I don't remember my security answer and it's not my 1st time for using this device,i using this before..but the last time I try to buy some games using iTunes card its saying this is your 1st time using this device so I need to answer the security questio

i don't remember my security answer and it's not my 1st time for using this device,i using this before..but the last time I try to buy some games using iTunes card its saying this is your 1st time using this device so I need to answer the security questio

https://expresslane.apple.com/

Similar Messages

  • I don't remember my security questions and I'm not in America now. I want to reset resurce email address but I can't have a phone call. Please send information from email, thank you.

    I don't remember my security questions and I'm not in America now. I want to reset resurce email address but I can't have a phone call. Please send information from email, thank you.
    <Email Edited by Host>

    The Three Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.
    These are user forums. You are not speaking to Apple here. You should not put a valid email address in a forum message.

  • Every time I try to download a game on my iPad it says please verify your account and follow the intrustion now I have a email n password set up and every time I click send it to my email there is nothing how do I acces this pla

    Every time I try to download a game on my iPad it says please verify your account and follow the instructions now I have a email n password set up and every time I click send it to my email there is nothing how do I acces this please

    Hi Mark ohara,
    Welcome to the Support Communities!
    The following articles will help you with your Apple ID verification:
    Frequently asked questions about Apple ID
    http://support.apple.com/kb/HT5622
    Click on My Apple ID to access and edit your account.  You will be prompted to verify your email address.
    Apple ID: Associating and verifying email addresses with your Apple ID
    http://support.apple.com/kb/he68
    I hope this information helps ....
    Have a great day!
    - Judy

  • When I try to buy some thing on itunes it won't let me download it and tells me to come her what should I do

    When I try to buy some thing on itunes, it won't let me download it instead it tells me to go to this website. What should I do?

    To Contact iTunes Support
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT1918 Why I cannot buying some game it pop up with cannot connect to your iTunes Store...

    Why I cannot buy some gold in the game? It pop up with u cannot connect to your iTunes Store

    Try This...
    Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...

  • HT201303 I forgot my security questions and I'm not getting any email for it.

    I just got a new mac and for first itunes store purchase, I need to answer my two security questions. Problem is, I don't renenbber what the answer to one is, so I clicked on the send email to rescue email account. However, I am not getting any email and it has been... oh, I don't know, one and a half hours? Any help would be greatly appreciated

    Mail should normally reach you within a few moments, if you are sure that your mail application and/or your ISP are not filtering out the e-mail from Apple, then you may wish to contact Apple at Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices)

  • I can't add my bank card number to buy some games from iTunes

    It's asking me to go to iTunes for help

    http://support.apple.com/kb/HT5552 Accepted forms of payment.
     Cheers, Tom

  • I put a $15 iTunes card and the money went in but every time I try to buy a game it tells me to answer some security questions and I for got the answers. What do I do?

    I put a $15 iTunes card and the money went in but every time I try to buy a game it tells me to answer some security questions and I for got the answers. What do I do?

    Hi Dylain,
    You can manage your Apple ID account here: https://appleid.apple.com/
    Here's an article on how to reset those questions: http://support.apple.com/kb/HT5312
    If you have problems, you can contact Apple Support here: http://www.apple.com/support/itunes/contact/
    Hope this helps!
    ~Joe

  • I don't remember my Apple ID security questions and I did not create a rescue e-mail.  How can I reset or obtain the security answers?

    I don't remember the answers to my Apple ID Security Questions and I do not have a rescue e-mail.  How do I reset or get the security answers? 

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • I bought an iTunes gift card, reedemed it, and when i try to buy a game it doesn't let me use my credits, but instead I have to buy it using my Visa card?

    I bought an iTunes gift card, reedemed it, and when i try to buy a game it doesn't let me use my credits, but instead I have to buy it using my Visa card?

    What exactly do you see when trying to buy a game, what messages do you get on-screen ?
    If it's an account that you've just created then unless the instructions on this page are followed when creating an account : Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method
    then credit card details will need to be entered before the account can be used to download any item from the store. You should be able to remove the card after entering its details.
    If you are getting a prompt to review the account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054#24303054

  • HT5312 I cannot remember the answers to my security questions and I do not see the option to email the answers to my rescue email, although I know I have one. What do I do?

    I cannot remember the answers to my security questions and I do not see the option to send it to my rescue email, although I know I have one. What do I do? I cannot use my account for iTunes until I answer the questions and I recently got $50 of iTunes from my parents. HELP!!

    Are you sure that it's a rescue email address (it's not the same thing as an alternate email address) ? If you do then you should be able to go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • I can't seem to remember my security answers and I'm not able to set up a rescue email address and Idon't know what to do.

    I can't seem to remember my security answers and I'm not able to set up a rescue email address and I don't know what to do.

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (107599)

  • HT204053 I forgot my security answers and I can not use my Apple ID

    I forgot my security answers and I can not use my Apple ID

    Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
    (77132)

  • HT201363 I can't remember the answers to my security questions and I am not receiving the rescue email.

    I can't remember the answers to my security questions and I am not receiving the rescue email.  How can I reset the questions/answers?

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (118855)

  • TS1292 itunes card code says redeemed already what should i do?

    my itunes card code says redeemed already what should i do i just purchased it?is my money lost

    Where did you purchase it? Sometimes if you use a typo you may pull up another card.
    iTS can see who redeemed it, but they may not give you details. Did you purchas this second hand or what?
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

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