I downloaded an app on my MacBookPro(10.9.1) and I can't get it to synch onto my iPhone...any ideas(I click on install...it switches to "will install" but never gets to my iPhone)...thanks in advance

Your phone connected, iTunes running, under the "Apps" tab, you've selected this app to install on your phone, correct? Hit the "Apply/Sync" button, lower right on the Apps tab, what happens?

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HT4059 I just downloaded IOS 7.0.2, and I can't open the books in iBooks...any ideas?

I just downloaded 7.0.2 to my IPad. When I open my iBooks, I can't get my books to download...any ideas?

Okay... try this...
Go to Settings -> iTunes & App Store -> Apple ID and sign out of your account. Then sign back in with your Apple ID. Try downloading again.
If that doesn't work, go to Settings -> General -> Reset -> Reset All Settings. When done, turn your iPad off (hold the Sleep button down for several seconds. When the red slider appears, switch it off. Wait a few seconds and then press and hold the Sleep button for 1-2 seconds and let go). After the reboot you will need to reconnect your Wi-Fi, log back in to App Store, iBook Store, and iTunes. Try downloading content again.
Hope this answers your question!
~Joe

Sounds silly, but I can't turn on the sound anymore. The slider won't budge and in system preferences it looks that it is muted, and i can't 'unmute' it, despite having administrator privileges. Any ideas? Tat

It sounds stupid, but yesterday I turned off the sound of my iMac, today (after the latest upgrade), I can neither move the slider, nor turn mute off in the system preferences, even so I have administrator privileges. Any ideas?

Sorry it didn't work...
If the update you did yesterday was to 10 6 8 and you did it via Software Update, perhaps the Combo Update would be the way to go...
http://support.apple.com/kb/DL1399
Cheers,

I recently upgraded my Mac Book Pro to Mountain Lion mainly to get the notes app. Notes synced once then no more. I have notes turned on in system preferences. Any ideas? Is this a known issue?

I recently upgraded my Mac Book Pro to Mountain Lion mainly to get the notes app. Notes synced once then no more. I have notes turned on in system preferences. Any ideas? Is this a known issue?

http://fpdownload.macromedia.com/get/flashplayer/pdc/11.3.300.271/install_flash_ player_osx.dmg

Hi, I requested an unlock from T-mobile UK 1.5M ago, and after a restore I got the message that my iphones carrier setttings were updated successfully, but never get the message that it's unlocked. What am I doing wrong?

Hi everybody, I need help.
I requested an unlock from T-mobile UK 1.5M ago, and after the restore I got the message that my iphones carrier setttings were updated successfully, but never get the message that it's unlocked. And it still doesn't support nay other SIM. What am I doing wrong? How do I get it unlocked?
Thanks in advance for advice

Did you restore the phone as a new device when you did the restore/unlock, or did you restore it from an existing backup? I have found that when unlocking an iPhone on the AT&T network, you don't get the message that the unlock was successful if you don't restore as a new device. The unlock still works, you just don't get the message. Perhaps it is not carrier specific for this behavior.

We have bought an Apple TV, and have downloaded the sky sports app. We are trying to watch this via airplay, but we are only managing to get the sound, not the picture. Any ideas??

We have bought an Apple TV, and have downloaded the sky sports app. We are trying to watch this via airplay, but we are only managing to get the sound, not the picture. Any ideas??

Sky do not allow the app to work with Airplay.You will only get sound.

I am trying to download an album from ITUNES and I keep getting a "session has timed out" message with no further option but to try again. I get the same results. Anyone have any ideas?

I am trying to download and album off ITUNES but when I get to the billing site and attempt to purchase it, it gives me a message saying "Your Session has timed out." It gives me no other option that to try again and I just keep getting the same results. Anyone have any ideas on what I can do?

Hi, Kenny.
Thank you for visiting Apple Support Communities.
There are a couple things that I would recommend trying. Try closing all open applications and power cycle the device. Next, go through the section labeled Troubleshoot issues on an iPhone, iPad, or iPod touch in the second article below. If the issue persists, try completely signing out of the iTunes Store on the iOS device and sign back in. Be sure to test downloading an application after each step.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Cheers,
Jason H.

ITunes is no longer syncing to Apple TV. I have been using my Apple TV Gen 1 for 3 years with good success. For reasons unknown to me, iTunes no longer syncs with my Apple TV. It says/looks like it's syncing but never gets through the first song.

iTunes sees the Apple TV as a device. I have it set to manual sync. I have it set to sync my entire library (I have only 10 CDs in my library). It says it is syncing. The wheel goes round and round. The song it is syncing is listed. The number of songs that are to by synced is listed. but it never gets through syncing the song. I have also set it to sync my photos, but never gets to them. I seem to have a good wireless connection to my Apple TV. I am able to talk between my PC and my Apple TV, but now it won't sync. Note: I have been playing music on my Apple TV for 3 years with good success (with hundreds of songs), but it no longer seems to work like it did. Thanks.

Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.

Every time I download the itunes installation file, it get deleted because it has got a virus... I've turned Norton 360 completely off, but still get the same error???

Every time I download the itunes installation file, it get deleted because it has got a virus... I've turned Norton 360 completely off, but still get the same error???

Hello wilsona1234,
Sorry for the trouble. What is the exact detection from Norton for the installation file? Did you download itunes from the legitimate Apple web site? What is the error you are referring to?
Thanks,
Harry
Norton Support

FaceTime won't work on my MacBook pro unless I tether it through my iPhone - FaceTime works great on my phone through the home wifi network but never connects on the MacBook anyone got any ideas

FaceTime won't work on my MacBook pro unless I tether it through my iPhone - FaceTime works great on my phone through the home wifi network but never connects on the MacBook anyone got any ideas

Hey mwe1978,
I understand that you are having issues with FaceTime on your MacBook. In my experience, the following article may provide best troubleshooting practices, and lead to a resolution:
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/TS4185
With FaceTime for Mac you can place and receive video calls to users of FaceTime on supported devices. Learn the system requirements for FaceTime for Mac and basic troubleshooting steps to resolve FaceTime for Mac activation and usage issues.
Thanks,
Matt M.

Messages show sent but never get there

i have been sending text messages to people without iphones. The message shows as being sent, but never gets to the other phone.
i also cannot send a photo via text message. but i can send a photo with imessage.
any ideas why this is?
i have a new Iphone 4S.

I have the same problem. I also can't connect to the 3G network from time to time.
I called the people on my carrier company, and they said that they've talked to Apple about it, and it might be a software problem OR hardware problem.
But you can try restoring your Network Settings, and see if it works.

HT204291 Using Azul media player app on my ipad Apple tv will only display sound but not video from movies. Any ideas on a fix. I set mirroring to on but it still does not display video. It will display photos and video recorded from my iphone.

Using Azul media player app on my ipad Apple tv will only display sound but not video from movies. Any ideas on a fix. I set mirroring to on but it still does not display video. It will display photos and video recorded from my iphone.

Here are the steps for AirPlay:
Before starting Azul from your (running iOS 5.x/6.x) home screen where have have all your apps we need to turn on mirroring
On your iPhone 4S/5 or iPad 2 or 3, double-click the Home Button to view your recently-used apps.
Swipe all the way to the right to until you see the icon.
Note: If the icon does not appear, go to the "If AirPlay Mirroring is not visible or available on your mobile iOS device" section.
Tap the icon to see the list of available AirPlay devices.
Enable AirPlay Mirroring in this menu by tapping on an available Apple TV, then sliding the Mirroring slider to ON.
Now you should be seeing your iPad/iPhone on your TV.
Start up Azul now and using the settings icon on the top right corner go to the option that say "TV out" ON.
When you do that you will see an Orange screen
Now click "Done" and play the video you want to watch and it will AirPlay

I have to get a new ipad. When i backed up my ipad to icloud, are my pics, apps, and music(not from itunes) backed up as well? If not, how do i back them up to transfer them all to my my new ipad? Thanks in advance for your help!

I have to get a new ipad. When i backed up my ipad to icloud, are my pics, apps, and music(not from itunes) backed up as well? If not, how do i back them up to transfer them all to my my new ipad? Thanks in advance for your help!

Hey Dollydayle,
The steps in this link can help you with moving your music to your new computer, with several options you can choose from that best suit your needs:
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
Welcome to Apple Support Communities!
All the best,
Delgadoh

HT4623 Hi I have updated my 4s and some of my texts send but never gets to the other person, also I now cant send or receive photos ?

Hi I have updated my 4s and some of my texts send but never get to other person and also I cant send or receive photos any more

Go into settings -> general -> reset -> reset network settings.
7.0.2 was a security fix for the lock screen. The Imessage fix will be coming with 7.0.3

I have a mac. Firefox prompts me to download updates, but when I authorize the download it looks as though it's starting, but never gets underway or finishes. How do I address this problem?

I have a mac. Firefox prompts me to download updates, but when I authorize the download it looks as though it's starting, but never gets underway or finishes. How do I address this problem?

Try the alternate and easiest way by downloading
* getfirefox.com

I downloaded an app on my MacBookPro(10.9.1) and I can't get it to synch onto my iPhone...any ideas(I click on install...it switches to "will install" but never gets to my iPhone)...thanks in advance

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