I entered the answers to the security questions incorrectly and my apple id locked. Is there a way I can fix this myself?

When my iPod askede me to answer the questions I did not think there was any way I could answer them incorrectly. When they came up as incorrect I should have stopped and gone into my account and changed the questions and answers, unfortunately I did not. I would like to unlock my iPod without calling tech support and without having to spend any money if that is at all possible. Please, please, please help me.

From a Kappy  post
The Best Alternatives for Security Questions and Rescue Mail
1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2.  Call Apple Support in your country: Customer Service: Contact Apple support.
3.  Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

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    1)  Apple ID: All about Apple ID security questions
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    Alternatives for Help Resetting Security Questions and/or Rescue Mail
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                            Apple ID- All about Apple ID security questions.

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    Where can I find the answers to my security questions?

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