I downloaded Skype onto my MacBook Pro with OS X Yosemite, now I'm getting redirected to Bing search engine, also, I'm getting pop up ads non stop! How do I get the pop ups removed?

Only download software from the developer's web site.
Please review the options below to determine which method is best to remove the Adware installed on your computer.
The Easy, safe, effective method:
http://www.adwaremedic.com/index.php
If you are comfortable doing manual file removals use the somewhat more difficult method:
http://support.apple.com/en-us/HT203987
Also read the articles below to be more prepared for the next time there is an issue on your computer.
https://discussions.apple.com/docs/DOC-7471
https://discussions.apple.com/docs/DOC-8071
http://www.thesafemac.com/tech-support-scam-pop-ups/

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I left a dvd in my macbook pro for a while and now my computer wont recognize that there is even a disk in there, nor will it eject it. how do i get the dvd out?

i left a dvd in my macbook pro for a while and now my computer wont recognize that there is even a disk in there, nor will it eject it. how do i get the dvd out?

Hold down the mouse button or trackpad clicker as you start up.
If no joy, restart and hold the Option key. This brings up the Startup Manager, which will draw an Icon for each bootable Volume. When all are drawn, the Eject key is "live".

Is it okay to download Skype onto my MacBook Pro?

I want to download Skype into my computer because my family doesn't have Apple computers. What are the risks of downloading it to my laptop?

There are no risks, in general. I use it all the time on my MBP and it works great. Just beware of who you are adding in your friend list and what information exchange you have with them (this can be said in general about using any internet messenger out there).
Enjoy your voice chat with your family!
Cheers.

HT1338 I updated my MacBook Pro with Mountain Lion and now it is starting slow and opening with some of the programs. How can I fix the problem?

I updated my MacBook Pro with Mountain Lion and now it is slow in starting up and loads a number of probrams. How can I fix the problem?

Have you tried starting in Safe Mode and see if the slowness still occurs?
Restart holding the "shift" key.
(Expect it to take longer to start this way because it runs a directory check first.)
If this works look in System Preferences > Users & Groups > Login items and delete any third party login items (-), you can always add them back with the (+). Also look in /Library/Startup Items. Nothing is put in that folder by default, so anything in there is yours.
Reboot normally and test.

I have a macbook pro with 10.6.8 on it but I need to do a clean re install and my CD is 10.4.6. Can I use the CD and then are my OS updates to 10.6.8 free?

I have a macbook pro with 10.6.8 on it but I need to do a clean re install and my CD is 10.4.6. Can I use the CD and then are my OS updates to 10.6.8 free?
Also can I use iMac OS install disks on a MacBookPro?

You will have to buy Snow Leopard:
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order. You also should find it at your local Apple retailers.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.

Is the new macbook pro with retina display available now in apple retail stores?

Is the new macbook pro with retina display available now in apple retail stores? im going to miami tomorrow and staying there till the 27 of june and I want to buy one but dont know were...

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Can I buy a book online via Kindle and download it onto my Macbook Pro and my I-phone 4s?

Can I buy a book online via Kindle and download it onto my Macbook Pro and my I-phone 4s?

Provided that you have Kindle software on all devices yes.

How can I download windows onto a MAcbook Pro if it is not even in the app store?

How can I download windows onto a macbook pro if it is not even offered at the app store?

tlynch58 wrote:
How can I download windows onto a macbook pro if it is not even offered at the app store?
Am I the only one that see's the walled garden horror in that statement?
Go to a Office type store or online and buy a copy of Windows 7 Home Basic, Home or Pro (whatever) and stick the 64bit DVD into the computer.
You'll have to first learn about Bootcamp if your going to want to dual boot, it's complex and a hassle, but gives full hardware performance.
https://www.apple.com/support/bootcamp/
Another way is to first install VMFusion, Parallels or VirtualBox and then install Windows into that, Windows runs like a file in a window on OS X. You can run Windows programs in that, but it's not as powerful as BootCamp method, but more convenient for most normal (non-hardware taxing) programs.

