I downloaded the S5 upgrade a week ago. Now, may notification LED will not work when phone is in 'mute' mode. It always did before. How do I fix this?

same thing happened to my S5. We're beyond frustrated.

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I downloaded the latest firefox 4 and updated my file, firefox 4 will not work with my version of Mac OS X, how do I get my old firefox back?

I downloaded the latest firefox 4 and updated my file, firefox 4 will not work with my version of Mac OS X, how do I get my old firefox back?

You can get Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html

I have an iPhone 4S I have done the recent update 6.1 and now my App Store is not working when I go into the feature tab I get an error " too many HTTP redirects" how do I fix this ? The other tabs are working and it is working on my iPad also

I am having a problem getting into the App Store on my iPhone since the recent update, I have a 4s and it appears the feature tab is not working. When I try to go into the feature tab in the App Store I get a message "too many HTTP redirects" ?... Does anyone now hoe to fix this issue, the other tabs are working okay and everything is working on my iPad ?

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

I have downloaded the os x10.9.2 and now my wireless printer will not connect even after doing all the things my brother printer said to do???

any suggestions on where I may find info on update problems?
suggestions on how to make my computer and printer begin talking to each other again....

Rosemary ...
Try resetting the print system > OS X Mavericks: Reset the printing system

Can not connect the iTunes Store, since the last update 2 weeks ago, iOS 6.1.2 has stopped working, help me, please ....

can not connect the iTunes Store, since the last update 2 weeks ago, iOS 6.1.2 has stopped working, help me, please ....

Ok, I am having literally identical issues with Marathon Max.
I try to connect, and it says, "Itunes could not connect to the itunes store, Make sure your network connection is active and try again." I have contacted my ISP, and they ran a full check, and sayed I should be able to connect to pretty much all websites. I did the whole "ipconfig" thing and that was no help. I also tried the "msconfig" thing, and it sayed it did not recognize it as any kind of command, internal or external command or operable program or batch file. Whats strange is I can connect from another computer just fine, but when offered to upgrade itunes I declined for fear of the same thing happpening. I am tempted to just upgrade it and thus demonstrate that itunes has a flaw in their upgrade. I will save this computers diagnostics, and the other one's too, before and after the upgrade. I look forward to sending more feedback regarding this matter

TA48312 I NEED TO UPGRADE FROM 10.5.8 TO USE MY ITUNES MATCH, WHAT DO I NEED TO DO TO DO THIS? I HAVE PAID FOR IT AND HAVE DONE ALL THE NECESSARY TASKS TO GET ICLOUD UP BUT MY ITUNES WILL NOT WORK?

I NEED TO UPGRADE FROM 10.5.8 TO USE MY ITUNES MATCH, WHAT DO I NEED TO DO TO DO THIS? I HAVE PAID FOR IT AND HAVE DONE ALL THE NECESSARY TASKS TO GET ICLOUD UP BUT MY ITUNES WILL NOT WORK?

jbrie8210 wrote:
I NEED TO UPGRADE FROM 10.5.8 ...
The first step in Upgrading... is to Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Other countries...
http://support.apple.com/kb/HE57
After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
Be sure to make a Backup of your Current System Before Upgrading...
Next...
Upgrade to Mountain Lion
With Regard to ML... Check here for compatibility of 3rd party Software you may be using... Also note that Rosetta is no longer supported in Lion and Mountain Lion...
http://roaringapps.com/apps:table
You should also consider more RAM... Get the Maximum you can for your Mac...
It is important to get the Correct and Matching RAM
See Here > OWC RAM > http://www.macsales.com
The above site also has videos on how to Install RAM should you need it...

Our service upgraded to 4g but now my Mac computer will not join the network, It sees the network but will not join

Our service just upgraded to 4g. Now my Mac computer will not join the network. It "sees" the network but will not "join"

Hi Hojo38,
That's not good! What happens when you attempt to make the connection? Do you receive an error message? What device is the computer making a connection to? Send details please.
Thanks,
PamelaF_VZW
Tweet us @vzwsupport

HT1725 Everytime I plug my phone into to sync, Itunes starts downloading the same rented movie over and over. I go in and delte it from my library but it does it again. How can I stop this from happening?

