I downloaded an app under my ex wife's apple id.  App did an update so icon is no longer on screen and app keeps asking for password to ex wife's account and not allowing me to reinstall under my new apple id.  Help please.

A

All purchases are associated to the ID that was used to download/purchase it. There is no way around it, it is due to copyright DMCA laws. You will have to login in with her ID or delete it and re download it with yours. Sorry.

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