I downloaded and installed Illustrator CS6 in Feb, 2014. Now, when I try to open the program it is asking me to sign in for a trial use. What happened to my software and how can I reinstall it?

CS6 or Creative Cloud Reverts to Trial Mode
http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

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I have been using Elements 12 without a problem for 9 months. Now when I try to open the program, I get an error message "Adobe Photoshop Elements 12 quit unexpectedly" and it will not open at all. What can I do to open the program?

I have been using Elements 12 without a problem for 9 months. Now when I try to open the program, I get an error message "Adobe Photoshop Elements 12 quit unexpectedly" and it will not open at all. What can I do to open the program?

Thank you for responding. Nothing actually worked! After reading the posts online, I called Apple. They indicated they have seen problems with some software after their upgrades. The technician was able to fix the problem on my computer remotely, but I have no clue what he did! But, it was definitely related to their recent upgrade to my computer.

After downloading software for 123Cheese Photobook (Australia), when I try to open the program, i get: "Initialization error... Could not create the application support directory 'Macintosh HD:Library:Application Support:123 Cheese:'. Please help.

After downloading software for 123Cheese Photobook (Australia), when I try to open the program, i get: "Initialization error... Could not create the application support directory 'Macintosh HD:Library:Application Support:123 Cheese:'. Please help. The MacBook Pro is one day old.
Thanks

Hi, Im am also having this same problem,same message, trying to make a photobook with a non-refundable voucher. my Macbook pro is like 2 months old and im up to date with all of my updates.
What ended up happening with this problem for you because, Ive emailed cheese123 3 times and they haven't replied???
Can you help me? Thanx

How can I convert .pdf file to .doc using the free adobe reader app? when I try to convert the .pdf file it asks me to sign in. when I click on "sign in", I am taken to a service subscription page. So, no free conversions using free adobe reader app?

how can I convert .pdf file to .doc using the free adobe reader app? when I try to convert the .pdf file it asks me to sign in. when I click on "sign in", I am taken to a service subscription page. So, no free conversions using free adobe reader app?

As has been mentioned Adobe Reader cannot export PDF page content. Nor can it create PDF or manipulate PDF page content.
What you can do is use one of Adobe's online subscription services. Two provide for PDF to Word export.
There's ExportPDF and PDF Pack.
Be well...

I just purchased the 9.99 plan a month and when i try to open the Photoshop app it asks me to buy it again... Why is it asking me this?

I just purchased the 9.99 plan a month and when i try to open the Photoshop app it asks me to buy it again... Why is it asking me this?

Make sure you have signed in with correct email address
Sign in, Sign out | Creative Cloud desktop app
If it is correct, then check your hosts file entries once
Sign in, activation, or connection errors | CS5.5 and later

I have Lightroom 5 installed on my MacBook Air but when I try to open the program I receive the message "An error occurred when attempting to change modules". I uninstalled, emptied trash and re-installed but I continue to get the same message.

I have Lightroom 5 installed on my iMac which I downloaded (uploaded?) to my MacBook Air (via wi-fi) but unlike the iMac, I'm unable to use the program on the MacBook Air. When I open the program on the iMac and click 'file', (as people using the program would know) there are 21 options - import pics, export, etc, etc - however, in the version on the MacBook Air, opening 'file' gives me four options - New Catalogue, Open Catalogue, Page Setup and Printer - and with that comes the pop-up message "An error occurred when attempting to change modules". Any ideas please?

A forum thread from 3 years ago talking about LR 1.x which had this problem seems to need permissions fixed or new folders created with the corrected permissions. You might try doing a repair permissions for your user and/or run LR as an administrator user. I am a PC person so cannot tell you exactly how to do that.
https://forums.adobe.com/message/1457020

I'm running Windows 7.0 and have installed Adobe Digital Editions 3.0. When I try to open the downloaded acsm file, Windows Media Player tries to open it and can't. Why isn't Adobe DE opening the file? Thanks for help!

On another computer running Windows XP, when I try to open and acsm file with Adobe DE 3.0 I get an error box showing "Error! Check activation." Help!

I had the same problem.
Try this.
https://igppwiki.ucsd.edu/groups/publichelpwiki/wiki/a1538/Howto_Disable_Acrobat _as_the_Safari_PDF_Viewer.html

I have a newer computer and I am trying to install Acrobat 9 pro. when I try to open the program it will not let me complete set up because software does not have acrobat 9 in the drop down list.

Downloading, Installing, Setting Up

It sounds like you might be dealing with an upgrade situation where it is asking you to select the previous 'qualifying' version that you upgraded from. If that's the case then you will need to find the serial number for that older version as well.

This month I downloaded the newest version of PAGES. Now when I try to open the documents made with this program it says "You need a newer version of PAGES to open this document." I go to the App Store and says it has downloaded. What to do?

This month I downloaded the newest version of PAGES. The documents I have typed using this App will now not open and the message says-"You need a newer version of PAGES to open this document. Could anyone help me with this please. Thanks.

You have 2 versions of Pages on your Mac.
Pages 5.2.2 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Older versions of Pages 5 can not open files from later versions of Pages 5.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud and opened in a newer version of Pages is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed over 110 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
You can add the icon of the missing Pages on your Dock or open Pages from the Apple menu > Recent Items list.
Or you can archive Pages 5 so that it doesn't automatically open.
If you are unhappy about this review/rate Pages 5 in the App Store.
Peter

I downloaded photoshop and it appears on my orders but nothing happens when I try to open the program

i downloaded photoshop after using it as a trial and it appears on my orders under items with serial number but I cannot open application. Nothing happens when I try to start program. I click on photoshop elements and nothing happens

You say you downloaded it, but did you install it? Are you using windows or a mac? And is this PSE 13?

