I downloaded the new itunes and now it won't run. Any suggestions?, I downloaded the new itunes and now it won't run. Any suggestions?

I downloaded the new itunes July 20 and now itunes will not open (or run). I have downloaded a couple times and still it won't open. Any suggestions?

Hello evelyn35,
The following article can help restore iTunes' connection to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen

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TS1369 I fractured the screen on my iPhone 4, 2+ years old and the latest when bought so I bought a new phone but I can not get my previous purchases to download to itunes that were there 2 weeks ago. Changed apple id once and now it shows up when downloa

I bought a brand new iPhone 4 as soon as it came out which was 2010 I think. No problems until two weeks ago. I fractured the screen on it so I am slowly losiong some functions like charge, touch screen ability and need to activate my new iPhone but I am having trouble with iTunes showing my full song library. I have 554 plus songs but some that will not update or download,. Two weeks ago is when this all began. I used to have a different apple ID but changed it after a few months for security reasons. Now when I try to observe my itunes library it only shows the most recent songs I have purchased,35. Not all, and there are still songs that it states it can not download because my computer is not authorized, I authorize it and it says it is already authorized. Then it gives me the old apple ID from years ago and I change it back to my new one, but this only causes it to do it over and over. I called apple and they said all kinds of mean things that my son or husband had been using my ID or account, of which is impossible because all purchases have to be password protected and I get warnings if anyone attempts to access. Also, their ID's are not my old one. Their libraries have none of my music. I do not home share but I thought that iTunes says you can use the music for households if you homeshare so I do not know why the person was so abusive but I am frustrated. So, any ideas? I was instructed to install icloud and did and it seems to me to be the culprit so I bought the stupid iCloud sharing manage,$25 yearly so that it automatically downloads your full library but no luck, still only shows the purchases I recently made with my gift card. This was suggested by the apple care expert. Can not update my phone until backed up, can not change phones until updated and backed up.

I know it sounds weird, and that is the reason I posted my question. Because my case is not like all the ones I've found online and it's confusing. I added a screen capture of my itunes with my old iphone (the one that houses my playlists) connected to it.
My playlists "ARE" in my iphone 4s. They are still there even though they do not show up when I plug in to itunes in my computer.
When connecting my phone to itunes on my macbook, the playlists do not appear anywhere in itunes. I have found my connected iphone icon, I have clicked on the arrow next to it and it does pull up the standard lists that come with the iphone/itunes: Music, Movies, TV shows, books. That's it! below that is "Genius" and below "Geniuns" is "PLAYLISTS" but the only playlist of mine that shows there is one that I created several years back titled "90's music" and that one I created it on my computer, not my phone. Under "90's music" there are also other standard playlists that itunes automatically adds.
Does anyone else have this issue or know how to get around this. I am starting to think that I am going to have to recreate these lists on my computer

On my old iTunes sofwear iTune store would not open. I uninstalled iTunes and downloaded the new updates and installed it. Now I get a message that said " The file iTunes Libary.itl" cannot be read becouse it was created by a newer version of iTunes.

On my old iTunes sofwear iTune store would not open. I uninstalled iTunes and downloaded the new updates and installed it. Now I get a message that said " The file iTunes Libary.itl" cannot be read becouse it was created by a newer version of iTunes.I did everything it said to do inarticle HT1923 Removing and reinstalling iTunes, Quick Time, and other sofware components for Windows Vista or Windows 7. Now what?

Unless you've recently attempted to downgrade iTunes this is probably a sign of a corrupt library file. See Empty/corrupt library after upgrade/crash.
tt2

I cannot open iTunes. I get a message that says "The file iTunes library.itl cannot be read because it was created by a newer version of iTunes. Would you like to download iTunes now?" I downloaded it and it and I continue to get the same message. How

I cannot open iTunes. I get a message that says "The file iTunes library.itl cannot be read because it was created by a newer version of iTunes. Would you like to download iTunes now?"
I downloaded it and it and I continue to get the same message.
How do I fix this? Thanks, Dee

Upgrade iTunes to the latest version. It should be 10.5.3.

Downloaded the newest version of itunes and now I can't access any of my libraries. It says The file iTunes Library.itl cannot be read because it was created by a newer version of itunes. Any help??? I have checked my entire computer!!!!!!

Downloaded the newest version of itunes and now I can't access any of my library. It says The file iTunes Library.itl cannot be read because it was created by a newer version of iTunes. Anybody know what to do?????

I got that Exact message... I think I updated my version of iTunes and it worked correctly.
Hope this helps...

