I downloaded the same song twice is there anyway to get credit back for it

I downloaded the same song twice is there anyway to get credit back for it?

Try via this article:
How to report an issue with Your iTunes Store purchase

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Hi i keep downloading the same song twice on different things, these collections and regular albums are confusing...i lost all my media and trying to get it back and now 2 of the same song is up...why cant support be a little helpful?

is Apple going bankrupt again, they seem to not wanna be bothered, is there a way to EMAIL, im not into calling and it says my calls have expired....why cant Apple be a little helpful, im a little upset with them and wanna throw my ipod touch across the room - i dont want 2 of the same songs anymore, i dont wanna be charged twice these bands are making it very difficult to remember the last album i had this stuff on....i dont know my music anymore it keeps changing

Perhaps, if you stop ranting - and stop typing in capitals (which is regarded as shouting), then you may get somewhere. But since I'm so nice...
A good place to start for help is here, in these discussions and then proceed by explaining the probelm clearly.
Let's start by crossing out anything that isn't relevant:
is Apple going bankrupt again, they seem to not wanna be bothered, is there a way to EMAIL, im not into calling and it says my calls have expired....why cant Apple be a little helpful, im a little upset with them and wanna throw my ipod touch across the room - i dont want 2 of the same songs anymore, i dont wanna be charged twice these bands are making it very difficult to remember the last album i had this stuff on....i dont know my music anymore it keeps changing
So, are we to assume that a band you like, produce albums with songs on them that you already have, on other albums?
If so, that's down to the band, not Apple. The only answer to that is that you should check for yourself whether you already have a particular song and if you do, don't buy it again. However, you should also consider that buying the full album (with a song you don't want) may be cheaper than buying the individual songs that you do want.

If I can't find the start up disks, is there anyway to get iWork back after installing a new hard drive?

I had to install a new hard drive because my orginal one crashed. When I bought my macbook, iWork came pre-installed. Now with a new hard drive I would like iWork back on my computer, but can't find the start up disks, assuming I'd be able to do it that way. Is there anyway I can contact Apple and have them give me the iWork software?
(Overall, very upset about this since my macbook is only 2 years old and I lost everything. A friend of mine has been working on it for 3 weeks trying to recover some data.)

- Did you restore from a backup that contained the photos?
- The backup only contains photos in the iPod's Camera Roll album. It does not included photos synced to the iPod.
- All you can do is try restoring from backup again.

HT204053 my wife and i have seperate itunes accounts is there a way we can link our accounts to share songs so we dont have to pay for the same song twice?

When the first ipad came out i set it up and created an itunes account, since then she got an iphone and an ipad and everything was good. I had an android but wanted to try out the iphone. When i set it up ut jumpled all of our contacts, apps, and everythin. it was a mess.
Since, i purchased and ipad 2 and an iphone and to keep our stuff from combing i used a different computer and created an new apple ID for myself so our info wouldnt combine, I was wondering if i did the right thing or if i should have went about it a different way. I was going to see if there was a way when she purchased a song i could get it. I dont want to pay for the same song twice and only want to share songs. If i cant do this can i copy her library and paste it into my itunes??
Any help wouldl be greatly apprecieated we both have icloud set up but i cant figure out the best solution.

Welcome to the world of digital media. Your can't really transfer it. I don't know what the rules are about transferring to your spouse but I do know that in some cases when you die, your heirs cannot inherit your digital media. This is why there is still an advantage to buying the CD since the usage rights belong to whomever holds the physical media.
A possible workaround is to burn the songs to a music CD with yout account (tracks only without song titles) and then having your wife upload it as a regular music CD onto her account. It's been a while since i've done this so I'm not sure if it would work now.
Please note that I'm not advocating copyright and/or TOS violations. I'm only suggesting ways to copy music for your own personal use which has traditonally been permitted. I only did this because I wanted to convert iTunes songs to mp3 files so I could burn them onto a data CD for use in my car. It would make sense that since married couples are a joint entity, this would be personal use.
Also, I'm not a lawyer so don't take this as legal advice.

Itunes keeps downloading the same songs over and over again on a shared library

I have a share library on a NAS box, and until now, little problem. But now, iTunes keeps downloading the same songs etc, when I go to another PC, even though the library is shared between the other PC, is the same.
Plus, iTunes repeatably asks for my Password to log in, even though it is correct.
Share Library on NAS box, mapped drive paths to drive letters.
Keeps re-downloading songs and podcasts I all ready have on the NAS box, if I open iTunes on different computer.
This is new behaviour. Has not happend like this till today.
Keeps asking for my iTunes ID and Password, over and over again, evertime I run iTunes, or my iPod.
Thanks in advance.

Adriana,
If your .mac account is set to be type .mac (don't laugh, it can be set to be POP, or IMAP), it functions essentially like an IMAP. As a .mac, the Inbox is actually on the server, and when you display the Inbox, you are displaying everything on the server. Any downloading you observe is purely for purposes of display, according to what selections you have made in Mail Preferences. What you report seems perfectly normal, for a .mac account, and for an IMAP account.
Often an exchange account is also an IMAP account, and thus the behavior would seem normal for that type of account.
Again the Inbox is on the Server, and not on your Mac. Do not confuse this with selecting to Keep copies for Offline viewing -- those copies are refreshed from the server whenever you sign on.
Neither a .mac nor IMAP account folder will contain a MessageUidsAlreadyDownloaded file . However, your POP folder should have such a file or two, to control duplicate downloads of messages remaining on the server -- POP was originally designed to remove upon download, but now that many people use more than one computer, it is logical to sometimes leave messages on the server to be download onto other computers.
In the Finder, open Home/Library/Mail and look for a folder named to begin with POP and including the server and/or email address in the name. If there is not a POP folder, then the account has NOT been set up to be something other than POP. If there is a POP folder, it should contain the MessageUidsAlreadyDownloaded.
More info, please.
Ernie

How to download the same song(track) with different keys? iTunes seems to think I have already downloaded the song and will not download the song in a different key of the Demo Track

How to download the same song(track) with different keys? iTunes seems to think I have already dowloaded the song and will not let me download the song in a different key or the Demo.