I have tried downloading about 10 times: every time I fail. When I try to open the the sitre - all I get is the ASK page and not Firefox and therefore cannot cd

Over the past 8 months I have had problems!
First a cannot send anything via Thunderbird so erased it because no-one solved the problem for me
I keep re-downloading Firefox and today again for the tenth time! The trouble is I do NOT get the Firefox start search page but a thing called ASK and it is of no value to me when I want to follow your instructions for Firefox!!!!!what on earth is going on?
I have Windows 2003 32-bit -I think this is what it says!-because it is easy ti use and I am satisfied with it! Is this relevant?
So help please because I heard your system is the best.
thank you
Dr Harold Fenton

If there is a problem with the about:home Home page then try to reset the search engine used on the about:home page.
Reset the browser.startup.homepage_override.mstone pref via the right-click context menu to the default on the about:config page and close and restart Firefox to restore the about:home page to its default.
* Open the <b>about:config</b> page via the location bar
* Type in the Filter bar: mstone
* Right-click the browser.startup.homepage_override.mstone line and select: Reset
* Close and restart Firefox
*http://kb.mozillazine.org/about:config

HT1866 i am on windows seven and my itunes was working fine but now when i try to open it it tells me that "itunes is on a locked disk or you do not have write permissions for this folder" please help me

im really stuck

In my case its a new computer the old one was stolen and the time machine disk did not work for a restore but did for copying the info to the new mac

I have a problem with my safari. I deleted then installed but now when i try to open the message below is displayed: Process:         Safari [264] Path:            /Applications/Safari.app/Contents/MacOS/Safari Identifier:      com.apple.Safari Version:

Process:         Safari [264]
Path:            /Applications/Safari.app/Contents/MacOS/Safari
Identifier:      com.apple.Safari
Version:         6.0.4 (7536.29.13)
Build Info:      WebBrowser-7536029013000000~1
Code Type:       X86-64 (Native)
Parent Process: launchd [123]
Date/Time:       2013-04-26 14:00:43.687 +0200
OS Version:      Mac OS X 10.7.5 (11G63)
Report Version: 9
Interval Since Last Report:          194465 sec
Crashes Since Last Report:           46
Per-App Crashes Since Last Report:   45
Anonymous UUID:                      E2A3C96F-BC33-4EAD-BC34-18C714228A60
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts
Referenced from: /System/Library/StagedFrameworks/Safari/Safari.framework/Safari
Reason: image not found
Binary Images:
       0x10fdf9000 -        0x10fdf9fff com.apple.Safari (6.0.4 - 7536.29.13) <48D345F9-0B52-349A-AF27-07ECB0C24CE8> /Applications/Safari.app/Contents/MacOS/Safari
       0x10fdfd000 -        0x110304fff com.apple.Safari.framework (8536 - 8536.29.13) <8AB54860-C5A0-3FC2-A486-DDD3151B0555> /System/Library/StagedFrameworks/Safari/Safari.framework/Safari
    0x7fff6f9f9000 -     0x7fff6fa2dbaf dyld (195.6 - ???) <C58DAD8A-4B00-3676-8637-93D6FDE73147> /usr/lib/dyld
    0x7fff8d9ec000 -     0x7fff8da19fe7 libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <6E5C8AC3-DBB7-31CB-BEB7-D6ED8E6DE0CE> /usr/lib/libSystem.B.dylib
Model: MacBookAir4,2, BootROM MBA41.0077.B0F, 2 processors, Intel Core i5, 1.7 GHz, 4 GB, SMC 1.73f66
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xE9), Broadcom BCM43xx 1.0 (5.106.198.19.22)
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM128C, 121,33 GB
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 3
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821f, 0xfa113000 / 7
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x024d, 0xfa120000 / 4
USB Device: FaceTime Camera (Built-in), apple_vendor_id, 0x850a, 0xfa200000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8404, 0xfd110000 / 3

This from the crash log
Dyld Error Message:
Library not loaded: /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts
Referenced from: /System/Library/StagedFrameworks/Safari/Safari.framework/Safari
indicates there is a missing library on your system. What problems were you having before that caused you to delete Safari? How did you delete it?
You're best bet in this case is to re-install the OS. While doing a re-install will not normally harm your user data having a good working backup in cases like this is essential.

I updated the latest version of iOS software on my Macbook Pro and now when I try to open up iPhoto it says that I need to update the latest version. But when I go to update, it says the latest version is unavailable to the U.S. I can't access photos

I updated the latest version of iOS software on my Macbook Pro and now when I try to open up iPhoto it says that I need to update the latest version. But when I go to update on iTunes, it says the latest version is unavailable to the U.S. I wouldn't mind leaving it be but I can't access any of my photos. What do I do?

stuckoncc wrote:
I updated the latest version of iOS software on my Macbook Pro
iOS is on iPhones and iPads.
Are you using an iPhone or iPad?

I have a big crossbar mark over my FF4 icon after I've installed and replaced FF3. When I try to open the software, I get "You can't open the application "Firefox" because it is not supported on this architecture." What's up with that?

I have a big crossbar mark over my FF4 icon after I've installed and replaced FF3. When I try to open the software, I get "You can't open the application "Firefox" because it is not supported on this architecture." What's up with that?

Firefox 4 requires at least OS X 10.5 and an Intel Mac. There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox
If you prefer, you can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html

I downloaded and installed Illustrator CS6 in Feb, 2014. Now, when I try to open the program it is asking me to sign in for a trial use. What happened to my software and how can I reinstall it?

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