I downloaded an AudioBook onto my iPad due to battery life. Now I want to have it on my iPhone which is one of the appliances that is authorized for my icloud account, but I can't find it anywhere. What gives?
I downloaded an AudioBook from iTunes onto my iPad due to battery life. Now I want to have it on my iPhone which is one of the appliances that is authorized for my iCloud account, but I can't find it anywhere other than the iPad. How do I get access on my iPhone?
It will only be where you put it.
If it is on the ipad then transfer it to your computer, File>Devices>Transfer Purchases, then sync it to your iphone
Similar Messages
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My old macbook was stolen a month ago and I just got a new one. My new macbook is authorized for my itunes account, but my ipod touch is only able to transfer purchased songs. Whenever I try to transfer data from my ipod, itunes claims my computer isn't authorized and the transfer stops. What can I do to transfer my music?
An iPod Touch is not a backup/storage device. You should have been maintaining a backup of your personal data on an external HDD using Time Machine or other backup software of your choice.
However, there are ways to "recover" the music:
Recovering your iTunes library from your iPod or iOS device
Syncing to a "New" Computer or replacing a "crashed" Hard Drive
Once you have recovered the music I strongly suggest you purchase an external HDD and start using Time Machine to keep a backup of your personal data. -
i have bought a film from itunes and the credit has come out of my account, but i can't find the film anywhere, it said it was downloading, then i left the laptop and on return i couldn't find the film. how do i find the film?
Maybe it is in the Purchased category of iTunes,
Try going there -
I rented a movie from Apple, it shows the charge but I can't find it anywhere on my Mac or IPad...help
Which did you rent it on ? On an iPad it should have downloaded into the Videos app, if on your Mac is there a 'Rentals' tab at the top of the Movies section of your library ?
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ordered a TV series…I can see where the $$ was taken from our account but I can't find the shows anywhere in our itunes account.
Hello NMS1,
It sounds like you are unable find these TV shows you purchased in a series, but you have been charged for them. I would start by checking to see if you can download them from your Purchases in the iTunes Store with this article:
Download past purchases
http://support.apple.com/kb/ht2519
The steps are different if you are on an iOS device vs. a computer, so choose the appropriate section for the device you want to download them to.
If you cannot find it in your Purchases, I would next reach out to the iTunes Store support team for additional assistance:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thank you for using Apple Support Communities.
All the best,
Sterling -
I lost my iPhone and I was hoping that my photos were being saved to iCloud, but I can't find them anywhere. I read that iCloud saves them for thirty days, but where?
You are referring to Photo Stream. Photo Stream syncs the photos taken with your device to all of your device.
It's not a photo storage service, so photos are deleted 30 days after being added to Photo Stream. You can't access to your Photo Stream photos from http://www.icloud.com, but only from an iPhone, iPad or iPod touch (using the Photos app), Mac (using iPhoto '11 or Aperture 3 with OS X Lion or Mountain Lion) or PC (with iCloud Control Panel).
In all of these devices, you have the option of copying them to the device, so they will be kept after 30 days -
Ooops, guess I didn't need to post everything in the title - sorry! I bought the pages app - but couldn't save or print so with some online searching found that I had to uninstall the iWork trial which had expired. I did that - but now I can't figure out how to re-install the pages app!! The app store says it's installed, but I can't find it anywhere to open and use it. I'm not very computer savvy - and am a first time Mac user and am getting extremely frustrated! I e-mailed some help center and they can't seem to help me either. I would appreciate any help/advice that can fix my problem - thanks in advance!!
OK Apple has stuffed up the demo version upgrade process so the first thing you need to do is get rid of the demo.
That includes getting rid of the files in the system.
The instructions how to do that are here:
Note That where you see / that is the sequence of folders, each nested inside each other.
User/Library/Preferences the com.apple.iwork.Keynote.plist
Means the User (you, the little home icon, whatever you are called on your computer) then the Library folder inside that and then the Preferences folder inside that.
Lion initially hides the System folders from you so you have to go to the Finder > Menu > hold down the option key and click on GO > Library to see it.
Peter -
Hi, I've purchased a few films from itunes (and they are listed as Purchased in my account), but I can't find them on my computer or my itunes account, and itunes wants me to pay for them again. How do I get around this? I've tried all the suggestions, and it's hugely frustrating.