HT204053 I have downloaded Lion onto my MacBook Pro. My husband and I share a desktop. Can download Lion onto the desktop from my Apple ID without causing problems for my husband's Apple ID use.

I have downloaded Lion onto my MacBook Pro. My husband and I share a desktop. Can we download Lion onto the desktop from my Apple ID without causing problems for my husband's Apple ID use?

Yes. In the future, however, only you will be able to update Lion because it will now require your Apple ID.

Help get rid of Bing search engine from macbook pro os 10.7.5

Help me get rid of Bing search engine from macbook pro os 10.7.5
fmartn67

You installed the "Genieo/InstallMac" rootkit. The product is a fraud, and the developer knowingly distributes an uninstaller that doesn't work. I suggest the tedious procedure below to disable Genieo. This procedure may leave a few small files behind, but it will permanently deactivate the rootkit (as long as you never reinstall it.)
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data. You must know how to restore from a backup even if the system becomes unbootable. If you don't know how to do that, or if you don't have any backups, stop here and ask for guidance.
Step 1
In the Applications folder, there may (or may not) be an application named "Genieo". Genieo may be partially installed even if this item is absent. If it's present, select it and open the Finder Info window. If it shows that the Version is less than 2.0, download and install the current version from the genieo.com website. This may seem paradoxical, since the goal is to remove it, but you'll be saving yourself some trouble as well as the risk of putting the system in an unusable state.
There should be another application in the same folder named "Uninstall Genieo". After updating Genieo, if necessary, launch "Uninstall Genieo" and follow the prompts to remove the "newspaper-style home page." Restart the computer.
This step does not completely inactivate Genieo.
Step 2
Don't take this step unless you completed Step 1, including the restart, without any error messages. If you didn't find the Genieo application, or if you couldn't complete Step 1 for any reason, stop here and ask for instructions.
Triple-click anywhere in the line below on this page to select it:
/Library/Frameworks/GenieoExtra.framework
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.
If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder should open with an item named "GenieoExtra.framework" selected. Move that item to the Trash. You'll be prompted for your administrator password. Move each of these items to the Trash in the same way:
/Library/LaunchAgents/com.genieo.completer.update.plist
/Library/LaunchAgents/com.genieo.engine.plist
/Library/LaunchAgents/com.genieoinnovation.macextension.plist
/Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist
/Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client
/usr/lib/libgenkit.dylib
/usr/lib/libgenkitsa.dylib
/usr/lib/libimckit.dylib
/usr/lib/libimckitsa.dylib
~/Library/Application Support/com.genieoinnovation.Installer
~/Library/LaunchAgents/com.genieo.completer.download.plist
~/Library/LaunchAgents/com.genieo.completer.update.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those listed above, move them as well. There's no need to restart after each one. Some of these items will be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
Restart and empty the Trash. Don't try to empty the Trash until you have restarted.
Step 3
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including ones called "Genieo" or "Omnibar," and any that have the word "Spigot" or "InstallMac" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Your web browser(s) should now be working, and you should be able to reset the home page and search engine. If not, stop here and post your results.
Make sure you don't repeat the mistake that led you to install this software. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad has a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the Genieo developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight is inexcusable and has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
Finally, be forewarned that when Genieo is mentioned on this site, the perpetrator of the scam sometimes shows up under the name "Genieo support." He will tell you to run the provided uninstaller, while lying about what it does. As he knows and intends, the uninstaller does not completely remove the malware.

