I downloaded the new Pages and Numbers through my app store but when I open my old documents, it still tells me my 30 day trial is over. How do I get the computer to automatically recognize the new applications?

More information: I have a 3 year old MacBook and had been using "Microsoft for Mac" until last week when I took my MacBook in for some upgrades- including the operating system Lion. I have been unable to use the Word, Excel, etc. programs because they are not supported on the new operating system... and I already used my 30 day trial of iWork when we first purchased the computer. I decided to buy Pages and Numbers through the App Store icon. When I open the Pages and Numbers under my Applications, I can get them to work. However, when I open old documents saved on my computer, they go into the 'old' iWork messages of that my trial has expired. How do I get the computer to automatically recognize that I've purchased Pages and Numbers?

You need to delete the trial & then reinstall from the boxed DVD or the Mac App Store. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user.
Yvan Koenig has written an AppleScript that removes the files. You can find it on his box.com account in for_iWork'09 > other_iWork'09 items > uninstall iWork '09.zip.

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I've bought numbers & pages from the App Store but when I open either I'm being asked to use the iWork trial or buy it - Do I have to buy iWork too, and if so, why does the App Store leet you buy the apps separately if you need iWork in order to use them?

Any help would be appreciated!
Jim

Hi Jim,
Following Matt's instructions may be sufficient, but I'd recommend checking Yvan Koenig's post in this thread for a more thorough procedure.
Regards,
Barry

I had previously purchased the programs "Pages" and "Numbers" and they are on my iPhone and iPad I was told that the programs would automatically copy a version of itself for the iMac to be running them but I don't see it installed. How can I install them

I had previously purchased the programs "Pages" and "Numbers" and they are on my iPhone and iPad I was told that the programs would automatically copy a version of itself for the iMac to be running them but I don't see it installed. How can I install for free? I see that I could go to the apple store and purchase them again but I belibve that since I had already purchased them; I would get a free copy for my Imac. Do I got something confused here? Please help.

Whoever told you that was misinformed or lying. Those applications are sold separately for the iOS platform and the Mac platform.
Go to the Mac App Store to purchase Pages and Numbers for your Mac. They're $20 each. If you are running an older version of Mac OS X that can't use the Mac App Store, you can purchase install media from Apple.

I have just upgraded to the new OS X V. 10.10.3 but cannot access my iCloud Drive documents using the resident Pages and Numbers software on my MacBook Pro. Help needed.

I have just upgraded to the new OS X V. 10.10.3 but cannot access my iCloud Drive documents using the resident Pages and Numbers software on my MacBook Pro. Help is needed to access those documents using the resident software on my MacBook Pro rather than the Beta software on iCloud.com.

I have iCloud Drive set on the Finder sidebar and use that to open the Numbers Spreadsheet on iCloud.
OSX 10.10.3
Best.

How do i mail merge with the new Pages and Numbers?

How do I mail merge with the new Pages and Numbers?
On Pages 09 I have a document that draws variable data from a spreadsheet created in Numbers.
With the new Pages and Numbers program update, my links are lost and I am unable to see how to correct this.

Thanks Peter,
very disappointing.
My Pages 09 keeps opening in the new one.
I dont think they want me to be a loyal customer anymore.
They changed Final Cut Pro, so now I use Premier Pro
Aperture 3 has been left behind so now I moved to Lightroom 4.
And now Pages 5 does not have a vital component, so back to Word.
Sad day
Thanks again

My new downloaded apps won't open they are in the purchases section of my App Store but won't open?

My new downloaded apps won't open they are in the purchases section of my App Store but won't open?

Try:
Reset the iOS device (no data will be lost). Press and hold the Home and sleep/wake buttons until the Apple logo appears. See if the problem persists after the device reboots (it might take a while).
Download any free app, and then see if any of the other apps, after being re-downloaded, will open.
Good luck!

I bought a new laptop and can access my itunes library but when i try to add purchased playlist songs to my ipod message appears asking if I'm ok with erasing all other songs on the ipod. Help needed.

I bought a new laptop and can access my itunes library but when i try to add purchased playlist songs to my ipod message appears asking if I'm ok with erasing all other songs on the ipod. How do I add purchased playlist to ipod without erasing existing ipod playlists?

cujoftw wrote:
wow ... I get a headache just trying to read what you just said. I went and read how to migrate my library and found that you can only migrate purchased media.
No, you can easily migrate your entire library from one working compter to another.
If you fail to backup or migrate your library and find yourself with nothing but a new empty computer and a device full of content iTunes is designed to only recover the iTunes purchased content, however third party tools can help recover everything if needed.
tt2

I have installed adobe reader onto my Mac but when I open up an adobe pdf it tells me that i need to accept the end user license agreement, quite, and then open up a new browser but i have never seen the end user license agreement. What should I do in ord

I have installed adobe reader onto my Mac but when I open up an adobe pdf it tells me that i need to accept the end user license agreement, quite, and then open up a new browser but i have never seen the end user license agreement. What should I do in order to accept the end user license agreement even though it never pops up when i install adobe reader?

