I downloaded audiobook from iTunes. It comes in 2 parts. Part one will not play, only part 2. When I tried to sync to ipod or iphone it prompted,"file could not be reaf from or written to".Can I fix this issue?

I just purchased and downloaded an audiobook from iTunes. I tried to sync it to iPhone 4 and iPod Classic but with both devices got a message"file could not be read from to written to".  Then I tried to play the audiobook in iTunes and realized that only part 2 of my 2 part download will play. Part 1 will not play. Is this why I got the message? Is there any way to get another try at downloading my audiobook I just paid $15 for??

Click the Shuffle button at bottom left of iTunes window so the crossed arrows are not blue.

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