I face a problem with my apple ID, when I try to download or update app, show my apple ID have been disabled. Kindly advice
I face to a problem with my apple ID, I cant download or update app due to my apple ID has been DISABLED. This problem start since last 2 weeks follow by myapple ID used by someone to purchase a app and I call my credit card to cancel my credit card I use . I try to reset the password and change my credit card information in my APP store but my apple ID still disabled. Please kindly help and advice what should I do.
Regards
Julie Lee
HP 0138668862
If you've already reset the password and changed your payment information, then the next best thing to do is call Apple directly and ask for iTunes Billing Support. Your account is likely disabled on their computers as part of their fraud prevention protocol. You may have to verify yourself as the account holder to get the account enabled again.
Good Luck!
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I have issue with my account acutely I can't download any application when I try to downloading any application it show my Apple ID has been disabled ,so please I want to get your usual support.
Sweet-jeje wrote:
... it show my Apple ID has been disabled ,..
If disabled for Security Reasons... See here http://support.apple.com/kb/TS2446
If not for Security reasons...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
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Any content is tied to the account that you used to buy/download it - so if you created a new account as opposed to updating the existing one, then you will need to use the old account to download updates to its apps. Can you not update your old account so as to have a new email address on it (e.g. via this page) ?
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HELP ME!!!!!!!!!!!!
Maybe:
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Please I need Help
When I try to donwload something , it says: "apple id desactivated" and there's nothing I cant do and nobody knows how to help me. I would thank any help!!Perhaps this will help:
http://support.apple.com/kb/TS2446
Regards. -
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Try here
http://support.apple.com/kb/HT1311
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