Everytime I plug my phone into to sync, Itunes starts downloading the same rented movie over and over. I go in and delte it from my library but it does it again. How can I stop this from happening?

The sort fields should generally be empty unless you've putting in custom values to sort solo artists by their surnames. You can apply common changes to thousands of tracks at once, just don't apply the wrong change because there is no undo.
It is a good idea to backup before undertaking large scale changes. See this backup tip for a suggested approach.
tt2
Message was edited by: turingtest2

After upgrading to maverick my epson WF-2540 scanner will not work. There are no upgrades showing so what do I do?

After I upgraded to Maverick my Epson WF-2504 scanner will not work. There is no software update showing necessary either. I have gone to the Epson website but it doesn't offer a download. It tells me to go to "software update" ??? Any suggestions?

Thanks Arthur,
I was hoping for a good bubble bursting, but I tried that HP "update" as soon as my printer stopped responding. I really really wanted my bubble popped.
One needs the Apple supplied driver for this work. It will not work because the driver to basically function on the updated Mavericks is not supplied by Apple Updates, so the HP driver that stops printing an extra page is rendered useless. I spent, wasted two days going back and forth between Support threads, HP chat and on the phone, through all the Mac channels where I was told that the 2011 HP was antique. HP said Apple had the drivers. So, they pointed a finger at one another with this unlucky customer caught in the crossfire. HP said Mac did it and Mac said HP did it. BOOM ! goes the guy in between who spent a good bit of money to have good equipment. What is wrong with expecting a printer to last beyond 3 years, or for a back up drive to last more than 3 years?
I do appreciate the attempt to help though. It was here in Discussions where I was guided to the gimp driver, drivers which in the past always worked when needed but in this case something wicked about Mavericks prevents it from working. No matter how many times HP says it works on their site all you have to do is try and then speak with customer service to find out that in a parellel universe this may logically hold. It does not hold here. If it were the case that by working in Lion it would work in Mavericks then there must be something wrong with me. But why, APPLE, is it that one day it works, do the update and then it does not when Lion was the previous OS? I did Everything, every single thing recommended by people who had good ideas and wanted to help but all too often the facts tell us nothing of the world. Facts are tools used to decieve, the world is where it works or does not work and in this case Mavericks has cost me close to $300. Probably not a big deal in some cases, but money is money. When it is gone it is gone.
I followed the complete uninstall, going into library and removing all HP, then restarting and lo and behold HP driver for 4500 not only was not present but along the way my 500gig back up drive died, as in dead, nothing.
Of course I will not buy another HP product. If you go to the list of drivers Mac says it carries the HP Officejet 4500 wireless may be present but is not carried by Apple. I have tried Apple update over and over. What I have done is wasted my time and money. In one fell update I lost a printer and a back up drive. No storms, no loss of electricity, no boogie men lurking, no malware, no gremlins, nothing but an innocent customer updating when Apple said "update". Sure it is serendipity that both my printer and back up drive died on the same day at the same time following the Mavericks update. Who am I but a loyal customer? I must be stupid because my equipment stopped responding after the update. It is not new that there are bugs and glitches following updates. I was a beta tester for OS X, it wiped my computer clean, but I understood, it was beta.
A friend told me the same about planned obsolescence in that since printers are cheap and ink is expensive they don't really care about customer satisfaction. Three years old is antique, out of date. We should and must all be angered by this hatred for the customer shown by manufacturers across the board. Blaming the customer is ridiculous and absurd but not unheard of, in fact it has become the rule of thumb from the other side. The customer is innocent. All we want is to buy premium equipment and to have it behave in a manner befitting the cost. I am an Apple user since 1994. I designed a restaurant on a 333 mhz black and white Mac. You know, the big floppy disc one. I am not new to Apple. Fiercely loyal for 20 years. This is the most angered I have been by the flippant attitude shown to us all.
Thank you for giving the links and hopeful advice. I tried them all when I first had the troubles. The good people in discussions, not the Apple plants, but the users, tried their best. I thought that by coming back later there would be updates and new links that would help. But no. Maybe one day. HP lost a customer, it means nothing to any of the manufacturers when a customer is ridiculed by their cynical attitude towards the customer. Maybe there will be someone else to come along here that has had similar experiences and found a way to fix. Used to be a gimp driver could do the trick. Used to be a way. I fear we lose control of our equipment more and more every day. This is not a rant. It is a somewhat sad expression of having been ripped off. Discussions here have helped in the past but the more things advance the less we matter. And as in the past when I was mad about an Apple failure a member sent a fix and I printed the fix for others to use in return. We help one another in the best of ways. Please spread the word, maybe there will be a fix to show up here sometime. I kissed my iOmega back up drive and the 500 gigs of writings, photos, backups and music goodbye, gone forever, poof! But the HP printer is still here on my desk. I don't want to give up hope.

