I find that I am unable to receive updates. When I try to re-install, the serial number is not recognized. I have a retail, boxed, full-version of PS6.
I find that I am unable to receive updates. When I try to re-install, the serial number is not recognized. I have a retail, boxed, full-version of PS6
Call Apple or an Apple Store in your city and ask them. Or do a Google search.
Similar Messages
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I am trying to download Photoshop CS6 onto my Mac from the Adobe website, but I do not have a serial number. I made an Adobe ID, but the serial number is not under "My Products" nor have I received an email including a serial number. I do not know how else to find the serial number. Please help!
You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/ -
Hi, I buy iPhone 4s 16G white new today, but when I check serial number on apple support, that is invalid serial number, the serial number is not recognised. Then I check by using IMEI, "our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. What is replacement product really is? I am still confused. Is it recondition product?
You purchased this iPhone today from where?
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I cannot download updates to Photoshop Elements 9. I get an error message that my serial number is not recognized or eligible. Can you help with this?
Hi,
Which operating system are you running on?
What updates are you trying to download?
The last update was 9.0.3 - check by loading the editor and going to Help -> About Photoshop Elements
The last supported Camera raw is ACR 6.5 - check by loading the editor and going to Help -> About Plug-ins -> Camera Raw
Do you have a reason to update?
Brian -
I didn't receive any news about the replacement program for the Ipod 1st generation. I have already sent the serial number online, but didn't have any progress. What should I do? Thank you
After you set up your service use your repair ID to track your replacement here:
https://selfsolve.apple.com/repairstatus/main.do
Remember: You will receive a replacement unit approximately 6 weeks after Apple gets your current iPod nano
Hope this helps.
-Julian -
Buy logic pro 9. installer write that the serial number is not valid.
buy logic pro 9. installer write that the serial number is not valid.
You bought the box or Logic Pro in the Mac App Store?
Yes, BOX
Message was edited by: VLyahov -
My iPod has been lost for about a month now and I wanted to know if I can find it using the serial number because I don't have iCloud set up on my ipod
No.
You cannot.
Sorry -
Just purchased Lightroom (stand alone) and asks for a previous serial number. I don't have one only an students version of photoshop for which I can't find the serial number
If it is asking for a serial number for a previous version then you purchased an upgrade version rather than a standalone version. You should be able to determine this based on the price you paid. If you do not own an earlier version then you need to purchase a full version rather than an upgrade. If you did purchase a full version but acquired an upgrade version then you will need to acquire the full version.
Contact Adobe support thru chat to help get resolution...
Get help with orders, refunds, and exchanges (non-CC)
http://helpx.adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 ) -
Stolen macbook - how do I find the serial number if I no longer have receipt or packaging?
stolen macbook - how do I find the serial number if I no longer have receipt or packaging?
1) Access to "My Support profile".
2) Sign in with AppleID.
3) You can recognize all informations of your purchased products with "My Products". -
Request number 0213232683. I've made the download of Acrobat Pro 11 on the page you gave me in your mail, installed the program with the serial number you gave me in your mail but it is not accepted. The message is "the serial number is not correct". What can i do? Can you send me a correct serial number?
Fabiana Pierifabianapieri, I have send you an E-mail, please respond to it providing the serial number that you are using & please provide your contact number too.
Regards
Rajshree -
HT1529 how can I find the serial number of my computer, I have a imac
I have a Mapbook and need to find my computers serial number how can I do that please
Welcome to the Apple Support Communities
See > http://support.apple.com/kb/HT1559 -
My iphone is no longer activated, It worked for three weeks. I can't get the server to work. On hold with Verizon for almost an hour and half and got disconnected.
You have a bit of a mess on your hands, but you can try doing this:
Download the iOS 6 update (ipsw) file to your computer from here: http://osxdaily.com/2012/09/19/ios-6-ipsw-direct-download-links/, being careful to download the version for your model.
Put your phone in DFU mode, as explained here: https://discussions.apple.com/thread/2648467?threadID=2648467&tstart=0
Restore you phone in iTunes using the ipsw file you downloaded in step 1, as described here: http://osxdaily.com/2010/11/23/how-to-use-ipsw-files/.
If you get a 1014, 1013, 1638 or 3194 error, you access to Apple's servers is being blocked by your Hosts file. You'll have to edit your Hosts file to remove this block, then try restoring again. You can use Google to find out how to do this. -
I received an iTunes gift certificate for Christmas. When I try to redeem it, a window comes up saying "Session Timeout." I have signed out, signed back in, tried again, and when I enter the code and press Redeem, the "Session Timeout--Your session has timed out. Try again." message pops up. What am I doing wrong?
Clic here: iTunes: Advanced iTunes Store troubleshooting
Then click: Expand All Sections
Then scroll down to error 5002. -
how do we retrieve serial number bought on a different email address than the adobe email that was used for the trial version?
Hello Karen,
in this case you should search for Adobe's staff members by writing a personal message. They can often help better than we, we the users like you. Please have a look in the forum to persons with this icon under their avatar:
Hans-Günter
P.S.
Very often Preran works as the "good spirit". -
Need to know how to find the Serial Number to my software I have purchased?
Where do I get the Serial Numbers for the on line purchase?
Hi Phillip Penn,
I found this Link ( Find your serial number quickly ) relevant to your query. Please check it out and reply back for any further query or assistance.
Regards,
Rahul Tyagi
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