I entered the answers to the security questions incorrectly and my apple id locked. Is there a way I can fix this myself?
When my iPod askede me to answer the questions I did not think there was any way I could answer them incorrectly. When they came up as incorrect I should have stopped and gone into my account and changed the questions and answers, unfortunately I did not. I would like to unlock my iPod without calling tech support and without having to spend any money if that is at all possible. Please, please, please help me.
From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.
Similar Messages
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I forgot the answers to my security questions..and i dont have any rescue e-mail... what to do? :|
You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(90437) -
I couldn't remember the answers to my security questions. And I couldn't find the option to reset the questions. Now I'm locked out of my account for 8 hrs. What can I do to fix this?
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(115315) -
hi ive upgraded my itouch to ios 6.1.3 but it keeps crashing ounce i put my passcode in is there a way i can fix this? one of my friends mentioed downgrading it but the only way isnt supported by apple so i dont feel safe with it so plzz help me.
it has worked fine no problems till i updated it i tried restoring itwith my old backup but it doesnt move the ios back so it just keeps on craching when i try to unlock itTry:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Downgrading the iOS is not supported by Apple -
Whenever I try to sync my iPod Touch 5th gen with iTunes I get an error message saying "The iPod "*****" could not be synced because the sync session failed to start". Is there any way I can fix this?
B-rock, thanks for posting the above. I actually have the same issue, running Windows XP and I don't have that backup location, \Application Data\Apple Computer\MobileSync\Backup\. When I go to Documents and Settings\(username)\ there's a AppData folder followed by:\LocalLow\DataMngr\ .
I have the latest update, 5.0.1 and I have the iPod Touch 3rd gen.
I have tried removing itunes and all that is associated with it then reinstalling and keep getting the same message. I've reset my ipod thinking that would help but still, no backup.
In iTunes, Edit, Preference, Device there are no backups.
What am I doing wrong, can you help?
Thank you! -
I plugged in my phone to my macbook to transfer images. I pulled ou the usb cord without ejecting it properly and all the pictures from my phone got deleted and didint get transfered. Is there any way I can recover my photos They are really important.
Plug it back in and restore it from the backup that is made everytime you sync your phone. iPhone forums are here:
https://discussions.apple.com/community/iphone -
iTunes won't let me download anything until I verify my account, but I cannot do it! I need help URGENTLY.
You can't change your resuce email w/o security questions.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57 -
The roll over feature doesn't work for customizing, is there a way I can fix this
I always have to change my browsers theme to see what it looks like, instead of just roll over. Is there a way to fix this?
Previewing a persona only works on sites that are whitelisted via an allow exception.
You can see the permissions for the domain in the current tab in:
* Tools > Page Info > Permissions > [X] Install Extensions or Themes
* Tools > Options > Security : "Warn me when sites try to install add-ons": Exceptions
Make sure that you do not use [[Clear Recent History]] to clear the 'Site Preferences'.
See http://kb.mozillazine.org/Themes#Lightweight_theme -
I have an ipod touch 4th gen. why does it show the wrong album artwork on my ipod and it's fine on itunes. why is that and is there any way to fix it? please help!
I think it can't find the right or any artwork and ends up putting junk in there.
And can happen with artist and other tags.
probably fine with commercial media but otherwise....? I think you have to manaully go in and edit
I also don't like how it handles and stores non-Apple iTunes store content. -
how can i add a secure email address to my account if i don't know the answers to my security questions?
I don't know either! I NEED HELP CAUSE I PUT MONEY INTO IT and they ask for my SECURITY QUESTION ANSWERS! When I try to change my security questions, which i forgot, they askk me for the ANSWERS TO MY SECURITY QUESTIONS!!!!!!!!!! I CAN"T DO IT IF I DON"T KNOW IT!
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Hey! I forgot the answers to my security questions. AND i need them in order to buy things at the apple store and i tried every answer i could think of that it would be and none are it. How can i reset it an/or get the answes to my questions?
Rescue email address and how to reset Apple ID security questions
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How do you find out the answers to your security questions if you forgot them
How can I find out what the answers to my security questions are?
1) Apple ID: All about Apple ID security questions
If necessary
2) See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
3) Or Email Here > Apple Support iTunes Store Contact -
I dont know the answers to my security questions and my rescue email no longer exists
I do not remember the answers to my security questions since i made my account like 10 years ago. I can't use my rescue email since it no longer exists. Our previous email provider (wecare.net) was shut down. I want to keep my apple id since i still have money on my account and do not want to lose it. What do I do?? i have no idea if this is the right community since there isn't one just for apple id's.
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
HT1918 Where can I find the answers to my security questions?
Where can I find the answers to my security questions?
And if you forgot those answers, can you find them somewhere else??
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My screen is cracked and I'm unable to tap on agree button to the terms and conditons when downloading apps is there a way i can do this online
To import pictures from phone to computer you do not use itunes (you only use itunes to put them back on the iphone). Your computer should recongize the iphone as a camera capable device and allow you to import pictures.
If on a Windows > click start button > click computer > and under computer there should be your iphone listed > right click on it and hit import pictures and videos
Follow steps in camera wizard
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