I downloaded the updates, now Firefox won't load as it says I must close the other sites to install the updates, which I don't have. I can't disinstall and reload as the program won't close.

The automatic update came up and I downloaded them. When it came to reboot the computer a message comes up, can't install the updates, make sure all other firefox sited are closed. As there are no other firefox sites on my computer I click OK and the updates try to load ad infinitum. When I try to disinstall the program to download it again , I can't as the program updates won't install so I can't disinstall. What can I do to cancel the updates or re load the program?

Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can skip the step to create a new profile, that is not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

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HT4623 I have just updated my Iphone 4 and now can't get into my phone as it is asking for a passcode which I don't have. Can anyone help?

I have just updated my Iphone 4 and now I can't get into it as it is asking for a passcode which I don't have. Can anyone help?

Did you get this device 2nd hand?

Every time I install an update of itunes, I get an error message saying: "/System/Library/Extensions/WkClassicNotSeizeDriver.Kext" was not installed Correctly. Has any one had it? Can you help me?

Every time I install an update of itunes, I get an error message saying: "/System/Library/Extensions/WkClassicNotSeizeDriver.Kext" was not installed Correctly. Has any one had it? Can you help me?

Find out what that third party software the kext file belongs to and update or use the developers method to uninstall the third party software responsible for it.
I suspect it's a iTunes extension perhaps?
You also can use the manual method of Finder > Go > Computer and opening your drive, then your System/Library/Extensions folder and looking for the file and moving it out onto the desktop, you will need to be in Admin user and use your password, then reboot to clear the random access memory. However this method doesn't remove the parent program you still need to do that.
How to uninstall/install software on your Mac
The kext file wasn't loaded, so it's not running, but removing it from the Extensions folder or uninstalling what put it there will solve your notification problem as that's all it appears to be.

I lost my phone, I don't have internet on my phone and I need the serial number to track it

I lost my phone, I don't have internet on my phone and I need the serial number to track it.. I just have my number and the company service.. Is it possible to know it with my apple ID?

From Reporting a lost or stolen Apple product:
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Try that too.

Numbers 13 won't open my old files from Numbers 08 unless I first save them to 09 which I don't have. How can I resolve this?

I have been using Numbers 08 on my early 2008 Mac Pro 2.8Ghz, 8 core and have have 5 years of documents in that format. I skipped Numbers 09 and when Numbers 13 wasn't available free like Pages 13 and Aperture 3, presumably because they were the immediatly previous upgrades, I bought Numbers 13. However it will not open any of my older documents, saying first I have to save them in Numbers 09. How can I resolve this? Will I have to buy Numbers 09 to recover all my documents?

This would need to be posted in the Keynnote forum. Not the Macbook hardware questions forum.

HT202157 I have just went to use my airplay and it's now asking for a passcode which I don't have what can I do

I have just went to use my airplay and my airplay is asking for an apple passcode which I didn't set any suggestions

In the Airplay settings section on AppleTV there should be an option to enable/disable Airplay a password - basically used to stop someone hijacking someone else's AppleTV display unless they know the code.

I've tried updating iTunes for Windows but it won't work. I removed iTunes and downloaded the new version (10.6.1.7) but it won't load. It says it cannot removed the older version of iTunes.

I've tried updating iTunes for Windows but it won't work. I removed iTunes and downloaded the new version (10.6.1.7) but it won't load. It says it cannot removed the older version of iTunes.

It says it cannot removed the older version of iTunes.
Doublechecking before proceeding ... what's the precise text of that message, please? (There's a couple of different ones I can think of that you might be getting.)

My IPAD won't accept my wi-fi password. I have tried resetting all settings and network settings but still won't accept it. Can't download to new version of IOS either, says software update server could not be contacted.

my IPAD won't accept my wi-fi password. I have tried resetting all settings and network settings but still won't accept it. Can't download to new version of IOS either, says software update server could not be contacted.

Yes I have put in the correct password, its all numbers so can't get it wrong really.
It has connected before as has my iPod and that won't connect either. I have checked that they aren't on the blocked list of the wi fi. Managed to download the new version of iOS and that hasn't made a difference.
I have the wi fi plugged directly into the computer rather than the booster hub as the computer won't connect to it when its in the hub. I did get the iPad to connect to the internet when it twas in the hub but once I upgraded the iOS it won't accept the wifi password in the hub either.

Firefox has stopped working. It won't load any page, saying "The connection has timed out." I uninstalled it and reinstalled it, and still nothing. Any suggestions?

Firefox has stopped working. It won't load any page, saying "The connection has timed out." I uninstalled it and reinstalled it, and still nothing. Any suggestions?

