I downloaded an update and now no browsers work -- not firefox nor explorer.

i opened firefox and it told me to wait a few moments while it updated. when it finished updating the page said i should download to the latest version, and i did. after the d/l was complete, it said it installed correctly and from that point on, neither firefox nor internet explorer work, but the internet connection is fine because other applications work (such as instant messaging). i am on a friends computer right now. please help. thank you

After a Firefox upgrade/update, your firewall may not recognize that new version and will not allow access to the internet; that is your firewall doing its job. You may need to
#close Firefox (Firefox button > Exit or File > Exit)
#remove permissions for Firefox from your firewall's programs list
#restart Firefox
#allow your firewall to detect the new version and give the permissions needed by your firewall for Firefox to access the internet.
See --> [http://support.mozilla.com/en-US/kb/Cannot+connect+after+upgrading+Firefox Cannot connect after upgrading Firefox]<br />
See --> [https://support.mozilla.com/en-US/kb/Firewalls#w_configuring-firewalls Firewalls-Configuring firewalls]
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