I downloaded an app on my iphone,but when i try to install it on the ipad it says that the purchase wasn't succesful,what should i do?

Hello guys,i purchased fifa 14 today on my iphone,when i try to activate the package on my ipad it says that the purchase wasn't succesfull.On my ipone it works normally and that why i don't get it.Should i pay another 4,99 to activate it on the ipad?? please help,it's my first purchase!!

It is the same app, based on name, pictures on app store and price ranges in Appshoper. I don't think I ever used my me @me.com account I setup with my iPad to purchase, I just checked and have no purchases from it. Laptop is old, so old I don't use it that often, but I will check. 

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