I downloaded the latest version of iTunes and now ALL of my songs sounf d like skipping records. How do I get rid of this or completely remove the new version that I downloaded???
I booted up my computer and opened up my usual shortcuts. I got a message from iTunes that a new version was available and would I like to download it. I clicked on "yes". It took over 1/2 hour to download and now ALL of my songs sound like a skipping record or like they are tripping over themselves. I uninstalled the ITunes and tried reinstalling my old version. I've tried EVERYTHING I could think of to get my old version back but everytime I go through the download process I get a message saying that - the file "iTunes Library.itl "cannot be read because it was created by a newer version of iTunes. I was finally able to download a version that will open but it has the same "skipping" problem. How do I stop/fix this or COMPLETELY get rid of this version of iTunes and re-download what I had??? I'm REALLY distressed. Jim
Usually, the exclamation mark tells you that the song was not where the program expected to find it. It may also mean that there was an error with the file itself.
If you click on the exclamation mark, it may give you a reason. You can also double click the file to make it play. If the file is not found, it will tell you. Just follow the prompts to look for the song again. It will ask you if you want to look for the other missing songs in the same folder. You can do it, but unfortunately, the last few updates have made the program blind to the songs that are there and you sometimes have to do the same process for each song.
If neither of these help, I would suggest starting from scratch and reinstalling iTunes. I have had to do that before. Do your best to back up the library and such first.
Sometimes a computer will rename a hard disk (Windows) and all the songs on that disk will be gone to iTunes because it will think it's looking in the right place. It can't recognize that the hard disk or partition has been renamed.
I know that this is a podcast, but the principle is the same. A dialogue box should pop up to tell you just what the problem is.
I hope this helps!
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