I downloaded photoshop and it appears on my orders but nothing happens when I try to open the program
i downloaded photoshop after using it as a trial and it appears on my orders under items with serial number but I cannot open application. Nothing happens when I try to start program. I click on photoshop elements and nothing happens
You say you downloaded it, but did you install it? Are you using windows or a mac? And is this PSE 13?
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I downloaded and installed Illustrator CS6 in Feb, 2014. Now, when I try to open the program it is asking me to sign in for a trial use. What happened to my software and how can I reinstall it?
CS6 or Creative Cloud Reverts to Trial Mode
http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html -
Downloading, Installing, Setting Up
It sounds like you might be dealing with an upgrade situation where it is asking you to select the previous 'qualifying' version that you upgraded from. If that's the case then you will need to find the serial number for that older version as well.
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I have been using Elements 12 without a problem for 9 months. Now when I try to open the program, I get an error message "Adobe Photoshop Elements 12 quit unexpectedly" and it will not open at all. What can I do to open the program?
Thank you for responding. Nothing actually worked! After reading the posts online, I called Apple. They indicated they have seen problems with some software after their upgrades. The technician was able to fix the problem on my computer remotely, but I have no clue what he did! But, it was definitely related to their recent upgrade to my computer.
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ThanksHi, Im am also having this same problem,same message, trying to make a photobook with a non-refundable voucher. my Macbook pro is like 2 months old and im up to date with all of my updates.
What ended up happening with this problem for you because, Ive emailed cheese123 3 times and they haven't replied???
Can you help me? Thanx -
How do I save and import my bookmarks from another hard drive? When I try to open the installed Firefox on the old drive, it (obviously) opens a browser from the new main drive, free of bookmarks. Is there a way I can save the bookmarks on the old drive without opening a browser?
The guts of my computer were rearranged and I got a new main hard drive. My old one is still in there and I can get stuff from it, but when I go to the Mozilla folder on the old one, I can't figure out if there's anything I can do to get all my bookmarks from that drive to my new one, where Firefox is newly installed.If you open Firefox then Firefox will always use the default profile folder as found via profiles.ini on your system drive.
You either need to import the file in your current default profile or copy the file to your current profile folder while Firefox is closed.
Firefox 3 stores the bookmarks and the browser history in [http://kb.mozillazine.org/places.sqlite places.sqlite] and no longer creates an HTML backup by default.
There are also (five) JSON backups in the bookmarkbackups folder within the Firefox profile folder.
You can either copy the file places.sqlite to your [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] or import the most recent JSON backup from the bookmarkbackups folder of that old profile.
See:
http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox
http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
See http://kb.mozillazine.org/Profile_folder_-_Firefox
"Application Data" in XP/Win2K and "AppData" in Vista/Windows 7 are hidden folders.
See http://kb.mozillazine.org/Show_hidden_files_and_folders
Go to: Control Panel > Folder Options > "View" tab > under "Hidden files and folders", select "Show hidden files and folders".
You may want to un-check the box "Hide extensions for known file types" to see the file extensions of all files. -
Ok, new to this forum. I pad 2 FaceTime, new user.
Have list of favorites in the face time app, but when hit edit at top of list, red circles appear, but nothing happens when touch delete,
The delete red oval appears for fraction of second.
This has to be software issue???
ThxClick the Home button
Then double click the home button again
Hold your finger on the Phone App until it wiggles
Click the minus button
Reopen the App and try again -
please help I downloaded Digital Editions to use e-book and when I got to open I get an error message
It says file could not be opened because it was either not a supported type or it was damaged. I have already had the file resent and in talking to the American Medical Association (purchased from their site) it appears when I go to open the file it is in Adobe Reader and I do not see an option to move it to Adobe Digital Editions,
Kathy Harlan
<mailto:[email protected]> [email protected]
Cell: 214-850-6427 -
On another computer running Windows XP, when I try to open and acsm file with Adobe DE 3.0 I get an error box showing "Error! Check activation." Help!
I had the same problem.
Try this.
https://igppwiki.ucsd.edu/groups/publichelpwiki/wiki/a1538/Howto_Disable_Acrobat _as_the_Safari_PDF_Viewer.html -
I have Lightroom 5 installed on my iMac which I downloaded (uploaded?) to my MacBook Air (via wi-fi) but unlike the iMac, I'm unable to use the program on the MacBook Air. When I open the program on the iMac and click 'file', (as people using the program would know) there are 21 options - import pics, export, etc, etc - however, in the version on the MacBook Air, opening 'file' gives me four options - New Catalogue, Open Catalogue, Page Setup and Printer - and with that comes the pop-up message "An error occurred when attempting to change modules". Any ideas please?
A forum thread from 3 years ago talking about LR 1.x which had this problem seems to need permissions fixed or new folders created with the corrected permissions. You might try doing a repair permissions for your user and/or run LR as an administrator user. I am a PC person so cannot tell you exactly how to do that.
https://forums.adobe.com/message/1457020 -
I am having microphone trouble on my Mac Book Pro during face time. Others cannot hear me. Microphone symbol has a line through it but will not allow me to change from muted to unmuted. "Mute" under Video tab is greyed out and internal microphone is selected. System Preferences show that internal microphone is working. I have tried to restart computer, no difference. Does anyone have a suggestion?
When you have kernel panics, the pertinent information is in the panic report.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
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If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report.
I know the report is long, maybe several hundred lines. Please post all of it anyway. -
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Thanks
HalAllen, Thanks for answering. When I try this, I get nowhere:
In the Finder, click the Go menu and choose Home.
Open the Library folder and then the Preferences folder.
Remove the "com.apple.x.plist" file, where "x" should be replaced with the iLife application you are troubleshooting (for example, "com.apple.iphoto.plist" or "com.apple.imovie8.plist").
Remove receipts and reinstall iLife applications
I cant find either the Library or Preferences folders. Are they invisible and somewhere else?
I search with Spot Light for them, I also do not find them....
Advice?
Thanks,
Hal -
So I download photoshop cc (2014) and when I go to open the program, it gives me an error message and shuts the program down. It says," A problem cause the program to stop working correctly. Windows will close the program." Can someone help me please?
I've got the same issue and it affects all my adobe software. You are not alone as I have seen several postings looking for the answer to this help request.
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Jeanval have you tried a different web browser? For more information on how to download your purchased software please see http://helpx.adobe.com/creative-suite/kb/find-download-link.html.
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