Hello Jigz19,
It sounds like you are unable to play a couple of songs from your library becuase you get a message that the computer is unauthorized to play, but other content purchased that same day works without issue. I would verify that the affected songs were purchased with the same Apple ID first:
Recovering a forgotten iTunes Store account name
http://support.apple.com/kb/ht1920
Open iTunes
Highlight one of the items you have purchased (You can find your purchases in your Purchases playlist).
Choose File > Get Info.
Click the Summary tab.
The Account Name area will list the account used to purchase the item. Unless you have changed accounts, this is your iTunes Store account name.
If so, then delete the songs:
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Then re download them with this article:
Download past purchases
http://support.apple.com/kb/ht2519
Thank you for using Apple Support Communities.
All the best,
Sterling

TS1424 I downloaded a song that I purchased from the ITunes store, but the song does not play properly. How can I re-download the same song without having to purchase it a second time?

I downloaded a song that I purchased from the ITunes store, but the song does not play properly. How can I re-download the same song without having to purchase it a second time?

I could not find an option to "report a problem".
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

What if i accidentally purchased the same song twice?

i just purchased some songs with a gift card & just noticed that i've got the same song twice! not sure how it happened--it's happened before & i was wondering what to do about it....can you get the money back for that? thanks lots!

Hi, sarabette.
I would recommend reporting a problem with the purchase via the steps in the article below. You can either do this via the email invoice received or by accessing your purchase history.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
Cheers,
Jason H.

HT3702 Billed for the same song twice

I was billed for the same song twice. It shows in my music once. How do I get credit for this?

http://www.apple.com/support/contact/

Can you download the same film twice with the same itunes account

can you download the same film twice with the same itunes account

It depends upon which region you are in and the current policy of the copyright holder. Sometimes individual items are exemept even though repeat downloads are generally supported. Any purchased item could be removed from the store in future so you should really maintain your own backup.
See iTunes in the Cloud and iTunes Match Availability.
tt2

HT1329 My old computer crashed and I had to get a new one. I was unable to save anything from the old computer. Is there anyway to get my music from my Ipod to my new computer without having to start over with the old cd's again

My old computer crashed and I had to get a new one. I was unable to save anything from the old computer. Is there anyway to get my music from my Ipod to my new computer without having to start over with the old cd's again

Hello cheech07,
The following article contains directions that can help get you back on track with iTunes. I'd recommend picking up at 'Part 5' of the 'External drive' section.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
Cheers,
Allen

When i downloaded the lion front row dissapeared how do i get it back?

when i downloaded the lion front row dissapeared how do i get it back?

after I downloaded Mac Lion I lost...: Apple Support Communities
How do I restore front row application?: Apple Support Communities

I think I deleted my old iPhone profile is there anyway to get it back? Help?!

iPhone help anyone?? I just got my replacement iPhone and tried to sync it with my old iPhone 4 profile. It said it couldn't because it was an old operating system so I would have to set it up as a new iPhone first. Now my old iPhone with all messages, photos etc. has disappeared...is there anyway of getting it back??!! Also my new iPhone says it can't download the new software as the firmware is not compatible. I really don't want to have lost all my old iPhone information, please help!! My iCloud account is still set up to my old iPhone profile if that helps? Could it be that my old iPhone is blocked?

Firmware not compatible is often an indication that your iTunes isn't up to date. Update it to the latest version (10.6.3), then try updating your phone again. You can check to see if the backup of your old phone is still there by going to iTunes preferences and looking at the backups list on the Devices tab. If it isn't there then you can't get your old data back (unless you had backed up your old backup). If it is, then once your new phone is up to date right-click on the name of your phone on the left sidebar of iTunes and select Restore from Backup, choosing the backup of your old phone to restore to.
When you set up your new phone, sign into your existing iCloud account and go to Settings>iCloud and turn on syncing for contacts, calendars and your other iCloud backup and your iCloud data should be restored to your phone.

HT4946 please help me.......i forgot my encrypt iphone backup pasword ......now i cant backup my contacts...is there anyway to get password back.....unfortunately i dnt have back on icloud n i need my contacts back ...plz plz plz help me

please help me.......i forgot my encrypt iphone backup pasword ......now i cant backup my contacts...is there anyway to get password back.....unfortunately i dnt have back on icloud n i need my contacts back ...plz plz plz help me

What happened to your phone that you are trying to restore to a backup that is encrypted? If you have your contacts in iCloud, you can just turn iCloud back on when you get the phone working, if it isn't, and that will bring your contacts back. You won't need to do a restore from an iCloud backup if you were not doing an iCloud backup anyway. If you log into www.icloud.com and look at contacts, what do you see there?

Downloading the same app twice on the same iphone?

hi.....thanks for the help. I was wondering if there is anyway to install the same app twice on the same iphone. The app happens to be loseit.com which essentially is a calorie counter and I wanted the app twice...one for me and one for my wife. When you go to the app store it says already installed and wondered if there is a way to get around this to get it twice on my iphone. Thanks again.

As Tamra said, you can't have two of the same app on your iPhone. Perhaps LoseIt will allow you to use multiple accounts/users in the same app?

I downloaded the same song twice is there anyway to get credit back for it

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