I downloaded Adobe Reader now I am unable to open certain pdf files

I downloaded Adobe Reader and now I am unable to open the majority of the pdf. files from the internet. Has this happened to anyone else and if so how did you resolve the issue?

Back up all data.
Quit Safari. In the Finder, select Go ▹ Go to Folder from the menu bar, or press the key combination shift-command-G. Copy the line of text below into the box that opens, and press return:
/Library/Internet Plug-ins
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then launch Safari and test.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

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Ben Leung wrote:
HThis situation is started after I clear the pop up advertisement.
What kind of advertisement? In Adobe Reader? Can you post a screenshot of that: https://forums.adobe.com/thread/1070933
Regarding the crash, can you try disabling Protected Mode through the registry: download, unzip, then run the registry script https://files.acrobat.com/a/preview/49eeb48b-07c5-4502-984c-8a25259914fa

I downloaded Adobe Reader but when I try to open a pdf document, I'm directed to download Adobe Reader, which I did over and over again. What should I do now?

I'm having difficulty viewing pdf documents because I'm required to download Adobe Reader. I did download that application, but the same message recurs repeatedly. What shall I do to resolve the problem?

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I run on Windows XP. Ever since downloading Adobe Reader 9....I can no longer use Acrobat Adobe at all. I can not
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After up grading to Adobe Reader XI why can't I open any PDF files?

I am running windows vista and had been using Adobe Reader 8 - when I upgraded, can not open any PDF files. When I attempt to open a PDF file, I receive the following messages:
Update available
Please take a few seconds to update Adobe AIR and get the very latest features. Acrobat.com cannot continue until you update Adobe AIR.
after attemptng to down load the "update" I receive the following message.
Sorry, an error has occurred
This application requires an update to Adobe AIR but downloading that update was not successful.
I have uninttalled all of my Adobe freeware & reinstalled statring with "adobe AIR" then "adobe Reader" and then attempted to opne a PDF file only to see the same message
Update available
Please take a few seconds to update Adobe AIR and get the very latest features. Acrobat.com cannot continue until you update Adobe AIR.
Agein after attemptng to down load the "update" I receive the following message.
Sorry, an error has occurred
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Thank you Pat,
I have already been there done that. I first Un-installed all of my adobe freeware (reader, flash player, air. etc) then started reinstalling. First I reinstalled reader (latest version Reader X), same error messages. added AIR (latest version not listed - Last updated April 1st, 2012 -
maybe that should tell me something), same error messages. I un-installed these two and reinstalled AdobeFlash Player,Adobe Shockwave Player,&Adobe Media Player, verifying that each worked after each reinstall of the next program everything was OK until I put Reader back on (NOTE: I dug all the way back to version 8 & still had the problem). for some unknown reason I finally right clicked on a PDF file on my desk top & was greeted with a the drop menu & he option of "open with" for fun I clicked on the "open with" & found that I had two options the first was a white Icon with the Stylized A and labeled Acrobat.com the second was the normal red Icon we all know & live
when I reset the default to the normal red Icon everything began to work just as I have always had adobe reader work. Now I have no clue how or when I picked up the "Acrobat.com" program even worse it does not show up under programs on the control panel. When I have a few moments this evening, I will run a search for "Acrobat.com" & hopefully be able to remove it from my computer.
Bottom line I don't know how I got the program which seems to have caused the breakdown of adobe reader but by resetting the default program to open PDF files it is now working as it should
Thanks for the suggestion.
Sincerely,
Richard L. Cornick
Contact information: Cell (562) 522-5504; Fax: (562) 531-0684

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Can you please send process monitor logs:
To take process monitor log follow the below steps:
1) Download process monitor from http://technet.microsoft.com/en-in/sysinternals/bb896645.aspx
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In case you have Safari version 5.1 and above, please have a look at :http://kb2.adobe.com/cps/908/cpsid_90885.html
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[spam link removed]

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A client of my company is unable to open what seems to be random PDF files which are sent to them, after doing some testing I found a very strange bug.
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This poses a major issue because we cannot control what version of Reader our clients use and if they are unable to open PDF documents that are saved to their hard drives from emails using Reader X what do you suggest we do?
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Reply "OK" to everything and try opening your file(s) again......
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Hi Nupoorv,
Thanks for contacting us.
Could you please provide some details like from where you downloaded your pdf , and what happens when you click on 'Open in Adobe Reader' .
On tap on 'Open in Adobe Reader' does Adobe Reader application come in focus .
You can follow think link also which provide details of how you can open documents in Adobe Reader http://forums.adobe.com/docs/DOC-2532
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Thanks
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According to your User Agent you posted this question using Internet Explorer 11 on Windows 8.1. Are you having a problem with Firefox? What Firefox version?
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* [[View PDF files in Firefox without downloading them]]
* [[How to disable the built-in PDF viewer and use another viewer]]

I downloaded Adobe Reader now I am unable to open certain pdf files

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