I downloaded PDF to I books, went back to store now the screen is blank, cannot see library

I downloaded PDF to iBooks, tried to back to store and the screen went blank . Cannot see or access iBook library .

Quit the iBooks app completely and reset your iPad.
To close an app, drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to iBooks the app then swipe "up" on the app preview thumbnail to close it.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

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My ipad has a message that i cloud needs to be backed up . but now the screen is frozen

my ipad has a message that icloud needs to be backed up. but now the screen is frozen

Try a reset:
Hold the Sleep and Home button down until you see the Apple logo.

Purchased iPhoto for 14.00 but it didn't download. went back to store as instructed, it asks me to purchase it??

purchased iPhoto for 14.00 but it didn't download. went back to store as instructed, it asks me to purchase it??

Try downloading it from your Purchases list.

HT201269 I backed up my 3GS using iTunes. I then restored the file to my new 4GS. Then I synced the apps onto the 4GS. Then I downloaded 2 custom ringtones, and attempted to sync them onto the 4GS, but it says "This Library is already synced with another

I backed up my 3GS using iTunes. I then restored the file to my new 4GS. Then I synced the apps onto the 4GS. Then I downloaded 2 custom ringtones, and attempted to sync them onto the 4GS, but it says "This Library is already synced with another phone, and if you try to sync, you will lose all of the information on the iPhone." I am a Windows user. This Sync process is VERY confusing.

How can I possibly get these two new ringtones onto the iPhone without wiping out everything else on the phone? This Sync process is nuts.
I have Backed Up the phone twice. Why would iTunes try to wipe out the phone?

TS3274 Hi I have a 1st generation iPad 64Gb, my problem is when I am surfing the Internet or trying to read a magazine that I have bought and downloaded, the iPad closes down the app and the screen goes blank and then back to the home page. Any ideas?

Hi I have a 1st generation iPad 64Gb, my problem is when I am surfing the Internet or trying to read a magazine that I have bought and downloaded, the iPad closes down the app and the screen goes blank and then back to the home page. Any ideas?

Hi Fayed11,
Welcome to Apple Support Communities.
You may find this article useful for troubleshooting any apps on your iPad that aren't behaving as expected:
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/ts1702
Have a great day,
Jeremy

I Just received the update to iTunes, when I I look at the screen I do not see the normal icons. When I select movies I do not get the new downloads unless i select the list in the sub file. How do I get backto the old method of seeing and using iTunes??

I Just received the update to iTunes, when I I look at the screen I do not see the normal icons. When I select movies I do not get the new downloads unless I select the list in the sub file. How do I get back to the old method of seeing and using iTunes??

I can tell you that this is some of the absolutely worst customer service I have ever dealt with. I found out from a store employee that when they are really busy with calls, they have third party companies taking overflow calls. One of those companies is Xerox. What can a Xerox call center rep possibly be able to authorize on a Verizon account? I'm Sure there is a ton of misinformation out there due to this. They don't note the accounts properly or so everyone can see them. I have been transferred before and have asked if they work for Verizon or a third party also and was refused an answer so, apparently they aren't required to disclose that information. I spent a long time in the store on my last visit and it's not just customers that get the runaround. It happens to the store employees as well and it's beyond frustrating.

Downloaded Mt Lion Yesterday and my Tool bar has disappeared. I can still access the individual tools but cannot see my header. I used 'help' and did what it suggested. slected 'hide tool bar' and then 'show toolbar'. I also restarted etc.

Downloaded Mt Lion Yesterday and my Tool bar has disappeared. I can still access the individual tools but cannot see my header. I used 'help' and did what it suggested. slected 'hide tool bar' and then 'show toolbar'. I also restarted etc.

Good point BDAqua, the Escape key helps get me back to reality in Lion.
While I've only dabbled around a little in Lion since it's release (I upgraded a 10.6 Clone to Lion on one of my FireWire Drives) now I'm currently downloading Mountain Lion (to upgrade a Clone of that Lion Clone) so that now I can continue to move forward in madness.
P.S. Trust me, I'm not laughing.

TS3297 After downloading the latest version of iTunes, the store will not load. It appears as if it has loaded, but the screen remains blank.

After downloading the latest version of iTunes, the store will not load. It appears as if it has loaded, but the screen remains blank.