Make sure Readr is closed. Go to the Applications form, look for the Adobe Reader icon, double click on it, and follow the lead. Restart Reader when finished.

TS1702 I use iphone5, I see an app update on the app store. but when App store and click on the update tab, it doesn't show me which application to update.. just give me a blank page.!!!! what is the solution for this.!!!!

I use iphone5, I see an app update on the app store. but when App store and click on the update tab, it doesn't show me which application to update.. just gives me a blank page.!!!! I wouldn't able to know what app has to be updated, untill and unless i get check for each every app on the app store installed on my iphone... what is the solution for this.!!!! can any1 one help me out.!!!!

Cc2528 wrote:
The iTunes Store on my iPad is set up with all my music already. And at the very bottom it shows my apple Id username. The only place it shows the previous owners id is in the App Store...
You can probably change the ID in the "iTunes and App stores" settings on the iPad....click on the wrong account ID , select sign out, then log in with your own ID, I have not done this but I think it works.....
but I would be more inclined to to the factory reset and start afresh.

I have a new ipad and a iphone 5 which are under same Apple ID. I lso have a macbook that uses an older apple ID. How can I get the macbook to have same Apple ID as the other 2 devices

I have a new ipad and a iphone 5 which are under same Apple ID. I lso have a macbook that uses an older apple ID. How can I get the macbook to have same Apple ID as the other 2 devices

Have a read here...
https://discussions.apple.com/message/18409815?ac_cid=ha
And See Here...
How to Use Multiple iDevices with One Computer

I just upgraded to the latest software for my pages. When I opened an old document it stripped out all the images I had in my tables. How do I get them back

I just upgraded to the latest software for my pages. When I opened an old document it stripped out all the images I had in my tables. How do I get them back

Don't save. Close the documents.
Pages '09 should still be in your Applications/iWork folder.
Pages 5 will damage/alter older files, something Apple didn't tell its users.
Pages 5 is a severely stripped down version with over 90+ features removed.
We recommend trashing/archiving Pages 5 after Exporting any files you may have saved back to Pages '09.
Also rate/review Pages 5 in the App store.
Peter

I have updated to Lion OK. Do I need to download updates to Pages and Numbers as well?

I have updated to Lion OK. Do I need to download updates to Pages and Numbers as well?

Only if they show up in Software Update.

What on earth is the "click me" lego man on the home page and why doesn't it do something when I click?

What on earth is the "click me" lego man on the home page and why doesn't it do something when I click?

The Click Me logo is part of the Humble Mozilla Bundle promotion - once clicked you should be able to control the character with the "WASD", and "IJKL" keys.
Quoting '''the-edmeister''' from https://support.mozilla.org/en-US/questions/1025706
That Click Me game is part of the Humble Mozilla Bundle promotion on the default Home Page [about:home], that loads from the Mozilla servers in the "Brand Logo" (DIV) section of about:home. A feature that was first used in Firefox 29 [IIRC] just prior to the start of the Olympic Games.
Also, part of that promotion is addressed in the "Snippet" below the Search Container on the about:home page.
If you want to block the "Brand Logo" section (and the "snippet" below the Search container) from ever being seen again, you can install Stylish and this UserStyle. https://userstyles.org/styles/104673/about-home-hide-snippets-and-hide-brand-logo

I would like to get iMovie for my mac book pro I got it from the apps store but when i download it right at the end it says It will not download

I would like to get iMovie for my mac book pro I got it from the apps store but when i download it right at the end it says It will not download i need help i bought my mac used if that makes a difference

Hey hvs2340,
Thanks for the question. I understand that you are experiencing an issue downloading iMovie from the Mac App Store. The following resource may provide a solution:
Troubleshooting the Mac App Store
http://support.apple.com/kb/TS3624
Thanks,
Matt M.

I cannot get out of the French ITunes Store to get to the USA store. I did find the US flag on my IPad in I tunes at bottom of music page and switched to US flag !) but when I go back to trying to update my Apps I still get: you are in the French Store!!

I cannot get out of the French ITunes Store to get to the USA store. I did find the US flag on my IPad in I tunes at bottom of music page and switched to US flag !) but when I go back to trying to update my Apps I still get: you are in the French Store!! Aquavero

See > Change your iTunes Store country
Here > http://support.apple.com/kb/HT1311
Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region = Change Country / Region

I downloaded the new Pages and Numbers through my app store but when I open my old documents, it still tells me my 30 day trial is over. How do I get the computer to automatically recognize the new applications?

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