up on my PC

I did not purchase this,I only ordered a song,this was done in error. Please remove charge. I was trying to get to my account on iTunes on my cell phone. I did not see charge on my bank account and was not at home to look it up on my PC. I kept getting error message on my PC -error 303..Thanks 

Contact iTunes. You are not talking to Apple here. We are just other users like yourself. We can't help you and Apple will not respond.
http://www.apple.com/support/itunes/contact/

Similar Messages

  • I keep getting exclamation marks on my playlist on itunes, but this is only for the songs downloaded on my phone. I can't play any songs on my phone, only on the original itunes library. Whats going on??

    but this is only for the songs downloaded on my phone. I can't play any songs on my phone, only on the original itunes library. Whats going on??

    The iPod backup that iTunes makes does not inlcuded synced media like apps and music. Thes those iTunes are not restored to the iPod unless they are in the iTunes library.
    Try:
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    - Restore to factory settings/new iOS device.

  • I attempted to purchase u2's new album - songs of innocence at the itunes store. The icon says "purchased" yet I am quite sure I have not purchased it. There are no songs in my library nor is there any record of the purchase in the account history.

    i attempted to purchase u2's new album - songs of innocence at the itunes store. The icon says "purchased" yet I am quite sure I have not purchased it. There are no songs in my library nor is there any record of the purchase in the account history.

    Everyone was given the album. It was a gift from U2 and Apple. You can go to purchases and download it to your device.

  • My ipod touch gets stuck on the same song, even after I uncheck the loop button.  I am trying to play it in my 2007 vw with a power adapter that allows it to charge and play through my navigation unit. Please help.  Thank you.

    My ipod touch gets stuck on the same song, even after I uncheck the loop button.  I am trying to play it in my 2007 vw with a power adapter that allows it to charge and play through my navigation unit. Please help.  Thank you.

    Yes, first try deleing both songs.
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  • After updating to Firefox 4, I have lost 4 plugins/add ons due to their NOT being compatible. I can no longer play my bejewelled game. Please help me here. Can I get Firefx 3.6 back? Will that help me?

    Firefox 3.6 allowed me to play games, Firefox 4 upgrade doesn't.Question
    After updating to Firefox 4, I have lost 4 plugins/add ons due to their NOT being compatible. I can no longer play my bejewelled game. Please help me here. Can I get Firefx 3.6 back? Will that help me?

    http://support.mozilla.com/en-US/kb/Installing+a+previous+version+of+Firefox
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  • HT201210 hi i just bought my new iPhone 4s yesterday and when u opened it was not updated so when i tried SO MANY TIMES to update it on the devise and on my new mac it said that there was a unknown error please help me :)

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    Please tell us what kind of computer you have, what operating system and what version of iTunes. Not just "the latest version of iTunes", the exact version number.

  • 'Error loading plugin: Plugin file not found' message on ONLY 5 sites, but all others OK.  Help, please!

    Hi Again!
    I posted this problem here before, but since I really need to access the sites that receive this error message in less than a month, I had to re-post; hopefully someone who didn't see it before will see it & have a solution for me.
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    Thanks for taking the time to read my post.
    All suggestions/solutions are gratefully accepted.
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    File Not Found Error in Welcome Screen
    07-Nov-2013 10:25
    Tags: #dreamweaver_cs6_update
    Help please!
    Live preview also not working.
    I have exactly the exact problem described below but do not have a folder with the same name as the volume created under the volume. Please can someone help - I've tried everything. This problem only happened when I upgraded to Dreaweaver CC!
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    [personal information removed by moderator]

  • I have changed bank details and do not have 3 digit security number. When trying to update bank details my security ? answers are not recognised.

    I have changed my bank details and no longer have my 3 digit security number. I have tried to change my bank details but my security question answers are not recognised. What should I do?

