I downloaded the new version of iTunes and now it will not open.

Question

I opened my iTunes a day ago, and the "Download new version" came up.
I went and downloaded it and ever since iTunes will not open no matter what, I have tryed many ways to open it and it still wont open.
When I go to log off, shutdown, or restart my computer, it will not. I can only shut it down and I have to do it maunally. But if I wait around for it to shutdown, ect. a "Ending Program" annoucement comes up and has the iTunes icon, but for the name of the progrom it is only a bunch of little and big boxes.
I do not know what to do, I have unistalled iTunes and Quicktime, then installed it again and still nothing. I even tryed to do the "Repair" that comes up when you already have it installed and still nothing.
Can anyone help me? Or does anyone else have this problem?
hp   Windows XP  

Answer 1

hey peeps i got a possible answer to our prolems. i contacted apple support and this is what they gave me:
Using MSCONFIG to troubleshoot conflicts in Windows
In Windows, some background processes can cause issues for other programs and processes. These conflicts can prevent applications such as iTunes and QuickTime Player from working correctly, opening, or even installing. You might be able to resolve these conflicts by disabling some items using the System Configuration Utility (MSCONFIG) in Windows XP. This utility is not included with Windows 2000.
Important: Disabling third-party System Services and Startup Items can prevent some software or OEM hardware on your computer from working correctly. For example, this can affect the CD/DVD control buttons on portable computers.
1. On the Start menu, click Run. A Run window (command prompt) appears.
2. Type msconfig in the Open field and click OK. The System Configuration Utility opens.
3. Click the General tab.
4. Select the "Selective Startup" option.
5. Deselect the "Load Startup Items" checkbox.
6. Click the Startup tab.
7. Select the "iTunesHelper" and "qttask" checkboxes in the list.
8. Click the Services tab.
9. Make sure that "Hide All Microsoft Services" is selected.
10. Click Disable All.
11. Select the iPodService checkbox in the list.
12. Click OK.
13. Click Restart.
If following these steps resolves the issue, you may want to use the System Configuration Utility to turn on the third-party System Services and Startup Items one or a few at a time (restarting your computer after turning on the item or items) to identify which System Service or Startup Item is causing the conflict. You can turn all of them back on by selecting the Normal Startup option under the General tab of the System Configuration Utility window, but please note that this may cause the issue to recur.
Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple's recommendation or endorsement. Please contact the vendor for additional information.
DISCLAIMER
THE INFORMATION IN THIS DOCUMENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. APPLE DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. MOREOVER, APPLE COMPUTER, INC. DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE INFORMATION CONTAINED HEREIN IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE INFORMATION. YOUR SOLE REMEDY AGAINST APPLE FOR DISSATISFACTION WITH THE INFORMATION IS TO STOP USING THE INFORMATION.
Thank you,
Apple
now...it worked for me, and after i got iTunes to work i went back on the msconfig and i enabled all of the third party system services and start-up items so that all of my stuff worked again. read the dirctions carefully and thoroughly before using these directions. i was being helped by a professional and i am not taking responsibility if anyone does antyhing bad to their computer. my advice is you should set a system restore point before making all these changes.hope it works for ya guys!!!
Asus, AMD Athlon 1.7 ghz, 1 gb RAM Windows XP