I downloaded an album but some of the songs won't play - says my computer isn't authorized to play the song. I checked the authorization, and this computer is authorized. How do I fix this?
I downloaded an album but some of the songs won't play - says my computer isn't authorized to play the song. I checked the authorization, and this computer is authorized. How do I fix this?
If just some of the tracks on the album are doing that, that suggests those tracks are damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
Similar Messages
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My ipad has locked me out. It says ipad hasnt been backed up. Needs to be plugged in, locked, and connected to wifi. It won't let me do anything. How do I fix it?
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430http://support.apple.com/kb/ht1430
Cheers, Tom -
I have purchased and downloaded an album, but some of the songs did not download correctly as the songs are not complete. How do I redownload them without purchasing the album again.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the track and try redownloading fresh copies.
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.) -
when i try to update my itunes on my pc i keep getting the messaage that there was a problem with the installer and it could not finish. how do i fix this? i`ve tried to download 3 times already.
Hi
I've got a similar problem. iTunes v10.2 worked fine, but when I tried to update it to 10.5 I got a 'Bonjour' error. I eventually solved that but I still couldn't upgrade to 10.5, so I deleted every single Apple, Quicktime, iTunes, etc file on my PC using Revo Unistaller (because the normal Windows Add/Delete programs wouldn't work) but now, when I install the latest iTunes version from scratch (on XP SP3), it says: "the installer encountered errors before it could be configured.... your system has not been modified"
Any ideas?
Rick -
I've recently downloaded an album but some songs only play half way through and i'm no longer able to hear any audio. What can i do about this? Thanks
I am sorry to hear. Yes it's very disappointing and the fact that you can't at least re-download your purchase makes it that much more irritating haha well thank you and good luck!
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I am trying to search the web when I click on Firefox Icon this message shows up Offline Mode Fire Fox is currently in offline mode and can not browse web how do I fix this?
Firefox does not have a built-in "Run" option on downloads for security reasons. If you "Run" an item, your anti-virus/anti-spyware may not have an opportunity to fully examine the contents until it is already installed on your hard drive. Result: damage, if infected, is already installed on your system.
With that in mind, you can install the following add-on, but you accept the risk mentioned above ('''NOTE:''' the developer has not updated this product -- OR any of his other 7 extensions -- to be compatible beyond Firefox 3.6.x; therefore, when you upgrade to a more current version of Firefox, you may lose the functionality of the add-on if the developer does not update it.):
*https://addons.mozilla.org/en-US/firefox/addon/opendownload/
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You need to update some plug-ins:
*Plug-in check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox] -
I'm having problems with videos, they shake and the images break up back and forth into striped colors, how do I fix this?
1) This is because of software version 1.1. See this
thread for some options as to how to go back to 1.0,
which will correct the problem...
http://discussions.apple.com/thread.jspa?threadID=3754
59&tstart=0
2) This tends to happen after videos. Give the iPod a
minute or two to readjust. It should now be more
accurate.
3) This?
iPod shows a folder icon with exclamation
point
4) Restore the iPod
5) Try these...
iPod Only Shows An Apple Logo and Will Not Start
Up
iPod Only Shows An Apple Logo
I think 3,4, and 5 are related. Try the options I
posted for each one.
btabz
I just noticed that one of the restore methods you posted was to put it into Disk Mode First rather than just use the resstore straight off, I Have tried that and seems to have solved the problem, If it has thank you. previously I have only tried just restoring it skipping this extra step. Hope my iPod stays healthy, if it doesnt its a warrenty job me thinks any way thanks again -
Getting message - The system extension "/System/Library/Extensions/On/USBMassStorageClass.kext was installed improperly and cannot be used. How do I fix this?
That's not a valid path. You must have tampered with the system, or used some kind of "utility" that did. You should do a clean reinstallation of the OS after backing up your data and erasing the boot volume. Be sure not to restore whatever that is.
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My phone when i try to boot it up its keeps going to the apple sign and turns right back off. how do i fix this? If its not on charger it wont start up at all. but if its on charger. it goes to the apple screen and turns off and on repeatedly Any suggestions?
Restore the phone --> http://support.apple.com/kb/HT1808
If this does not resolve the problem you have a hardware problem. -
When I try to restore my iPod, it stops restoring at the same place and doesn't work. How do I fix this and make it completely restore itself?
Did you make sure that your security software allows iTunes to contact Apple during the restore process? http://support.apple.com/kb/TS3125
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I updated the IPAD with the latest update and now when I turned the IPAD on, I get the itunes logo and then nothing else. How can I fix this to let me use my IPAD?
YOU ARE IN RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary. -
I just bought a 13inch mac book with retina display.
2.4GHz dual-core Intel Core i5 processor with 3MB shared L3 cache. Version 10.9.4 / OS X Mavericks
When Im using adobe illustrator or photoshop, the fonts and designs look pixelated!
How can I fix this?WOW!!
That was great to hear.
I have just read this tread: https://forums.adobe.com/thread/1626784?start=0&tstart=0
So therefore I was worry about Illustrator which I use most of all programs.
Thank you !! -
My iPhone 5s won't charge, unless I plug into the charger and turn it off and back on again? How do I fix this problem?
Try cleaning out the phone's connector. Else take it in to Apple, you have a 1 year warranty.
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my little sisters ipad mini is disabled, it does not say anything but that no plug into itunes or countdown, however it is connected to my mums iphone apple account, she can not lose anything as its for work, how can i fix this???
Follow these instructions to resolve a forgotten passcode:
http://support.apple.com/kb/HT1212 -
After updating to Yosemite, I updated iPhoto. Alert said to convert my library to new iPhoto. Then alert said I needed to repair permissions. Then a freeze. Then iPhoto won't find and show my library. How do I fix this? I can see the library icon on my external drive, but it doesn't show as a library in iPhoto. When I double click on the icon, nothing happens. When I choose it from alternate menu, doesn't open. Where do I get help?
Peter
Do you have a back up? What version of iPhoto do you have? Assuming 09 or later:
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD
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