    All credit cards have a security number, on the back of the card. If you don't have your card, then you will not be able to enter in that credit card. This is a standard security precaution to keep someone who gets hold of your card number but not the card itself from being able to make charges to your account. You will need to contact your bank and get a replacement card.
    As to your security questions, go to:
    https://appleid.apple.com/
    Click "Manage My Account", sign in, and go to the Password and Security section. Answer the security questions and you'll be taken to a screen where you can then change them. If you've forgotten your answers, there should be a link just under the security questions fields where you can have a reset email sent to your Rescue email address. If the link for the email doesn't appear, as can happen if you didn't set a rescue email address or (apparently) have a .Mac email address, see the user tip created by Kappy, another user here, on how to proceed:
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  • My iphone 4s wilbecasue it says it needs activation (suddenly it did that I'd been using it happily for 12 months then it said it needs activating). So i can get to general seetings. Itunes says switch off find my iphone which i did in icloud l not reset

    My iphone 4s wilbecasue it says it needs activation (suddenly  it needs activating). So i can get to general settings. Itunes says switch off find my iphone which i did in icloud, it will not let me switch off find my phone.
    I tried resetting in general reset all settings, but no luck.
    can anyone help

    I'm also experiencing the same issue.
    I've had to reset my password 3 times in the last 3 days.
    At first, I couldn't get my email. I sweated it out for 12 hours, reset my password and I was good to go again. 48 hours later, I ran into the same issue. Only problem is, not only do I get the 'Incorrect username or password' on my device, but my iCloud.com login no longer works. so now I can't read my messages on the web OR on my device/computer.
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    I have reset the settings on my device: no luck.
    I have Erase and Installed iOS 6.1.2: no luck.
    I have restored my device back to factory settings: no luck.
    I have performed a DFU restore: no luck.
    This is my main account for, well everything.

  • K7T266 pro2 -ru. Mem Bank 2 and 3 not working ...

    Ouch ! My fingers hurt ... I've been switching Memory sticks now for some hours just to find out that neither the old nor the newly bought memory stick work in bank 2 and 3.
    Well I decided to double my memory to 512MB.
    The first stick I bought didn't work at all. Today I got a  new one, put it in Bank 2, started the computer and saw that BIOS didn't seem to know anything about a new memory stick - still 256 MB and WinXP refused to start ... after hours of switching and testing I found out:
    - Both sticks work fine, used alone.
    - When I put one stick in Bank 2 or 3 and leave the other two banks empty, BIOS gives me the triple memory error beep
    - With a stick in Bank 1 everything seems to work fine
    - With a stick in Bank 1 and a stick in Bank 2 or 3 the computer starts, but shows only 256 MB and WinXP refuses to start
    Both sticks are "Infineon 266DDR 256MB Cl2" sticks. Well, one was manufactured in USA and one in China or Malaysia (don't remember now - don't think it's important anyway).
    Please don't tell me that the board is broken ...  ;(
    Regards,
    Wallenstein

    Well, yes ... I tried every imaginable permutation - but it didn't help at all.
    Yet, I finally saw that one stick is somehow double-sided (top side: chip-gap-chip..., lower side: gap-chip-gap ...), while the other one is not. Maybe that's the reason why this doesn't work. Will ask my vendor for an alternative stick on monday ...
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    Should I try new BIOS Versions ? I'm still using good old ver 3.3 and I don't plan to update it, since I didn't find any fix fitting to my problem.
    Regards,
    Wallenstein

  • Question ?? 7th generation nano not syncinging to library only recently added songs

    Question?
    I have just down loaded i tunes onto my new laptop, and all the songs from my library from exisiting i tunes account have loaded up, and i have just tried to sync my library to my new nano but only recently purchased songs that i have down loaded today are goin across, can anyone help??
    Thank you

    If your purchases are connected to Icloud you will see a little cloud in the right hand corner of the albums.  Go to albums and click on the little cloud and it will download the purchase to your computer.  I just got a nano and was having the same problem.  Hopefully this works. 

  • HT2589 Someone is using itunes with my credit card without permission and I want my card number removed.  Ive been trying to get this fixed for months. Im at the end of my paitience.

