I down loaded a song over two weeks ago from I-tunes and it still says it's downloading even though I can play it on my list, it just won't let me transfer this song to a cd, any suggestions

I down loaded a song over two weeks ago from I-Tunes and it stil is saying downloading even though I can play it on my list. I can't copy it to a CD though and don't know what to do about this. I couldn't understand the help section on I-tunes.

- Try another cable unless the other device works OK witht he same cable
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar                          

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