I downloaded and installed Lion on an external hard drive using my laptop which is running Snow Leopard I have now decided that I want to install Lion on my Laptop, but when I go to the App store and click on my purchases it will not download
I downloaded and installed Lion on an external hard drive using my laptop which is running Snow Leopard I have now decided that I want to install Lion on my Laptop, but when I go to the App store and click on my purchases it will not download again
Thanks Dirk,
Tried your suggestion various ways but it had no effect the download button was still greyed out and the install button would not activate will keep trying to find a solution. I dont want to boot from the external hard drive that has Lion on mainly because it is a usb HD and the connection to my wireless modem slows the connection rate and downloading would take about ten hours
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My iPad II show I have apps to update but when I go to the App Store and the update tab it is blank and doesn't allow me to update anything
You can either wait it out or a work around has been found. In the app store click on the purchased tab. Your apps should come up and you can manually download each app (the apps that have updates will have banners on them)
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Just like the description above. Changed my Apple ID online and in the phone, but when I go to the App Store it asks for the password to the old ID. Then when I put the password in it says that it's incorrect.
Go to settings>store and make sure the new apple ID is logged in at the bottom of the page.
If not, log out of the old one and sign in with the new one. -
when i go to the apps store and open upgrades to download a user id shows up that i don't recognize how do i get rid of it
You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store could prompt you to update "Angry Birds" or "Twitter," but the hacked app could be "Final Cut Pro." Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
1. Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
2. In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
Other...
A sheet will drop down. In that sheet, select
Raw Query
as the criterion, then click OK or press return.
Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
3. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
4. At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
5. Quit and relaunch the App Store. Test.
If you find these instructions confusing, ask for an alternative method. -
I have tried to change my Apple ID and was successful but when I go to the App Store my Apple ID appears as the old one. I no longer have a password for it. Now I can't download anything. What do I do?
Your apps were purchased under the old ID, so they will have to be deleted and re-purchased/downloaded under your new one.
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I have just updated my i phone 4s with the new ios 6 software and most of my apps have disapeared when i got to the app store and search for an app i cant find i click on it and it says the app is installed. but i cant find it in my apps if i double click on it it opens. Any ideas?
Thanks PeteI have the same problem. Some of my purchased songs are missing also.
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I have face time installed on my iMac but when I go to the app store it doesn't show installed and has a.99c price. All other apps show installed. Is this an upgrade?
The first thing to do: Make a backup of your iPhoto Library. Don't update iPhoto without having a backup of your iPhoto library.
When I tried I received the following message This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.
This error message means, that you did not yet associate your copy of iPhoto (preinstalled on your Mac) with your AppleID by clicking the "accept" button at AppStore "Purchased" page.
First try to "Accept" iPhoto on the Purchased tab and try, if you then can update iphoto from the Updates tab.
Now check the "Purchased" tab. Is iPhoto among your Purchases to "Accept" or "Install"? Then accept and/or install.
If it is not possible, delete iPhoto from the Applications folder .
(don't empty the Trash).
If it is not among your Purchases, open the AppStore main tab, search for iPhoto using the Search field, and buy it from the AppStore. If you already owned any version of iPhoto '11, this purchase should be free, from earlier versions it may be a paid upgrade.
If all fails there is no help but contacting the App Store Support to sort out the AppleID. Use this link: http://www.apple.com/support/mac/app-store/contact/
I can delete the existing software and re-install but I don't want to lose all my photos.
Your photos are in your iPhoto Library in your Pictures folder and not in the iPhoto application. Just back up the iPhoto Library as a precaution, but reinstalling iPhoto will not delete your iPhoto Library. -
My instagram app icon on my iphone 4 is missing. When I go to the app store and try to reinstall it, it says open. When I search for it on my phone it can't find it? What should I do?
Make sure your phone is connected to the computer and iTunes is open
1. Visit Instagram.com from your computer web browser
2. Click "Download in the app store"
3. It will download and show up in your iTunes
4. Highlight and sync the app to your iPhone (note: it will not show up on your phone, even after it says syncing is complete).