    Someone is using iturnes with my credit card without my permission and I want my credit card number removed.  I've been trying to get this matter resolved for months.  I've lost all patients with this matter.  I want my credit card number removed from your business. 
    Virginia Mezger
    <Personal Information Edited by Host>

    Please be aware that you are not communicating with Apple when you post in these forums. The only people who will reply to your posts are we your fellow users.
    Since you don't say what resources and methods you've been attempting to get this matter resolved, it's difficult to offer suggestions. But if your credit card has been used without your permission, your primary recourse should be to your credit card company to report the unauthorized charges and have them issue you a new credit card. If your card has been compromised such as to make unauthorized charges on the iTunes Store, it's highly probably that it can be used elsewhere.
    As to removing the card number from your iTunes Store account,  see:
    http://support.apple.com/kb/HT1918
    You should be able to change or remove the card information there. If not, go here:
    iTunes Support
    and follow the instructions to report the issue to the iTunes Store, if you have not done so already. If you have, please post back with a summary of what they told you and perhaps someone can offer additional suggestions as to how to proceed.
    Regards.
    Regards.

  • When trying to get onto my email, the following statement comes uip: "We are sorry, but you will need to enable cookies and Javascript to use your Username with this site. I click "here" but nothing happens. How do I enable cookies amd Javascript?

    Trying to get t my email, this comes up: We are sorry, but you will need to enable cookies and Javascript to use your Username with this site.
    How do I do this?
    George Szanto<br />
    [email protected]

    see similar question answered at https://support.mozilla.com/questions/836913
    To be notified of updates to a question whether it is your problem or not simply click on the "Get email notifications" and follow directed choice. Only the original poster can mark as solved, so there should be a slight difference in choice as an original poster and where you latch onto another question. The notifications only apply to the specific question where entered.

  • When I get a email of a picture from a cell phone on my ipad 2 it just says I have recieved a multimedia message. It does not show n attachment or anything. I have tried using adobe and all tons of stuff. How can I the attachment to show up?

    When I get n email from. Cell phone that's a picture the email says I have a multimedia message but, that's all. It won't show an attachment or anything. I've tried opening the email in adobe and everything. How can I get the attachment to show? Please help.

    You did not get an email, you got a MMS. You have to enable MMS on your phone before you can see the picture.
    http://en.wikipedia.org/wiki/Multimedia_Messaging_Service

  • I dropped my ipod 4 into the toilet. I tried turning it on twice,stupidly. Then put it in rice. Is there any hope for my ipod? and if not is there a way to get all 1500 of my photos? Pleaaase help!!!

    Hello i dropped my ipod in the toilet (clean water). Once i took it out of the toilet i pressed the home button and within a second it shut off! :( I quickly dried it with a towel and accidently pressed the top button!  D: and put it immediatly into a bag of rice. 3-4 hours passes and i tried to turn it on nothing happened.  I honestly tjougjt it would be dry...stupidly! and now its on the rice and has been in there for an hour since the last time i triwd turnong it on. Is there any hope that my ipod will be okay? and if not could it be repaired? How much is it to repair? One more question what will happen to my photos, is there a way i could atleast get my photos?!? Please please please help!!!!!! please!!!

    Hey Posada143, You can still try the rice thing, but do not expect much, as roaminggnome has stated. The rice only works if you do it ASAP and leave the iPod off-- do not attempt use, turn on or charge until it is completely dried out. This is probably academic at this point but remember this for the next time: The drying can take 10 days. You put the uncooked rice and iPod in a sealed bag, change the rice every couple of days. This creates a low humidity environment and draws the moisture out of the iPod, but it takes time. Turn your iPod on to earlier, and you run the risk of shorting out, damaging the components inside. Even if done correctly it can spotty. If you do get the iPod to work (and this may require Resetting, Restoring or attempting to place it in DFU recover mode) the first thing you do is make backups, because you never know how long it will continue to work. As for your pictures, if you can't get your iPod to work, you can try data retrieval companies, however; there is no guaranty it will work and it tends to be very expensive. In the future get in the habit of as making backups, because you just don't know. And invest in and use a water tight case. Hope this helps, Good luck. Cheers.

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