HT4718 I recently upgrade my OS and now my MacBook Pro will not boot up

I recently upgrade my OS and now my MacBook Pro will not boot up

Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.
Reinstall Mountain Lion or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.

HT5634 i have upgraded to windows 8 but found out it will not work? How do I go back to windows 7?

i have upgraded to windows 8 but found out it will not work? How do I go back to windows 7?

Welcome to Apple Support Communities
You have to format your Windows volume and install Windows 7. First, insert the Windows 7 DVD and hold the C key while your computer is starting. Then, follow the steps and, at partitioning step, choose your Windows volume (it's the last volume listed in your display), choose Advanced options, and format it. Then, install Windows.
Finally, after installing it, install the Boot Camp support software > http://support.apple.com/kb/DL1630
Windows 8 is only compatible with some new computers. See > http://support.apple.com/kb/HT5634

When i open finder the windown is a completely blank grey box with the title "Window" as a header, and all my folders will not open when clicked

when i open finder the windown is a completely blank grey box with the title "Window" as a header, and all my folders will not open when c
the problem started when my computer screen broke from something falling on it, the screen was replaced but the people that fixed it for me told me there may be some hard disk issues when a problem like this happens, they ran their own checks and found nothing and i was given my laptop back, then when i tried to use it, i found this problem. everything else works fine.
i have shutdown and re-started my computer multiple times and i have also re-started finder multiple times, both having no effect
i have also done a few other things to find that my apple.com.finder.plist and apple.com.sidebar.plist are both missing, and are not re-creating themselves, i have found no way to bring them back either.
any help would be greatly appreciated, thanks

there is an app called daisydisk on mac app store which will help you see exactly where the memory is focused and consumed try using that app and see which folders are using more memory

The button on my Ipod Touch (the big one just below the screen) will not work when I press it. Nothing happens, when before it would wake my IPod out of sleep mode, and exit out of programs I was using. Now, no reactions. What should I do?

The button on my Ipod Touch (the big one just below the screen) will not work when I press it. Nothing happens, when before it would wake my IPod out of sleep mode, and exit out of programs I was using (ex. ITunes or Safari to main screen) . Now, no reactions. When I press the button, it appears to be more indented then it was before. What should I do? Do I need to get it fixed or replaced, or is this a problem I can fix on my own? Whatever it is, I really need some advice. Thanks in advance.

Try:
fix for Home button
iPhone Home Button Not Working or Unresponsive? Try This Fix
- If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
- If not under warranty Apple will exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
You can do it an an Apple store by:
Apple Retail Store - Genius Bar
or sent it in to Apple. See:
Apple - Support - iPod - Service FAQ
- There are third-party places like the following that will repair the Home button. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

My daughter down loaded the new 6.0 software and now her home button does not work. Tried reloading software and reset to original factory settings.

My daughter down loaded the new 6.0 software and now her home button does not work. Tried reseting to original settings and reset the operating software. Any ideas?

Try:
fix for Home button
Fix a broken, unresponsive or sticky iPhone Home Button
- If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
- If not under warranty Apple will exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
- There are third-party places like the following that will repair the Home button. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

TS1646 When I try to purchase a song, it will not let me use the gift card that I redeemed. It directs me to my billing info and says that my session has timed out. How can I fix this?

When I try to purchase a song, it will not let me use the gift card that I redeemed. It directs me to my billing info and says that my session has timed out. How can I fix this?

For some reason this worked for me. I went into my account and changed my first name, maybe it causes itunes to reset. What ever it does my itunes works now.

I downloaded the S5 upgrade a week ago. Now, may notification LED will not work when phone is in 'mute' mode. It always did before. How do I fix this?

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