I downloaded and paid for Photoshop Elements 13. I am unable to open the editor at all.
I downloaded, and paid for, Photoshop Elements 13. At first I was able to open the editor only when I made an adaption to the Task Manager Processes(at the recommendation of one of the forums) but now I am unable to open the editor at all.
Can you try opening Editor directly from the exe available at:
C:\Program Files\Adobe\Photoshop Elements 13\PhotoshopElementsEditor.exe
If it still does not open, are you seeing an error message when you try to open Editor?
Thanks,
Anwesha
Similar Messages
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My headline says it all. I would like to turn my Premiere Elements order into the combined Premiere and Photoshop Elements download offer. I have already paid for Premiere Elements but would like to take advantage of the combined offer for only another $40 or so. How do I do this?
I only downloaded and paid for the Premiere Elements package about two days ago.
Todd SauveTodd Sauve
Did you purchase Premiere Elements 13 from Adobe Direct? If so, are you within 30 days of that purchase? If the answer to both of those questions is Yes and it appears to be, then you should explore
Contact Adobe Chat clicking on the following link
Contact Customer Care
Premiere Elements
Membership, Account, Payment
Payments, Invoices, Orders
Chat Panel
If the link does not hold its set, then you will need to navigate to the Chat Panel using the above titles as guides.
Under the conditions mentioned at the beginning of this reply, I am speculating that Adobe should be able to give you your money back for the Premiere Elements 13, allowing you to purchase Photoshop Elements and Premiere Elements which are sold together, but are still really standalone products. How Adobe opts to do that is at its discretion.
Best wishes
ATR -
I have a new mac and would like to download my photoshop elements 12 to it I have the serial number but can not find where to get the download?
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
I paid for photoshop elements but i have no disk drive, how do i install it?
I paid for photoshop elements but i have no disk drive, how do i install it?
If you mean PSE 12, download the trial and enter your serial number into that.
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How are the .7z files used and installed for photoshop elements and premier elements?
How are the .7z files used and installed for photoshop elements and premier elements?
Hi,
You can try to extract them to a folder and then try to install using the setup file.
Or you can try to download the .exe file ( Small File ) for the software you have and then run the .exe file and it will start the installation. Both .exe and .7z file for the application should be in same location.
Download Photoshop Elements products | 9, 8, 7
Download Photoshop Elements products | 11, 10
Download Premiere Elements products | 11, 10
Download Premiere Elements products | 9
*** You can either download the .exe file from the above download links or you can also download both .exe (File 2 of 2) and .7z (File 1 of 2) from the above links. -
I downloaded and paid for an app on my ipad, how can I get it free on my iphone without using itunes as my laytop is broken. I cannot seem to find the purchase tab in app store? I am logged in using the same ID
First, the app must be universal...designed for both iPhone/iPad:
Tap App Store.
Make sure you're signed in with the same Apple ID used for the original purchase.
Tap Updates.
Tap Purchased on the resulting screen.
Locate the app in your Purchased tab.
Tap the download icon.
The app will begin downloading and you'll be taken back to your home screen. -
yesterday I downloaded (and paid for) Mountain lion, but got no install screens and OS is still 10.7.
How do I install it?Look in the Application's folder for Install OS X Mountain Lion. Double click to start the installer.
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I have installed and paid for photoshop but when I open it,it doesnt let me have the software it just keeps telling me about my trial that I had and that its expired, help
Have you tried resetting your iPod:
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears. -
I switched computers and have lost my previously downloaded and paid for music how do i get it back?
What do you mean it's lost? Did you actually put it on the new computer?
Simply installing iTunes and logging into your account does not cause content to magically appear. -
Not possible to download purchased license for Photoshop Elements 11 on PC with Windows 8
I've no idea what to do now. I bought a Photoshop Elements 11 license and started downloading the Akamai installer program. In the instructions it says that Akamai will start downloading Photoshop Elements automatically but it didn't. I then tried downloading the two separate files and put them in the same folder, but when I double-click the program file I just get the message that the filing part of Ph. El. 11 is missing and that I must put them both in the same folder.
I've had bad experience from trying to downloading Adobe products in the past using a laptop with Windows 7 and now, having paid a substantial amount of money (for me, at least) and not being able to download the product is extremely frustrating. Please, if anyone knows how to solve this problem, I'd be so grateful ...Hi Soracte,
Please try downloading the software from: http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us .
In case of any issue try the direct download: http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l .
Kindly follow the very important instructions before download.
Regards,
Romit Sinha -
Download Help Files for Photoshop Elements 11
How can I dowload the help file to my computer for photoshop elements 11
Hi corsairbill,
You can download the pdf help files for photoshop elements 11 from this page:
http://helpx.adobe.com/photoshop-elements.html
Right click on the pdf and choose Save Link As (may be different wording in your browser) -
Windows XP on Dell Dimension 4600. Updated Firefox to 4.0.1 successfully but Roboform didn't transfer. Help told me I needed to update Roboform. I did and paid for a new version(7.?)which was $9.95. Roboform wants more details but I can't tell what they want. I'm baffled and frustrated since all my passwords are hidden somewhere. Wish I'd never upgraded FF.
Nothing is working and I can't find the Roboform toolbar. Your lack of direct support is really irritating- a live chat at least would be helpful.
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Unable to download and activate Adobe Photoshop Elements 6 for Mac.
My old mac is being replaced with a new mac and unfortunately, it seems like I will have to repurchase the programs I was using.
I have a disc for Adobe Photoshop Elements 2.0, and purchased an upgrade years ago for Elements 6.0. The download for the version 6.0 is no longer available. I contacted support and they informed me that my only option was to purchase an upgrade.
It is very frustrating to me that I cannot continue to use the programs I was using on my old computer. Any suggestions?No, sorry. There was an Australian site that had the PSE 6 trial for a while, but that wouldn't help you either, since back then you couldn't enter a serial number into the trial version. If you didn't save your original installation media, I'm afraid you're stuck. Neither Adobe nor ProDesign make PSE 6 available as a download, probably since it would be more trouble for them than it's worth, since hardly anyone bought downloads back then and serial numbers from the disc version won't work in a download for PSE 6 and vice versa, so they'd have dozens of people complaining that there was something wrong.
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I need to download my already paid for photoshop element 13
I purchased a bundle deal of photoshop elements 13 and premier and lightroom 5 and downloaded them once successfully with adobe help then I ended up having to factory reset my computer and lost them and now I need to download them again. I went into my account at adobe and found my purchase and went to download and I got jscript the number 413 up in the left hand corner and a message saying the header is to large or something like that. I have started a photography business and this is not good for me just starting out. I need to get referred to other customers but I need these to do a fast turn around.
Hi Shona,
Requesting you to please visit my blog: Photoshop Elements (PSE) knowledge base.: Downloading Photoshop Elements - Latest and Older versions. and see if that resolves your problem.
~Surendra -
Hi all I needed to format my computer and so need to reinstall photoshop elements which I purchased online. The serial number is in my account but not the installation file to download.. so can't find file to install anywhere and the email address I received from adobe in first place is no longer in use it appears ([email protected])
Thanks,
MYou can download from here.
Choose the correct version what you have.
Photoshop Elements: 12 |11, 10 | 9,8,7
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