5. In iTunes, select the Instagram icon and click "Remove" or "Uninstall"
6. Click Accept and Uninstall when it asks you to confirm as it will remove instagram and its data from your iPhone
7. Disconnect the phone from the computer
8. Manually reboot the phone after exiting all apps
9. Upon re-start, you will be able to access the app in the App Store, and install it -
My iPod has a glitch in the App Store. When I go to the App Store and click on updates then click on purchased it won't load up my purchased apps it says it is loading then it flashes black and goes to my home screen. How can I fix it??
Have you udated to iOS 6.0.1?
Otherwise
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
My backup external hard drive hasn't work since I insalled Snow Leopard. Bad:( I am still learning about my MAC and would just like to re-format the hard dive and set everything up again. I want to upgrade to Lion but can't untill I backup what I.
Read through the links here, calm down and take your time.
https://discussions.apple.com/community/notebooks/macbook_pro?view=documents -
i had to restore my iPad mini and when I go to the App Store to reload some of my apps it times out and doesnt reload them. Any suggestions?
Close the App Store app and reset your iPad.
Now close all apps. In order to close apps, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
In order to reset your iPad, hold down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple logo appears on the screen after which time you can release the buttons and let the iPad start up.
IF that didn't help, try turning WiFi off on your iPad in the Settings, restart the iPad, then turn Wifi on again. -
I have an Iphone 4, IOS version 6.1.3.
My app store badge is showing 2 updates, but when I go into my app store, it tells me all apps are up to date. I've tried several of the fixes that others have who have had simular issues, but so far, I havn't seen anyone who is having the issue of the app store saying the apps are up to date. (Most others are unable to load the app store or its just blank.)
Sometimes when I go into the app store the notification will go away, but its only temporary as it will come back again later. I've gone through my purchased list, and there are none that have update beside them. There are some that have a cloud, but all of those are ones I have deleted and do not wan
Unlike most users, I do not have a ton of apps. Probably less then 30, some of those are ones it came with. If this was a computer, I would think that there is something in the registry that is left over from one of the apps I deleted and its triggering the app store. IDK if it works like that on Iphones as I'm not really an expect. This is the only apple device I've ever owned and I got it used from a friend about 6 months ago. (It was cleared and restored before I bought it from her)
Everthing else seems to be working fine for the most part, except that it has been acting kinda slow and sometimes the browser and stuff doesn't load right the first try. (I only use wifi on it, as I don't use a cellular service with this Iphone)ATtempt to power off your device and power it back on, if that doesn't work reset all settings should resolve it for you
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HT1937 i have wifi but when i go to the app store on my ipad it say cant connect all the time
i need help try to connect my ipad to the app store and i also have wifi but for some reason it just want let me
Any errors occurring on the device?
When this occurs, are you able to use other apps that require Internet access? -
So I changed my Apple ID. Now on my Iphone I can't update things from the apps store or download new stuff. I went into settings and changed my ID there, but in the apps store it still shows up as my old ID. The apps store won't let me log on with the new one, as my old still shows up, and if I go back into settings and change it back to the old ID the password I had before no longer works. This ***** Apple. You just ruined my Iphone!!! My phone went from being cool to being junk since I am not unable to download or update apps...the coolest part of my phone. Someone help??? Please tell me how I can enjoy my phone and apps again...
Thank you for the response, but I ended up temporarily resetting my Apple ID... It was a pain, but it worked in the end.
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I'm borrowing a friend's iPod touch until I get another phone and I want to add some apps. I deleted all the apps that weren't needed and then I tried to add some of the apps that I need. I switched the Apple ID account on the iPod and the iCloud account to my own along with all the other apps (Facebook, Google+, Twitter, Instagram, Skype, mail, YouTube, etc.) When i go to the Apple app store and try and update or download a new app it still asks for the old password. How do I get it so when I try and download new stuff it asks for MY password?
It is showing updates because your machine is tied to the original purchase and will remain so until you wipe the drive.
As you purchased it used and the seller obviously did not do what he was supposed to do and that is erase the hard drive and reinstall the original system, you will run in to far more difficult problems when you need to reinstall for whatever reason. The new licensing requirements are that any mac is sold with the original OS - any OS or app obtained at the app store is NOT transferable and the buyer needs to purchase their own license. That means you will not be able to reinstall the OS.
At some point, you will need to try to get either the original install disks (from the seller or Apple) and wipe your drive and reinstall. Then you can download your own licensed copy of Mavericks and any apps you want.
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