I have the same problem and have been fighting with it for several days. I think the last thing that I did before this happened was to let Quicktime update itself. When I open itunes and click on store, the connecting bar gets halfway and then stops. That leaves me with the white store page, if I leave it alone for a bit, I see words as in names of singers and but no pictures.
I have ran the diagnostics and see no problems at all, no event logs in windows, no errors at all. I've un-installed itunes and re-installed but no change. I'm using Norton 360 from comcast. I have windows 7 pro 64 bit. Also, the help in itunes doesn't display.
I put in a ticket with apple and the response I got back basically told me to do what I've already done. I created a new user and have the same issue.
Any help at all will be very much appreciated. I think this started August. 8, 2011.
thanks so much for reading

I downloaded os 5 in my 4 g iPhone and now the calendar and contacts freeze or don't open at all

I downloaded OS 5 on my 4 G iphone and now the calendar and contacts freezes or doesn't open at all.

Same issue! Tired the "phone reset" + "reset sync history" no joy. When I dock the phone i get "I-tunes was unable to load data class information from sync services. Reconnect or try again later"
Backed up before updating to OS 5, but I-tunes dosent seem to have saved any of the data. Tried the "restore" but it didn't work getting a (-50) error what a MESS!!!
Luckly I have my contacts backed up but I can't add them back or anything to the phone via I-tunes, even drag and drop a song for example will not work. The "sync" button is ghosted out.
Now I have a very expensive phone that can do F**K all
Any ideas???

My iPad mini would not connect in order to download an update, I decided to go to original settings, the screen is frozen showing the apple logo and nothing else, it will not respond.

My new iPad mini would not download an update bnor allow access to app store downloads etc, I decided to revert to original factory settings, the screen is now frozen, showing only the Apple logo in white on a black background, it is now frozen, what can I do?

Try a Reset...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
1) Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
2) If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/ht4097
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download

My iPhone 4s acts like I need to plug in to iTunes and I got an error message saying it failed to download update and now the screen won't go away. USB port end on phone with arrow pointing to iTunes...

My iPhone 4s acts like I need to plug in to iTunes and I got an error message saying it failed to download update and now the screen won't go away. USB port end on phone with arrow pointing to iTunes...

Now iTunes will not recognize my phone as a device...

I downloaded a Trial version of Adobe Acrobat XI. Now the trial has runout and I've signed up for a subscription. However, my software still needs a serial number. How can I get a serial number for the installed software?

I downloaded a Trial version of Adobe Acrobat XI. Now the trial has runout and I've signed up for a subscription. However, my software still needs a serial number. How can I get a serial number for the installed software?

There is no serial number and you don't need one. What you need for a subscription is to SIGN IN within Acrobat, so it knows the subscriptions you own.

My Kids we on my 24 in iMac. Now the screen is "Zoomed in" and I can get it to go back to nomal for an application/desktop etc. The monitor is set at correct resolution. Help!

My Kids were on my 24 in iMac. Now the screen is "Zoomed in" and I can't get it to go back to normal. Tried resetting resolution, rebooting in safe mode.
Help!
Thanks.

Tap the top of the mouse with two fingers.
To turn off this feature, Un check the "smart Zoom" box

I accidently "x" off the download of firefox 4 before it had finished and now the home page doesn't work, i tried redownloading firefox but that didn't work is there a way i can resume the download?

I accidently "x" off the download of firefox 4 before it had finished and now the home page doesn't work. it loads but then wont let me search from it? i tried redownloading firefox but that didn't work is there a way i can resume the previous download?

Your More system details list show that you run the latest Firefox 4.0.1 version.<br />
You can check that via Help > About Firefox and on the Help > Troubleshooting Information page.
A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.
See:
* https://support.mozilla.com/kb/Server+not+found
* https://support.mozilla.com/kb/Firewalls
If you posted from another computer then download the full version and uninstall the currently installed version.
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

I cannot get Adobe ExportPDF to work. The screen is blank when I click on Select PDF files to Export. I use windows 7.

I cannot get Adobe ExportPDF to work. The screen is blank when I click on Select PDF files to Export. I use windows 7. I also tried to export a document directly from Adobe Reader using the tool, but it gave me an error message. Any suggestions?

Hi,
Try to use different browser.
Would it be possible for you to send me the document so that i can take a look at my end?
You can email me at:[email protected]
Regards,
Florence

I downloaded PDF to I books, went back to store now the screen is blank, cannot see library

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