Have macbook pro with OS X yosemite 10.10.1 that i need step by step procedures to clean so I can give it to someone else, need help

have macbook pro with OS X yosemite 10.10.1 that i need step by step procedures to clean so I can give it to someone else, need help

Before you sell or give away your computer, in addition to the steps listed in this support article, take these steps:
1. Run Apple Diagnostics or the Apple Hardware Test. The buyer will do this (or he should), and you don't want to be surprised by the results.
2. Reset the PRAM and the SMC, which might contain personal information.
3. If you set a firmware password, remove it by running Firmware Password Utility in Recovery mode.
4. If you activated FileVault in OS X 10.7 or later, turn it off.
5. If you use Boot Camp, the partition must be deleted.
6. If you created any other data partitions on the internal drive, remove them in Disk Utility.
7. If the machine has an internal hard drive, erase the one remaining data partition with the option to zero out data. An SSD doesn't need to be zeroed.
You can't legally or practically transfer any software downloaded from the Mac App Store to the new owner of the machine, even if it was free. That includes OS X, so if you upgraded to OS X 10.7 or later, you must reinstall an older OS, either from the installation media, if applicable, or by starting up in Internet Recovery mode (option-command-R at the startup chime.) If you installed from physical media, deliver those to the new owner.
If you're selling the machine, or donating it in working order, and it originally shipped with OS X 10.4 or 10.5, then you have the option of installing either from the discs that came with it or from a retail Snow Leopard disc (which you must then transfer to the buyer.) The buyer should understand that if he doesn't get the original discs from you, he won't get the bundled iLife applications or the Apple Hardware Test. Replacements for the original discs can be ordered from Apple.
The new owner will have to redownload any software that came from the App Store, including OS X upgrades, under his or her Apple ID. If you ever updated the bundled iLife applications (Garage Band, iMovie, and iPhoto) through the App Store, you can't transfer those either. The buyer will have to purchase them.
Remove the machine from your list of registered products. If it's still covered by an AppleCare Protection Plan, transfer the coverage to the new owner by following the instructions in the AppleCare Terms and Conditions (under the heading "Transfer of Plan.")

I have a MacBook Pro OS X v10.6.8, when I turn on it stay searching. Also I need the software.

I have a MacBook Pro OS X v10.6.8, when I turn on it stay searching. Also I need the software, I lose mine.
Tengo una MacBook Pro OS X v10.6.8, cuando la prendo se queda en la primera pantalla gris, pensando. Ademas perdi el software de ella. Que puedo hacer al respecto?

If you are asking about how to get the 2 discs that came with your mac..you need to call Apple and give them the serial number associated with your mac and they will send them to you for a fee (I dont know how much it costs)

I recently upgraded my Macbook Pro with OS X and now my HP printer won't work. Can anyone help?

I recently upgraded my Macbook Pro with OS X and now my HP printer won't work. Can anyone help?

Visit HP's support site to see about downloading an updated driver. Or you can check at support.apple.com/downloads/ for new HP printer drivers package.

I have a macbook pro with mountain lion and now so I can not synchronize my outlook calendar office 2011 for mac with ical and, therefore, with icloude. Can anyone help?

I have a macbook pro with mountain lion and now so I can not synchronize my outlook calendar office 2011 for mac with ical and, therefore, with icloude. Can anyone help?

http://support.apple.com/kb/HT5922
If you want to mirror your desktop, see:
http://support.apple.com/kb/HT5404
Regards.

Loading CS5 Master Collection onto new Macbook Pro with no DVD drive

I have a complete, legitimate, registered version of CS5 Master Collection. I also have a new Macbook Pro with no DVD drive. I have lost the disk, but have the box and confirmation email when I registered the product, with the key code. This product cost alot of money and I really need to get it onto my new machine. Can I do this without having the additional cost of a new DVD drive? I already paid for and own the software with keys so it's not like I'm trying to bend anything or do it for free. Any advice would be appreciated thank you.

Download the CS5 Master Collection trial version from
http://prodesigntools.com/all-adobe-cs5-direct-download-links.html
You must follow the Very Important Instructions on that page first otherwise the links will not work.
Launch the trial and enter your serial number to license it.

I downloaded Skype onto my MacBook Pro with OS X Yosemite, now I'm getting redirected to Bing search engine, also, I'm getting pop up ads non stop! How do I get the pop ups removed?

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