If you are in the UK, and the film studio allows re-downloading, and you are signed in with the same account that you bought them with, then they might show under the Purchased link under Quinklinks on the right-hand side of the iTunes store home page for re-downloading - if they don't show then check to see if they are hidden (hiding and unhiding).
But you should be keeping and maintaining your own backup of your downloads and noy rely on being able to re-download any item as they are occasionally removed from the store by the content provider (film studio, tv company, record company etc). -
I rented a movie a few hours ago and never finished it. I can't view it on my Apple TV nor on my Computer. When I go to rent it again it says you have already rented this movie, but I can't find it anywhere. How do I watch the remainder of the rental?
I had the same issue with my apple tv 3rd generation. I rented Sinister and selected the "rent and watch now" option. Half way through the movie I accidentally pressed the menu button. When I looked for the rented movie on my apple tv I could not find it. Not even above the movie pannel where "purchased" and "top movies" comes up on the main menu. the apple tv suggests to go to settings>downloads but I don't have that option. I did go to settings> itunes store> check rentals but that didnt work either. It took too long to even check. Thank you because this SOLUTION worked great.
SOLUTION: How to reset apple tv 3 3rd generation to view rented movies:on the apple tv remote: press and hold "menu" to go to the main menu. Select SETTINGS> GENERAL >RESET >RESET ALL SETTINGS. After the apple tv resets, input all your information again and your rented movies should be visible when you cruise above the "movies" section. THANK YOU!!
Apple needs to solve this issue because honestly it took me 3 hours and a half to watch a movie that only lasted 2 BECAUSE I wast trying to solve the issue, reseting and all. blahh. -
I purchased Adobe Creative Cloud. I chose to download and installs 4 of the apps including Acrobat XI Pro. All apps are working great except Acrobat Pro. It shows as installed, but I can't find it anywhere in my list of programs. What am I missing here?
Hi Sz17111,
Please follow the article: CC desktop lists applications as "Up to Date" when not installed which will help you to fix this issue.
Let us know for any further query.
Thanks,
Ratandeep Arora -
I just upgraded to the iPhone 6 and before I delete my old phone, I want to make sure all my photos were in icloud, but I can't find them anywhere. Why? I know it may take weeks to download my 14,000 pics, but I want to make sure they're there.
Extract the photos from the phone to your computer like you would with any other digital camera.
PhotoStream is NOT permanent storage and iCloud photos is in beta, meaning it's not fully cooked yet and you may lose data stored in it. -
I sent e-mail photos from iPhoto using my @me account but I do not find the history of sent e-mails in my new iCloud account. Where can I find the history of sent e-mails?
Using iPhoto as the email client in iPhoto does not creatge a sent copy. iPhoto indicates in the Info drawer if a photo was emailed by iPhoto (under the Sharing section):
There's no easy way to search for photos that have been emailed. Each photo has to be inspected via the Info tray.
One could add a keyword to emailed photos which would let a smart album keep track of those photos.
A better solution, IMO, is to set Mail as the email client (in iPhoto's General preference pane) and use it. That will give you an sent copy, better access to your contacts and, if you want a theme, numerous photo themes under the Stationary section of Mail.
OT -
trying to reinstall photoshop elements 9 back on my iMac serial number seams to be ok when i go to hit install it says it already has? but i can't find it anywhere ? just want my photoshop back can anyone help
Steveb79898551 if Photoshop Elements 9 is already installed then what happens when you open it from the Applications folder?
Did you migrate/transfer/copy your installation of Photoshop Elements 9 to this new iMac? -
i want them gone. the only way i found to do this is by deleating the ichat.plist but i can't find it anywhere. i have gone through all the plist in preferences and its not there i want these convos gone
Hi,
Go to the Finder's Go Menu > Go to Folder and type in ~/Library/Preferences
This will open the Preferences in the Home Folder's Library.
In Lion this Library is Hidden and you cannot Click you way there.
Delete the com.apple.ichat.plist and it's associated .lockfile (Drag to Trash>
Restart iChat.
I am presuming Lion from what you say despite your specs saying Snow Leopard.
10:52 PM Wednesday; September 14, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb( 10.6.8)
Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images." No, Seriously -
Creative cloud shows photoshop as installed app, but i can't find it anywhere on my mac
creative cloud shows photoshop as installed app, but i can't find it anywhere on my mac
Hi karinasokol,
Please refer to the help document to fix this issue:
CC desktop lists applications as "Up to Date" when not installed
Regards,
Sheena
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