I dont have an insurance on my iphone , but i heard from my friends that the apple store cover my phone for an year, is that true?
i dont have an insurance on my iphone , but i heard from my friends that the apple store cover my phone for an year, is that true?
The iPhone comes with a 1 year warranty.
This covers defects but not accidental damage.
Apple - Legal - Hardware Warranties
Similar Messages
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Aright, so I have an iPhone 5 and it can't keep a charge. But not only can it not keep a charge, it cant be charged. I've tried new chargers, it still does not work. I brought it into the apple store near me and they said we can't fix your phone cause its black and gold. my questions are: If I have an iPhone 5 shouldn't I have me warrantee? And if not because of my colors on my iPhone why that too?
1. To customise the phone you had to open it. You could have done any amount of damage in there.
2. Apple do not repair iPhones, they replace them, and then use the handed in phone for refurbishment. You do not have an Apple iPhone usable for refurbishment, as you have changed major parts of it for non-Apple parts. -
My headphone port is messed up, I cant use headphones.. Will the apple store fix it for me for free or will they charge me to do so? I dont think i have apple care?
If you dont have AppleCare but you are still within your Apple 1 year limited warranty then hardware service is free as long as the issue was not caused by physical or liquid damage.
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i have tried to update my iphone 3gs and i need to get ios5 and when i click on check for updates it says that itunes can not be contacted and check my internet connection but i have internet? how else can i get ios5 on my phone?
edit the hosts file on your computer and remove any lines that contain gs.apple.com. Disable your antivirus and firewall.
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I have Windows 8 64 bit. iTunes works fine with my iPHONE but when I try to go to the iTunes store it loads to about 80% and then the message "iTunes has stopped working"
COPY QTMovieWin.dll FROM c:\program files (x86)\common files\apple\apple application support\ INTO c:\program files (x86)/iTunes"
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I dont have an exchange account set up but my ipod touch screen says enter the password for the exchange account "hotmail"? what do i do?
The go to Settings>Mail>Hotmail and delete that mail account.
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Just downloaded 7.2 into my Iphone 5 what a mess. Dropped called no audible notifications for email or text messages. Went to the apple store and reset phone to original specs. Now trying to restore apps and music and itunes will not recognize the phone. I have gone thur the steps for windows 7 and still nothing??? I have downloaded the newest version I itunes too.
Hi Midwestboy,
If your iPhone isn't being recognized by iTunes on your Windows machine, you may find the following article helpful:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Regards,
- Brenden -
My charger broke so I gave my sister the charger, and my iPod touch for proof. She took it to the apple store and traded it for an iPhone 5c. I was wondering if apple can do something for me so I could get my ipod back?
I have no idea what you meant by giving your sister your "iPod touch for proof". Proof of what?
The only way she could have traded it was recycling it for 10% off the cost of a new device but the Apple Store doesn't do this as far as I know for iPhones. You could take the receipt for your iPhone to the Apple Store and show it to the manager but you really need to solve this within your family. -
I want to change my store to redeem a gift from a friend in the Norwegian store, but it says that I'm unable to do so because I'm in the American one, and I have to use up all my credit before I can change. How do I use up all my credit when I have $0.54?
You can try contacting iTunes Support and ask them if they can remove the balance from your account so that you can change countries (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Why is the Apple Store App not optimized for iPhone 5?
You would think that the Apple Store app would be optimized for iPhone 5 4inch screen? Isn't this an APPLE PRODUCT. Come on let's get an update!!
You're not addressing Apple here, and any attempt to do so makes you look foolish. We're users here, just like you.
Here's where feedback to Apple goes: http://www.apple.com/feedback -
i was trying to update my iphone 5 to the new iOS but some how in between it kept crashing. after a few attempts to install the update it automatically gave me the screen to which it was asking to plug into itunes and making the phone disfunctional . i dont have access to itunes and wont for a few more days. can i just take it to the apple store and have them update the phone to where is now functional?
Make an appointment before you go to avoid delay:
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/ -
My insurance company replaced my stolen iphone 4S with a new one, will the apple store allow me to exchange it for an iphone 5 and pay the price difference?
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
You would need to ask that directly to Apple. Apple is not here nor does Apple answer questions here.
To return an iOS product requires a valid receipt. You have 30 days to return an iPhone. The iPhone must have all original packaging & accessories and be in new condition. Apple may charge a restocking fee on a returned iPhone.
If the iPhone was bought from a 3rd party, their regulations for returns would apply. -
TS2529 if i have tried all these steps and still nothing , do i take it to the apple store?
I have tried all the steps in trying to restore my iphone 4 and now its telling that there is a problem should i take it to the apple store?
Of course it would help to know what you have tried but without that information here goes:
Install or Reinstall Lion from Scratch
If possible backup your files to an external drive or second internal drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
Select Disk Utility from the main menu and click on the Continue button.
After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Erase tab in the DU main window.
Set the format type to Mac OS Extended (Journaled.) Click on the Erase button and wait until the process has completed.
Quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Install button.
Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer. -
I have an iphone 5 and and ipad3 which I wish to sync.
I went to Apple store and tech unable to do this - wasn't happening and said there was an icloud problem and to go on line to find out, as they didn't do icloud issues in the store.
I've backed up my phone in the meantime.
I want to be able to read my kindle books and access contacts between these items.
Another question, I brought more icloud storage, but iphone is not saving to icloud as well.phone will not back up as says not enough storage - keh?
Appreciate any assistance on these two things.
I have another appointment with Apple store end of this week.
Last time they also said I may need to have my iphone replaced - this would then be my thrid iphone in 4 months! First iphone the camera didn't work (lucky I found out on second day and automaticallly replaced).
This iphone is doing black screens, will not ring (despite techy trying to get phone to ring - YET the alarm works fine to wake me up). Phone vibrates but won't ring, even though set to ring.
Appreciate any help with icloud issue mainly.
I think I'm feeling a bit fatalistic I will end up with yet another replacement phone.
I am very disappointed as this is m first introduction to the iphone - not going well so far.
ipad 3 is great. Love it.
PhyllisBackup your iPhone. Tap Settings > iCloud > Storage & Backup > > Back Up Now
iCloud: Backup and restore overview -
Hello
That was money to they would give to me on a gift card towards the purchase of a new iPhone. The price of the new phone depends on whether you are eligible for an upgrade.
It has nothing to do with AppleCare and they will not upgrade you through AppleCare. You would need to get your iPhone repaired then have them inspect the repaired phone, make you an offer and give you a gift card. You also must use the gift card towards an iPhone and sign a contract when you get the new iPhone.
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