I downloaded the 64 bit version of Photoshop and I need the 32 bit and I cannot download it

I downloaded the 64 bit version and it says my computer cannot support that. Dealing with your layers of customer service is frustrating and at this point I am going to shop the credit card payment for this product. I want my money back.

here's the 32 bit installer, 2014 release of Photoshop CC: Separate 32-bit/64-bit installation
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Similar Messages

  • How do I download the 32bit version of Photoshop CC instead of the 64bit?

    I have a 64bit OS but I'm wanting to download the 32bit version of Photoshop CC instead of the 64bit version. Can anybody direct me as to where or how I can get the 32bit version instead? Thanks so much for your help in advance.

    Hi Sarahbear,
    Please click on below given to download Photoshop CC 32 bit version:
    Adobe - Photoshop : For Windows : 2014 release of Adobe Photoshop CC (Windows 32bit)
    For More Info:
    2014 release of Photoshop CC: Separate 32-bit/64-bit installation
    Thanks & Regards,
    Sanjeeta

  • How do I get the trial version for Photoshop CS6 extended from the Creative Cloud Trial

    Hello ...
    Plz I wanted to downlad the trial version of Photoshop CS6 Extended and I followed this link
    http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop&loc=en_us
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    Then the adobe application manager has been installed and the photoshop CS6 started to be installed automaticaaly and after it done , I found it the standard version not the Extended ... So how and where can I get the Extended version for both 32 bit and 64 bit?
    Your prompt reply is highly appreciated
    Thank you ....

    So if you download the trial from the trial page at http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop you get Photoshop CS6 Extended.  When you then remove the trial and reinstall from the Adobe Application Manager with your trial Creative Cloud you only see the Standard version?
    If this is so you can try reviewing your installation logs by following the steps listed in Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.  Although your 30 day trial has already begun.  I would recommend for now you just remove the installation and install from the trial page so that you can try the extended features.

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    http://support.apple.com/kb/HT2519
    See your purchase history in the iTunes Store
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  • I purchased the Windows version of Adobe Acrobat but needed the latest Mac version. Please help.

    I just purchased the month to month subscription of Adobe Acrobat, standard edition and realized it was the Windows version vs the latest mac version. I need to know how to exchange my purchase for the latest Mac version. 
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    Hi Krtougas,
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    Order product | Platform, language swap
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    I accidentally purchased Abode CS for Windows, I need it for Mac - can someone help me please?

    You have 30 days to return or exchange your purchase.
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    800-833-6687
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  • Photoshop downloaded, but will not install. I've turned off firewall, but install is frozen. What to do next.      Error code 6...?    Say I need to download 64 bit version of photoshop.

    DOwnloaded PS13.  Will not install. Freezes at 2 percent. Error code 6. Says I need to download 64 bit version. What do you suggest next.  I'm not computer literate.

    Download 64 bit version of photoshop elementes 13 from below link and try to install it'
    Download Photoshop Elements products | 13, 12, 11, 10

  • How do I download the english version of Photoshop?

    How do I download the english version of Photoshop, I keep getting the Swedish version. So far the support be really bad. Need direct support, not this forum or FAQ pages.

    If you have Creative Cloud, just change the Application Language to English in the Desktop App, then English will be available for install.
    When the Install is finished, go into Preferences > Interface > UI Language and English should be in the drop-down menu. Change and restart PS.
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  • Downloaded The trial version of Photoshop Elements

    Downloaded The trial version of Photoshop Elements 11, but the trial botton can not be used. States trial is over without me using the trial version.

    Nothing you can do:
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  • I downloaded the 32 bit version of photoshop cc 2014. When trying to install I get the message that installer failed to initialize and that this could be due to a missing file. Has anybody a solution ?

    I downloaded the 32 bit version of photoshop cc 2014. When trying to install I get the message that installer failed to initialize and that this could be due to a missing file. Has anybody a solution>?

    Did you unzip the entire contents of the download zip file onto your hard drive before running the installer?  You need to do that.
    I have installed it myself and it went in just fine.
    -Noel

  • I have a problem with installing PS13 as I get an error message "This installer does not support installation on a 64-Bit Windows operating system. Please download the 64-Bit version of Photoshop Elements." how do i do this?

    i have a problem with installing PS13 as I get an error message "This installer does not support installation on a 64-Bit Windows operating system. Please download the 64-Bit version of Photoshop Elements." how do i do this

    Try downloading the trial. It ought to detect that you have a 64-bit system.
    You aren't using Vista, are you? PSE 13 requires at least win 7 and I think a few folks with vista have gotten a similar error message on trying to install it.

  • Unable to install photoshop elements 13 on new computer.  Error message is:  This installer does not support installation on a 64-Bit windows operating system.  Please download the 64-Bit version of photoshop elements.  How do I do this?

    Unable to install photoshop elements 13 on new computer (Windows 8.1 OS).  Error message is:  This installer does not support installation on a 64-Bit windows operating system.  Please download the 64-Bit version of photoshop elements.  How do I do this?

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  • I am unable to install photoshop elements13 due to an error. it shows no error code but does say - This installer does not support installation on a 64-Bit Windows operating system. Please download the 64-Bit version of Photoshop Elements.

    i am unable to install photoshop elements13 due to an error. it shows no error code but does say - This installer does not support installation on a 64-Bit Windows operating system. Please download the 64-Bit version of Photoshop Elements.

    download the 64bit installer,
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.7| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Finding photoshop CC 64 bit version. I can only see the 32 bit in my downloader

    finding photoshop CC 64 bit version. I can only see the 32 bit in my downloader
    where is it?

    it doesn't offer a choice. maybe it installs both, but the only one that's showing in the Programs list is the 32-bit.
    I've worked out how to fix the problems I had - here's what I had to do:
    manually find the .exe in the 64-bit Programs directory and create a shortcut to that
    hack the registry so that CC is recognised as a valid "open with" program (by manually editing 'CS6' to 'CC' according to some instructions I found on another site)
    delete CS6
    then install my plug-ins, manually.
    The whole process is way messier than it needs to be, and none of this is documented on the Adobe site.

  • I have just downloaded a trial version of Photoshop Elements onto my Mac Book Pro (10.9.4) and attempted to use Elements on an existing Photoshop file.  I did not see the Elements option in my filter menu and need assistance

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    I'm sorry but it's very hard to understand what you mean. What filter menu? In which program? Do you mean you're trying to use PSE as an external editor with some other asset management program? Which one?

  • I am using Windows 7 Home Premium 64-bit OS.  I've never had this problem before... today I opened iTunes and it prompted me to download the newest version.  I use iTunes all the time and have updated it multiple times with no issues.  During the installa

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    Hi lustyln,
    I'm having a little trouble understanding all of what you are trying to explain. From what I can tell, it sounds like your PC has a lot of software problems and you want to know what is supposed to be there and what isn't.
    For reference, here are your product specifications:
    http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01893242&lc=en&product=4043282
    To get your PC software back to how it was when it was first purchased, run a system recovery:
    http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01867418&lc=en&product=4043282
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    ...an HP employee just trying to help where I can, but not speaking on behalf of HP.

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