I just updated and downloaded the new version of iTunes. I then downloaded some music and now the music won't play on my iPod or in my iTunes. The tracks play for a few seconds and then skip to the next track

I just downloaded and updated the newest version of iTunes. After updating I downloaded some new music and synced the iPod. The music doesn't play. It'll play about 30 seconds of the song and then skip automatically to the next song. I restarted the iPod. I restored it. It still didn't work. Then I tried listening to the music from my laptop straight from iTunes...and it's still doing it.
How do I fix it?

I'm assuming the tracks that won't play copy/are displayed with exclamation marks. This happens if the files are no longer where iTunes expects to find them. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2

TS1627 I cannot open iTunes. This is the message I get: "The file iTunes library .itl cannot be read because it was created by a newer version of iTunes. Would you like to download iTunes now?" I did a download and it is up to date, but still won't open

I cannot open iTunes. This is the message I get: "The file iTunes library .itl cannot be read because it was created by a newer version of iTunes. Would you like to download iTunes now?" I did a download and it is up to date, but still won't open. HELP

See Empty/corrupt iTunes library after upgrade/crash.
tt2

Error message: itunes library .itl cannot be read because it was created by a newer version. I downloaded and in stalled the latest version of itunes and it did not help. What now?

error message: itunes library .itl cannot be read because it was created by a newer version. I downloaded and in stalled the latest version of itunes and it did not help. What now?

Perhaps check to see if you're accidentally running two different versions of iTunes. There's some information on troubleshooting that in the Opening iTunes section of the following document:
Troubleshooting iTunes installation on Mac OS X

Got an iMac and used migration tool (PC to Mac). When I try iTunes i get The file "iTunes Library.itl" cannot be read because it was created by a newer version.... download iTunes now? but i have it already???

I just got an iMac and used migration tool (PC to Mac). When I try to then open iTunes i get the message
<The file "iTunes Library.itl" cannot be read because it was created by a newer version.... download iTunes now?>
...but i have it already downloaded, when I press download now, it tells me I already have it, but it still won't let me open iTunes???

Unless you've tried to install an older version of iTunes that message likely indicates a corrupt library file. See Empty/corrupt library after upgrade/crash...
tt2

I have a new computer and downloaded the latest version of itunes.I now need to authorise my computer but cannot find the bar that contains " store windows help" any suggestions please?

i have a new computer and downloaded the latest version of itunes.I now need to authorise my computer but cannot find the bar that contains " store windows help" any suggestions please?

Press Alt or Ctrl+B.
tt2

TS1717 Help me, please. I uninstalled old iTunes because of troubleshootings. I have downloaded and installed new one. Now it says: The file "iTunes Liberary.itl" cannot be read because it was created by a newer version of iTunes." What can I do?

Help me, please. I uninstalled old iTunes because of troubleshootings. I have downloaded and installed new one. Now it says: The file "iTunes Liberary.itl" cannot be read because it was created by a newer version of iTunes." What can I do?

Hello Bebyida,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
http://www.apple.com/itunes/download/
Best of luck,
Mario

I had to manually download the new version of itunes.. via tools, it gave me 4 items to download and i did not download all 4 compenants. Does anyone know how to get back to the pop up that contains tools so i can redownlaod all of them.

I lost my old iphone and have a new 5s.. i need to sync to itunes. i had to donwload manually via tools but i didnt download all four files. now when i plug my phone into itunes it says there is an error bc i didnt download all the files. so when i go into itunes now and check for updates it says its up to date. the problem is with the phone support file i didnt download.
Does anyone know how to get back to the pop up that has the music player update and itunes update bc this is the only place i have seen "tools" to be able to manually update all four files....
***IF i completely uninstall itunes and reinstall will it still have all my songs, photos, apps etc... bc i need to sync my new phone to get all my stuff back