Please see here: [[Error loading web sites#w_interrupted-or-reset-connection|Error loading web sites#w_interrupted-or-reset-connection]]

I upgraded my new iPad (iPad 3) to IOS 6 and everything went well except Siri won't launch apps. When asked say "launch Facebook" Siri responds with "it doesn't look like you have an app named Facebook" and I get the same results when trying to launch any

I upgraded my new iPad (iPad 3) to IOS 6 and everything went well except Siri won’t launch apps. When asked say “launch Facebook” Siri responds with “it doesn’t look like you have an app named Facebook” and I get the same results when trying to launch any app. Siri works for everything else it just won’t launch apps. Any ideas? Thanks.

I have this same problem... Seems like nobody else does. Siri won't launch any apps for me, including native apps.

I have both a MacBook Pro and macair but the pro won't let me in I think it something to do with hard disc or permissions as it says system profiler in utilities , if anyone could help I'd be very grateful

I have both a MacBook Pro and macair but the pro won't let me in I think it something to do with hard disc or permissions as it says system profiler in utilities , if anyone could help I'd be very grateful

Restart the MBP and immediately hold the option key down. Release the key when you see the Apple logo. The computer will boot and show you a screen with two hard drive icons.
Select Recovery and hit Return.
On the new screen, select Disk Utility and hit Return.
In DU do this:
In the list at the left, select the name of your hard drive. (Be sure to select the name that’s indented to the right in the list, not an item at the far left.)
Click First Aid.
If Disk Utility tells you the disk is about to fail, back it up and replace it. You can’t repair it.
Click Repair Disk.
When that is done, click Repair Permissions. Be patient!
When that is done, quit DU and restart in the usual way.

I have a JVC video camera and it records the video to a .mod format (which Apple devices don't support). I figured out how to get them to iPhoto using iMovie but I want to be able to get the videos on my iPad 2 but it won't let it sync. Any help?

I have a JVC video camera and it records the video to a .mod format (which Apple devices don't support). I figured out how to get them to iPhoto using iMovie but I want to be able to get the videos on my iPad 2 but it won't let it sync. Any help?

Thanks for that. Much more constructive than the last comment. It's only the restriction code I can't recall, not the access passcode. So I can currently access the device, just not age restricted content. Does that's make a difference? I also wondered if anyone knew how many attempts you get to try to get it right. Now tried 21 times and so far nothing bad has happened but I am concerned I'll eventually be completely locked out of the device. That doesn't seem in the spirit of things though. Surely it's foreseeable that a child could repeatedly try to guess the code so I can't see that it would be right to lock the device down completely in that circumstance, particularly if the access code is being typed in correctly every time.
Thanks

HT4623 How can I save the update download file as I have several devises to upgrade and cant afford the bandwidth to do each via iTunes

How can I save the update download file as I have several devises to upgrade and cant afford the bandwidth to do each via iTunes.
There does not appeare to be any doenloadable files in the download section.

"Well that's totally unacceptable."
Actually you can only accept it, as it is the way it is. You may not like it, but it is so. Sorry.
" your seriously telling me that Apple expect me to download the same huge file 8 TIMES"
That is exactly what I am telling you.
" No way."
Still true.
"Apple are going to have to come up with another solution."
No. They do not have to do any such thing. They may choose to do so in the future, but there is no reason to believe that they will.

MacBook won't let me let me install mountain lion because i don't have the previous owner's password how do i get around that

MacBook won't let me let me install mountain lion because i don't have the previous owner's password how do i get around that

What model year it the Mac you have? If it is a Late 2011 or newer model then you can first reinstall the Original version of OS X that came on it by using the Online Internet Recovery system. Hold down the Command+Option/Alt+r key at startup and hold them down until you see a Spinning Globe in the center of the screen. From the screen that comes up use Disk Utility to Repartition the drive as one partition aand when that is done close DU and Select Reinstall Mac OS X.
If it is older then a late 2011 model then you will need the Original System disks for that Mac. These can be order from Apple for a small charge.

I deleted i photo from search folder, reloaded the software and now I can not drag and drop to the desktop. Help

I deleted i photo from search folder, reloaded the software and now I can not drag and drop to the desktop. Help

Look in the Applications folder to see if iPhoto is still there. If it is drag it back to the Finder Sidebar. If it is no longer in the Applications folder post back, you can also look in the Trash it might still be there.

I downloaded the updates, now Firefox won't load as it says I must close the other sites to install the updates, which I don't have. I can't disinstall and reload as the program won't close.

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