this is a follow up from the profane post earlier....
i have done this twice in two other posts..
here is my problem.. i started off trying to update itunes, it failed twice and said i needed to install manually via tools.
the only place to get to tools is the pop up box that appears when you click check for updates.. if there is an available update then the pop up shows up with the quick time and itunes files to download. so i finally figured that out. i clicked on tools and manual update, four files were saved to a file. Apple mobile device support, another one similar, itunes, and another one i cant remember. I only downloaded the itunes file seeing as though thats all i needed to accomplish in the first place.
so then i restarted my computer bc you need to reboot and then reopen itunes for update to take effect. once i have itunes back open i plugged in my new 5s which i am trying to sync to my computer to get all my stuff back bc i lost my previous phone over the weekend.. once i plugged the phone in an error stating i needed to unistall the apple mobile device support and itunes and then reinstall. well i dont know where those files were originally stored on my computer AND since my itunes was updated, just not the other 3 associated files, when i click check for updates it says its up to date and then pop up containing the quick time and itunes does not pop up thus i cant get back to the tools tab to manually save the 4 files again.
so i was just going to uninstall itunes all together and then i thought well what happens if it erases all my photos apps songs etc... which would defeat the whole purpose in the first place of me trying to sync my new phone to get all my stuff back.
so i literally have no idea what to do at this point.. if you have read this you are probably just as confused as me...

I backed up my phone on a friends computer because I did not have a computer at the time. I now have a new phone and live in a different state. He emailed me my back up and after downloading it i opened it in iZip. How do I get it on my phone?

I had an iPhone 5 and a friend of mine broke the screen to the point where I couldnt simply replace it. I had to get a new phone. Before doing this, I backed my phone up on my friend's computer because that is where I had been getting all of my music because I didn't have a computer at the time. I now live in another state and I finally replaced my iPhone. my friend emailed me my backup, and I downloaded it. I didn't have an app that could display the download so I downloaded iZip because that was one of the ones the app store recommended. I now can see the file that my friend sent me, but what do I do from here to get it on my phone? I tried simply dragging the file into iTunes, but that didn't work. I am not very savvy with this stuff, please help. I have no music, photos, anything.

Depending on what kind of computer you have, you're gonna need to put that backup in the appropriate folder or itunes is not gonna be able to see it for you to use.

I wiped my ipod classic and then my computer crashed, so i no longer have the songs i purchsed from itunes on my ipod or computer! I have a new computer now with itunes installed, can I get the songs purchased previously from itunes somehow?

I wiped my ipod classic and then my computer crashed, so i no longer have the songs i purchsed from itunes on my ipod or computer! I have a new computer now with itunes installed, can I get the songs purchased previously from itunes somehow?

Yes, you can!(:
STEP 1: Open iTunes
STEP 2: Navigate to the "iTunes Store". It can be found under the "STORE" tab.
STEP 3: On the right side of the store there should be a "Quick Links" Section. Click on the "Purchased" link.
STEP 4: Navigate to the "Music" tab and click on "All Songs". Then at the bottom of the screen there will be a button that says "Download All". Click the button and your songs will be begin downloading!
NOTE: This will only work with songs that you bought from the iTunes store, if you imported them from a CD, you will have to do it again.
NOTE: You can also do this with Apps, Movies, TV Shows, and Books.
NOTE: You may have to sign in with your Apple ID to verify the download.
Hope this helped! Enjoy your music!(:

HT1349 I just purchased new PC with windows 8.1 and downloaded Itunes, but when I try to add my Music Library from the back up dvd's I created off my old computer it doesn't automatically start the back up process like it did before. How can I "restore"

I just purchased a new PC with windows 8.1 and downloaded new itunes, but when I try to "restore" my music library from the DVDS i made from my old pc it doesn't automatically restore my library as it used to. How do I restore my music library from DVDS?

Thanks but I already did read all of the help notes, which aren't very helpful for this. I did find out the problem- Apple.....they evidently changed one of the major upsides to their old software- being able to back up your entire library onto dvd's- so you can longer do that or restore from the dvds created from older versions of itunes. I suspect greed is at play in that Apple now wants you to pay $24.95 per year to use a "cloud" service where they back it up for you. I can buy a lifetime supply of back up dvds for one year's worth of cloud. So I am now looking into other music software as I am Appled-out. There is no reason for them to take away the back up portion of the software other than to sell you thrir cloud service. As we have already given them a ton of money for 5 Ipods and a bunch of music, I think we have contributed enough. Time to look to solutions outside of the Apple money tree. But thank you for reading and replying.

Was trying to update to latest version; i uninstall to download new version because it wasn't letting me update. Now it wouldn't open at all because "The file"iTunes.Library.itl"cannot be read because it was created by a newer version of iTunes".:( ?

I Was trying to update to the latest version; i uninstall to download new version because it wasn't letting me update. Now it wouldn't open at all because "The file"iTunes.Library.itl"cannot be read because it was created by a newer version of iTunes".:( How do i go back to last install or make this new version works?

Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2

I downloaded the new itunes and now it won't run. Any suggestions?, I downloaded the new itunes and now it won't run. Any suggestions?

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